Aparthotel Adagio Access La Défense Puteaux 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 503 件のレビュー

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説明

ホテルのその他の情報

  • Close to the business district of La Défense.

  • 20 min from Paris

  • Fitness and meeting rooms

  • Private indoor parking

  • 24-hour reception

当ホテルの客室

ホテル所在地

Aparthotel Adagio Access La Défense Puteaux

70 rue Roque de Fillol
92800 PUTEAUX
France

GPS:48.884509, 2.243705

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  503 件のレビュー

トリップアドバイザーの評価  4.0/5  195 件のレビュー

Mixed feelings

トリップアドバイザーの評価 3.0/5

885brigittea Couples - トリップアドバイザー認証口コミ

The location of this hotel is really perfect within a short distance from Puteaux Center, La Défense and access to public transportation. The hotel could be amazing but it definitely needs some upgrades here and there. We were there in February 2024 and now in September and we can really see that it’s not going in the right direction. But the concept is great. There is even a garden accessible for guests and the layout of the room is good but then comes a level of service that could require some additional arms. Cleaning of the room upon arrival was very superficial not to mention that the small balcony was still completely left untouched from the previous guests who had left everything there from breakfast to ashtray. And considering that as part of the package- and it’s ok - the cleaning is done once a week it would be appreciated if it could be cleaned in the first place. As a cleaning crew how can you possibly miss the balcony when the room is 20m2 with one window? Then the “kitchen” has the absolute minimum equipment. Don’t expect to find a simple wine glass or a bread knife - pretty basic equipment. We could get one wine glass from reception - so new that we had to wash it ourselves to remove the marks - and we asked for a bread knife that never came. People at reception try their best to assist but for us checking in mid afternoon took forever precisely over 40 mn although we had done the pre check in on line. So between the check in process and the cleaning of the balcony we had already spent 1.5 h to finally settle down. The bathroom was spacious but like many other parts in the building very tired. Rooms with balcony are really recommended although we experienced people living above having no scrupulous dumping their cigarettes 🚬 and ashes on our small balcony where we would have liked to eat but since cleaning takes place once a week we had to live with the cigarettes from above. We know it’s a 3 stars and therefore we should not have crazy expectations but we still have expectations especially because we knew the hotel from previous stays. If not already done I invite the manager of the hotel to visit the 6th floor, come out of the elevator and pretend for just a second that you are a guest landing in the hotel. Some people have clearly been vomiting here and there big times. Perhaps too many Olympic celebrations or whatever but as a guest it’s definitely not entertaining to pass by these areas a few times a day. I don’t think it would put the business at risk to invest in some small over carpets to hide the disgusting damages but apparently nobody has been thinking about that. So all this to say that either they are really on a low budget or someone is not doing the job. Sad because it could really be a super spot. Last but not least, we of course openly expressed our small concerns at the reception so it’s not like we’re stabbing them in the back but strangely enough hotels are normally very eager to get customers evaluations, it’s even written in big letters in the elevator- but this time we didn’t receive any request for evaluations so that’s why we are posting our review here. Sent from my iPhone

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks have therefore been duly noted. We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly. Kind regards,

居心地の良いホテル

お客さまの声 4.5/5

Bateau ビジネス - 確認済みレビュー すべて

部屋の備品、WiFi等申し分なく、駅からも遠くなく、スタッフの対応も非常によかった。

ご滞在いただきありがとうございました。私たちのホテルで快適な時間をお過ごしいただけたことを嬉しく思います。お部屋の備品やWiFi、スタッフの対応にご満足いただけたようで、大変うれしいです。またのご利用をお待ちしております。Aparthotel Adagio Access La Défense Puteauxより

Functional

トリップアドバイザーの評価 4.0/5

Steve g トリップアドバイザー認証口コミ

Use the hotel for weekend break for Longchamp horse racing. Clean and functional. Location good for metro, 10 minute walk. Quiet in the evenings even thou Rugby word cup was on. Room to leave luggage in reception if your flight is later after check out

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards,

部屋の掃除がないことが残念でした。

お客さまの声 1.5/5

匿名 ビジネス - 確認済みレビュー すべて

5泊しましたが、一度も部屋の掃除がなく、必要であれば追加料金が必要と言われました。 タオルの交換やベッドメイク等、少なくとも2日に一度はお願いしたかったですが、やむを得ず我慢しました。私が宿泊した期間は一泊300ユーロ以上でしたが、部屋の掃除が別料金ということに非常に驚きました。

ATSUSHI K. 様 この度は、Aparthotel Adagio Access La Défense Puteaux でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。 この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 頂戴いたしましたご意見、ご感想をもとに、今後のサービス改善に必ず役立たせていただき、ご満足いただけるご宿泊をご提供できるよう、Adagio Access では、スタッフ一同、より一層の努力を重ねてまいります。 つきましては、15 日以内にお客様の口座へ $__ をご返金させていただきたく存じます。 次回のご宿泊がご満足いただけるものであるよう、改善に尽力いたしてまいります。 {brand} へのまたのお越しを心よりお待ち申し上げております。 PILON Solène Chef de réception Adagio Access La Défense Puteaux

Great family friendly hotel

トリップアドバイザーの評価 5.0/5

Pedro H ファミリー - トリップアドバイザー認証口コミ

Great hotel for families. Parking is available, kids play area onsite and a public outdoor playground is also nearby. Booking connecting rooms allows adults to have privacy while keeping kids nearby. There are plenty of shops nearby including Carrefour for groceries, and multiple bakeries and restaurants. Metro line 1 is within easy walking distance.

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards,

との提携 TripAdvisor

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