Novotel Suites Riyadh Centre 4성

고객 평점 (ALL 평가) 4.3/5 87 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Suites Riyadh Centre - Image 1
Novotel Suites Riyadh Centre - Image 2
Novotel Suites Riyadh Centre - Image 3
Novotel Suites Riyadh Centre - Image 4
90 Off Olaya Street, P O Box 305988, 11361 RIYADH, 사우디아라비아

호텔설명

호텔 추가 정보

  • Indoor swimming pool

  • Spacious family suites

  • Rain showers in bathrooms

  • Fitness centre

  • Free WIFI

숙박

호텔 위치

Novotel Suites Riyadh Centre

90 Off Olaya Street, P O Box 305988
11361 RIYADH
사우디아라비아

GPS:24.70737, 46.676333

전화
팩스 +966 11 465 2727

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
호텔 인근
  • 주차장

THE DUNES

The Dunes Restaurant offers breakfast and dinner in a unique open space located adjacent to the hotel lobby. With glass windows all around, modern decor and views onto the Kingdom Tower, you really can escape from your busy day whilst dining here.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  87 리뷰

TripAdvisor 평가  3.0/5  127 리뷰

Far away to be on an international standard for Novotel

트립어드바이저 평점 1.0/5

Navigator42797481110 TripAdvisor 인증 리뷰

Check in is terrible. Key card expires every day. Internet not stabil Some parts and finishing are not well done! You have to pay everything directly - no room charge possible.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to learn that your experience did not meet your expectations, particularly regarding the check-in process, key card validity, internet stability, and some aspects of the room finishing. Please accept our apologies for the inconvenience caused, as this is certainly not the level of service and quality we aim to deliver at Novotel Suites Riyadh Centre. Regarding the payment policy, kindly note that our procedures are in place to ensure smooth operations; however, your comments have been noted and shared with the concerned departments for review. We take all guest feedback seriously and would appreciate the opportunity to investigate this matter further. We kindly ask you to share your room number and stay dates with us, either by replying here or contacting the hotel directly at email H9203-RE@accor.com, so we can follow up accordingly and take the necessary corrective actions. Thank you once again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Novotel Suites Management

Avoid !!!!

트립어드바이저 평점 1.0/5

ixok4788 TripAdvisor 인증 리뷰

Just terrible, As a diamond member, no benefits, even if you have an online check in you have to check in again. If you ask for anything- no action. They are more busy playing on the phone. Specially the lady on the front desk. If you want to check in you get the feeling of disturbing her on the mobile game. I have been to most of Accor hotels in KSA - in general you will not find great service. For short term stay in Riyadh it is survivable.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and truly apologize for the inconvenience and disappointment you encountered during your stay. We were unable to locate your booking in our system. At our property, all ALL – Accor Diamond members are flagged as VIP guests and are given special attention. It is possible that your stay was at a different Novotel property. Please allow us to clarify that we are Novotel Suites Riyadh Centre, located near Kingdom Tower. As there are several Novotel properties in Riyadh, we would like to ensure that we are reviewing the correct reservation and addressing your concerns accurately. We kindly request that you share your room number along with your check-in date and time so that we may thoroughly investigate the matter and take the necessary corrective actions with our team. We highly value our ALL – Accor Diamond members, and your comments are taken very seriously. Your feedback is essential in helping us improve our service standards and staff training. Please feel free to contact us directly at H9203-RE@accor.com , and we will personally follow up with you. Kind regards, Novotel Suites Riyadh Centre Management

Great service from Staff

트립어드바이저 평점 4.0/5

Aya E TripAdvisor 인증 리뷰

Abdallah Al Harth is an amazing receptionist. His service made all the difference! It was exceptional and outstanding.

Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

Great location

트립어드바이저 평점 4.0/5

joma0405 TripAdvisor 인증 리뷰

A nice experience in general. Great location, nice staff. spacious rooms with a great view on the Kingdom Tower. My only complaint is that the hotel only serves food at breakfast, so if you're staying in the evening you order delivery or you have to look for a place to eat. Otherwise, smooth stay.

Dear Sir, Thank you for sharing your experience! We are thrilled to hear that you enjoyed the location, our staff, and the spacious rooms with the beautiful view of Kingdom Tower. We also appreciate your feedback regarding the food service. We are sorry for any inconvenience this may have caused, and we will certainly consider this suggestion for future improvements. We are happy to know that your stay was smooth overall, and we hope to welcome you back soon! Kind Regards, Novotel Suites Management

One night business stay

트립어드바이저 평점 3.0/5

RezaCorp 비즈니스 - TripAdvisor 인증 리뷰

Overall good stay but didn't feel like a Novotel. Location was difficult to find for taxis and uber.

Dear Reza, Thank you for sharing your feedback. We are glad to hear that you had an overall good stay, though we regret that it did not fully meet your expectations of a Novotel experience. We appreciate your comments regarding the location and understand the challenges you faced with taxis and Uber. Your insights help us improve, and we will explore ways to enhance the accessibility of our hotel. We truly value your visit and hope to have the opportunity to welcome you again for a more seamless experience. Kind regards, Novotel Suites Management

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 117 리뷰 9.6/10 위치
  • 223 리뷰 8.4/10 객실
  • 244 리뷰 9.2/10 서비스
  • 5 리뷰 8.8/10 인터넷 가격
  • 148 리뷰 9.2/10 청결도
  • 53 리뷰 8/10 조식
  • 47 리뷰 4.3/10 편의 시설
  • 17 리뷰 1/10 웰니스 센터

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.