Novotel Viña del Mar bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.720 ulasan

Jaminan Harga
Terbaik
Novotel Viña del Mar - Image 1
Novotel Viña del Mar - Image 2
Novotel Viña del Mar - Image 3
Novotel Viña del Mar - Image 4
Calle 6 Norte, 745, 2520000 Viña del Mar, Chile

Deskripsi

Keistimewaan hotel

  • Bilingual professional at the reception available 24 hours a day

  • Daily with or without breakfast

  • We accept children up to 16 staying with their parents

  • Pet-friendly hotel in Viña del Mar for no extra cost

  • Located in one of Chile's most famous cities

Akomodasi kami

Lokasi hotel

Novotel Viña del Mar

Calle 6 Norte, 745
2520000 Viña del Mar
Chile

GPS:-33.01724, -71.549827

Telepon
Fax +56 56978520538

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Gourmet Bar

The Gourmet Bar is full of flavors, colors & aromas, perfect meeting point for a family meal, after work with friends or refreshing drinks & cocktails. Don't miss our burgers, snacks, sandwiches & pizzas.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.720 ulasan

Peringkat TripAdvisor  3.6/5  170 ulasan

Avoid at all cost

Catatan Tripadvisor 1.0/5

haydnp953 Solo travel - Ulasan TripAdvisor tersertifikasi

Clueless management. Cold showers. Pool closed with no notice. No coffee or creamer in rooms. I notified management about missing money they could not care less. All in all a disgrace. Food and drink grossly overpriced..around 80% of the staff look miserable.

A lot of problems

Catatan Tripadvisor 2.0/5

Ramcosto Keluarga - Ulasan TripAdvisor tersertifikasi

No internet connection almost for 24 horas, the breakfast/restaurant have two areas and use additional space ,this additional space the offer are not the same and you need back and forward to the main area I was there for vacation not for exercise

Comfortable stay

Catatan Tripadvisor 4.0/5

Waldemar_Schneider Ulasan TripAdvisor tersertifikasi

while getting a fairly modern flair in comparison to the colonial style hotels, unfortunately you must be ready for some drawbacks - such as inflexible and unpredictable service staff resp. fruits and pastries from previous day at breakfast.

Dear Waldemar: We would like to sincerely thank you for taking the time to share your experience at our hotel. Your review fills us with joy and motivates us to continue offering exceptional service to our guests. We are pleased to know that you enjoyed your stay in Viña del Mar and that our facilities and service met your expectations. Comments like yours are essential to us, as they help us improve and continue to provide memorable moments. We look forward to having the pleasure of welcoming you again on your next visit to our beautiful city. Please do not hesitate to contact us for any special requirements or requests. We would also like to apologize for the comments about staff and a quality of our breakfast. Thank you again for your valuable review. We send you our warmest regards! Sincerely, Maria Elena Aburto C Front Desk Leader Novotel Viña del Mar

A good choice for central Vina Del Mar

Catatan Tripadvisor 3.0/5

onebigepicurean Ulasan TripAdvisor tersertifikasi

Nice hotel. Great location! Walking distance to several local restaurants and sights. Ascencio at the front desk was most helpful as were the rest of his fellow staff members. Excellent team. Room was nice and comfortable. Sheets flimsy and towels quite thin. No face cloths. No tissues. With the four nights stay, housekeeping missed their marks two mornings. No iron or board. You have to request one from the front desk (a few times). Drop-off laundry costs were very reasonable though. Breakfast was underwhelming. Coffee from a decanter. No specialized coffee drinks. Cold cuts and hard rolls. No eggs cooked to order. Cold hard-boiled eggs. Butter still quite frozen. Skip this option if booking this hotel. Plenty of coffee and pastry shops around the corner. The first floor bar was FANTASTIC in the mornings! Excellent staff. Among the best double espresso macchiatos ever and I had two of them every morning of my stay. Mixed drinks divine and reasonably priced.

Estimado Bob: Queremos agradecerle sinceramente por tomarse el tiempo de compartir su experiencia en nuestro hotel. Su reseña nos llena de alegría y nos motiva a seguir ofreciendo un servicio excepcional a nuestros huéspedes. Nos complace saber que disfrutó de su estadía en Viña del Mar y que nuestras instalaciones y atención cumplieron con sus expectativas. Comentarios como el suyo son fundamentales para nosotros, ya que nos ayudan a mejorar y a seguir brindando momentos memorables. Esperamos tener el placer de recibirlo/a nuevamente en su próxima visita a nuestra hermosa ciudad. No dude en contactarnos para cualquier requerimiento o solicitud especial. Gracias nuevamente por su valiosa reseña. ¡Le enviamos un cordial saludo! Atentamente, Maria Elena Aburto C Jefa de Recepción Novotel Viña del Mar

Great value and attention at the hotel

Catatan Tripadvisor 4.0/5

danielguim Solo travel - Ulasan TripAdvisor tersertifikasi

The hotel is really well-maintained, and there is attention to detail about almost everything to make it a great stay. When the mini fridge in my room didn't work, they sent someone immediately to take it away and replace it with a working one. The buffet breakfast had a variety of foods, and safety protocol were in place with food wrapped individually and staff wearing masks at all times. There are a few things that could have been better. I found that the water for taking a shower wasn't hot at all, and I was hoping it would have been better since this was my second stay at this hotel this year. The other thing is that I am a member of their reward program, but after both of my stays my account wasn't credited with the points or nights I had accrued. I've had to call various numbers and talk to different people to get the points, which is a bit of a hassle. Overall I will stay again.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 639 ulasan 9.5/10 Lokasi
  • 1.028 ulasan 6.3/10 Kamar
  • 1.102 ulasan 8.8/10 Pelayanan
  • 17 ulasan 5.6/10 Internet
  • 644 ulasan 7.1/10 Sarapan
  • 359 ulasan 5/10 Kebersihan
  • 194 ulasan 8.3/10 Suasana

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Vina Del Mar

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.