Novotel Diyarbakir bintang 5

Catatan Tripadvisor 4.7/5 606 ulasan

Novotel Diyarbakir - Image 1
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Deskripsi

Keistimewaan hotel

  • Free WIFI

  • Close to Forum shopping center

  • Non-smoking rooms

  • 24-hour security staff

  • Private indoor car park

Akomodasi kami

Lokasi hotel

Novotel Diyarbakir

Elazig Bulvari 1.Cadde Mah., No:153/1 Yenisehir
21120 DIYARBAKIR
Turki

GPS:37.95686, 40.185559

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat

NOVIST RESTAURANT

The Novist Restaurant serves international dishes as well as Turkish specialities in an elegant environment.

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Peringkat TripAdvisor  4.7/5  606 ulasan

Sertifikat keunggulan 2025

Worst stay in 5 stars hotel

Catatan Tripadvisor 1.0/5

Ilgiz I Ulasan TripAdvisor tersertifikasi

Check-in started with the receptionist unable to find my booking, which I showed her. She speaks no language other than Turkish, and this is in a 5-star hotel. Then, inexplicably, they charged me $5 more, and no one could explain why. Fortunately, my wife speaks Turkish fluently, but even that didn't help—the staff couldn't explain the reason. There was no duty manager or anyone else available. Fine, I had nowhere else to go and stayed. No one explained where the elevator was, how to connect to WiFi, where breakfast was, or what time it started. I asked about the welcome drink, and they gave me 1 voucher for 1 person—thank you, I didn't use it. On the way to the room, the corridor lights didn't turn on with motion (they should). The room was not as shown in the photos, but I had no one to discuss it with—my Turkish isn't good enough, and I was exhausted from an early flight. No upgrades, no welcome amenities in the room, despite this being common practice even in Ibis hotels. No toilet brush in the bathroom, the room was chilly due to drafts from the windows, water didn't drain in the sink or bathtub (though photos showed a shower). No razor or toothbrush in the room. Breakfast in the morning was worse than in Ibis—no meat or sausages at all, only black coffee. We spoke with someone from management about the service, and they just said "it happens, sorry, we can't help." At 11:40 AM, they kindly called the room to remind me of the 12 PM check-out. Thank you, I remember perfectly. In summary, this hotel does not meet the service standards of 5-star Accor properties. I feel I overpaid for nothing

Very nice Experience...... Very Good Staff.....

Catatan Tripadvisor 5.0/5

Lalit C Ulasan TripAdvisor tersertifikasi

Very nice Experience...... Very nice Rooms..... The VHA staff are very...... understanding...... Very nice Rooms...... Very nice Location...... Very nice interiors.....

Not a Real 5-Star Experience – Weak AC, Poor Breakfast, and Broken Facilities

Catatan Tripadvisor 1.0/5

robert z Bisnis - Ulasan TripAdvisor tersertifikasi

I have to say that this hotel really does not deserve 5 stars. The air conditioning is extremely weak, which made the stay uncomfortable. It’s also the first time I’ve ever seen a broken hair dryer in a so-called 5-star hotel. Another major issue is breakfast. Although it officially starts at 7:00, by 8:30 most of the food is already gone, which is very disappointing. Overall, the experience was far below expectations. In my opinion, this hotel is not even at a 4-star standard.

First visit to Dyarkabir and stay at NOVOTEL

Catatan Tripadvisor 1.0/5

Monique B Ulasan TripAdvisor tersertifikasi

Thus has got to be one of the worst 5*****hotels me and my husband has ever stayed at. There was no breakfast included in the daily rate of £127. I had 1 breakfast ( Turkish breakfast) for 600 TL which is £12 - it was poor as I went at 7am you would expect everything to be fresh, However it wasn’t, the only item fresh was the boiled eggs. No one to serve you and coffee in paper cups. They advertise international cuisine , no such thing . I asked for spaghetti bolognaise was dry tasteless , no tomatoes sauce no herbs garlic , completely tasteless and I had to ask for Parmesan cheese, and my husband kebabs rice and chips was equally unpalatable. The shish kebab was in tiny hard pieces which were inedible and cold , chips were overcooked and hard. Everything was sent back . We were offered something else but I didn’t want to take the chance . So wd went hungry as the hotel id not near to the town centre . Swimming pool size not as pictured in the adver the size is ; /5 times smaller. So I didn’t get to use it. No toilet brush in our room bathroom and hand soap nr sink empty. Some of the staff were lovely , polite and friendly but there were others that were very miserable and unwelcoming. We the hotel 2 days before our stay expired I fact we left Dyarkanir 2 days before the original booked leaving date as the accommodation and the city was not very comparable with visitors from European countries would never stay at this hotel again or visit Dyarkabir . I would rate this hotel 2star

Değerli Misafirimiz, Geri bildiriminiz için teşekkür ederiz. Yaşamış olduğunuz durumdan dolayı üzgün olduğumuzu belirtmek isteriz. Konuyu derhal ilgili departmanımızla paylaşarak gerekli incelemeleri başlatacağımızdan emin olabilirsiniz. Sizlere her zaman en iyi hizmeti sunmak için çalışıyoruz, bu tür durumların tekrarlanmaması adına gerekli aksiyonlar alınacaktır. Anlayışınız ve paylaştığınız geri bildirim için teşekkür ederiz. NOVOTEL DİYARBAKIR EKİBİ

Excellent stay in Diyarbakır - highly recommended!

Catatan Tripadvisor 5.0/5

melinafi Couples - Ulasan TripAdvisor tersertifikasi

We had an excellent stay at this hotel and can highly recommend it to anyone visiting Diyarbakır. The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The breakfast was superb, offering a wide variety of options, from fresh pastries to local specialties. Our room was spotless and very comfortable, providing a peaceful and cozy environment to relax in after a day of exploring. Overall, our experience was exceptional, and we would definitely stay here again. If you’re traveling to Diyarbakır, this hotel is a fantastic choice!

Dear Guest, As Novotel Diyarbakır family we are very happy to learn that you have enjoyed your stay at our establishment. Your valuable insights will be shared with our team and we would be honored to have you stay at our hotel again. Best Regards, Novotel Diyarbakır General Manager

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 43 ulasan 8.3/10 Lokasi
  • 91 ulasan 6.7/10 Kamar
  • 119 ulasan 8.6/10 Pelayanan
  • 82 ulasan 6.9/10 Kebersihan
  • 43 ulasan 6.9/10 Sarapan
  • 21 ulasan 9.1/10 Suasana
  • 19 ulasan 4.1/10 Kesepadanan nilai

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