Mercure Riga Centre 4성

고객 평점 (ALL 평가) 4.3/5 765 리뷰

Mercure Riga Centre - Image 1
Mercure Riga Centre - Image 2
Mercure Riga Centre - Image 3
Mercure Riga Centre - Image 4

호텔설명

호텔 추가 정보

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

숙박

호텔 위치

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

GPS:56.947592, 24.123197

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 휠체어 이용 가능
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

BAR

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  765 리뷰

TripAdvisor 평가  4.0/5  984 리뷰

Unpleasant bartender

트립어드바이저 평점 4.0/5

Alise B TripAdvisor 인증 리뷰

We had quite a pleasant stay, although it was slightly marred by a few issues. The rooms are spacious enough, but there was a water outage, which is never a pleasant experience. The air conditioning also needs repair as we encountered problems with it as well. A very unpleasant experience was with the bartender, who is definitely not suited for his job. I haven't seen such an attitude in a long time! He didn't even respond to questions or requests to purchase something. It was disgusting to witness. I didn't catch his name because he wasn't wearing a badge, but it seems unlikely that people straight out of prison would be employed here (at least I haven't seen such individuals), as he was the only issue. However, this was the only negative encounter with the staff. The reception staff were helpful and apologized profusely for the water shortage, which was understandable since it wasn't their fault at all. I would also like to express my gratitude to the manager, Vladislav (if I remember correctly), who assisted with issues regarding the room and the bartender's unacceptable attitude. Although I do not live in Latvia, I would like to find a hotel to stay at when I visit. If the issues with this one staff member and the ventilation were resolved, my husband and I would gladly stay here again and again. The prices could be more friendly, but it is the season...

Stone Faced Staff, Adequate Accommodations, Safe Convenient Area

트립어드바이저 평점 3.0/5

Pedro L TripAdvisor 인증 리뷰

This is a basic hotel within walking distance of the bus station, with a basic breakfast in the morning though I would avoid the omelet station (the woman making omelets that morning burned mine, totally charred black on the bottom and inedible). The front desk staff are among the unhappiest I have ever seen, stone faced as if they were forced to be there as indentured servants. There were long lines at check in as well. If you just need basic lodging this is an option but if you are looking for any degree of service at all you will need to go elsewhere.

Worth coming back to

트립어드바이저 평점 4.0/5

Jean E TripAdvisor 인증 리뷰

Nice hotel and very close to the old town. We chose the hotel because there is parking right outside. We did miss having to pay 15€ per full day but that was our mistake - you could consider giving discount to hotel guest as it runs up when staying for several days. The room was nice and clean, shower working perfectly and air-conditioning was needed as it was rather hot the days we stayed. House keeping did a good job every morning. The menu in the restaurant wasn't very interesting but the hotel is so close to the old town where there are many good and affordable restaurants so it didn't matter much. Breakfast in the restaurant however was okay with a large variety of food. And atmosphere in the bar at night was very cosy. The staff was polite and helpful and their English skills were surprisingly good. Not very smiling and not making eye contact but I believe that this is the generel way in Latvia, not to interact with strangers. And when you know that, it is easy not to take it personally 😉 We would not hesitate to come back.

Not the nicest experience

트립어드바이저 평점 1.0/5

nafisa m TripAdvisor 인증 리뷰

The hotel itself is at a very convenient location. The shopping center is very nearby. The rooms are ok. But the customer service is not at all good. The hotel that has such high standards does have a basic room service available. When u call them no one picks up wither at room service or reception. The reception is hardly to be found and they are rude. We had a problem with the air conditioning and no one from the reception helped. They just kept telling us someone will come and check and they never showed up we had to stay awake the entire night. We also had a problem with the bathroom so atleast someone should come to help us shift tbe luggage they just gave the keys. And the thing which was most bizzare was when the number of guests atbthe hotel increased they stopped their live egg station saying the chef is on leave.

Decent hotel with basic rooms are nice breakfast included in the rate

트립어드바이저 평점 5.0/5

Monica004 Friends getaway - TripAdvisor 인증 리뷰

The hotel is located about a 10 minute walk to the old town. The room is basic but has everything you need. The lobby nicer with a bar and nice decoration. Breakfast was very good with fresh cooked eggs. We chose this hotel because we were travelling with a car and wanted parking. There is parking directly outside the hotel and there’s also a shopping centre next door that has parking as well.

Dear Monica, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our hotel. Providing comfortable accommodations and convenient amenities is our top priority, and we're glad that you found our location, rooms, and breakfast satisfactory. It's wonderful to know that our parking facilities met your needs during your travels with a car. We understand the importance of hassle-free parking, and we're pleased that our arrangements contributed to your overall satisfaction. We hope to welcome you back to our hotel in the future for another enjoyable stay. If there's anything we can do to enhance your experience further, please don't hesitate to let us know. Safe travels! Warm regards, Front Office Manager Santana Baitīte Mercure Riga Centre Hotel

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 880 리뷰 9.4/10 위치
  • 995 리뷰 7.4/10 객실
  • 703 리뷰 7.3/10 서비스
  • 57 리뷰 6.3/10 인터넷 가격
  • 831 리뷰 7.8/10 조식
  • 540 리뷰 7.4/10 안락함
  • 354 리뷰 7.2/10 청결도
  • 242 리뷰 4.9/10 레스토랑

Powered by Trustyou

주변에 있는 다른 시설

Riga 지역 모든 호텔