玛格丽特河区域 奔克湾铂尔曼度假酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 3,540 评论

玛格丽特河区域 奔克湾铂尔曼度假酒店 - Image 1
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描述

酒店其他优惠

  • 坐拥贴近海滨的僻静位置和令人陶醉的原始海景

  • 酒店坐落在玛格丽特河地区,该地区汇集了各种世界级葡萄酒庄

  • 屡获殊荣的日间水疗中心,为您提供各种令人放松的疗愈护理

我们的客房

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酒店位置

玛格丽特河区域 奔克湾铂尔曼度假酒店

Bunker Bay Road, off Cape Naturaliste Road
6281 奔克湾
澳大利亚

GPS:-33.544855, 115.033599

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

OTHER SIDE OF THE MOON

月光餐厅 (Other Side of the Moon) 是一家时尚的餐厅和酒吧,供应地中海式风味的现代澳大利亚美食。餐厅可俯瞰奔克湾美景、纵览印度洋风光,是享受浪漫之夜的完美之选。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,540 评论

TripAdvisor 评级  4.0/5  2,620 评论

Lack of customer service Re room functionality

Tripadvisor 评级 3.0/5

Dorothy K 经 TripAdvisor 认证的评论

So looking forward to our stay at Bunker Bay however was disappointed because on arrival at our room the TV'S were not working. Apparently a cable fault was to blame however there was no effort to relocate us to another room so the attitude was to just suck it up which is not great customer service. Our package included two complimentary drinks and a meal at the restaurant. The menu we were offered was tailored for Luxury Escapes people and additional costs applied for some items. The wine we were offered was not on the beverage list and once again it was for Luxury Escapes people.

Dear Dorothy, Thank you for your feedback. I’m truly sorry to hear about the issues you encountered during your stay. It's disappointing to learn that the TV was not functioning and that we didn’t offer a room change. This does not reflect our commitment to providing excellent customer service. I also apologize for the confusion regarding your package and the menu offerings. Your comments about the wine and menu options will be addressed with our team to ensure clearer communication in the future. We appreciate your insights, and I hope you’ll give us another chance to provide you with the exceptional experience we aim to deliver. Warm regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort

Most-relaxing stay.

Tripadvisor 评级 4.0/5

KerryC910 Couples - 经 TripAdvisor 认证的评论

Very relaxing stay. Quiet room with comfortable bed. Lovely big bath. Little garden out back of room to sit and read and listen to birds. Delicious breakfast and dinner. Very good service. Easy driving to close by wineries and breweries for lunch

Dear Kerry, Thank you for your wonderful review! We’re thrilled to hear that you had a relaxing stay and enjoyed the comfort of your room, the lovely garden, and our delicious meals. It’s great to know that our location made it easy for you to explore the nearby wineries and breweries. Your kind words about our service mean a lot to us. We look forward to welcoming you back to Pullman Bunker Bay Resort for another peaceful getaway! Warm regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort

Always great regardless of the season

Tripadvisor 评级 5.0/5

collindorper 经 TripAdvisor 认证的评论

We have stayed at the Pullman Bunker Bay Resort on several occasions and experienced all seasons. This time we enjoyed an upgrade that was above and beyond, just wonderful. Many of the staff recognise us now and we are welcomed back and treated as if we were special. The resort engenders a relaxed, comfortable and friendly atmosphere, nearly everyone smiles and appears to be enjoying the surroundings. The bar and restaurant areas are superbly situated and at this time of the year, whales can be seen from the veranda and from the dining room as they surface and some breach in the bay. The beach is splendid and provides the opportunity to take a relaxed walk and enjoy the clear air and water. I use the gym and we both use the Vie Spa, nice facilities to have on site. Special thanks to Davide, who welcomed us like old friends, Rosario who has been there for a number of our stays now, Juan who was there at our last visit. New to us were Johnny, Jope and Uxia, all of whom provided excellent friendly service and to Joji who put up with my humour and responded appropriately. Sam always recognises us and warmly welcomes us back. Probably missed someone out, sorry.

Dearest Collin, Thank you so much for your heartfelt review and for your continued loyalty to Pullman Bunker Bay Resort! It’s truly wonderful to hear that you’ve enjoyed every stay with us, regardless of the season. We’re thrilled that you had such a memorable experience this time around, especially with the upgrade and the warm recognition from our team. It’s the highest compliment when guests like you feel at home and valued during their visits. I’ll be sure to pass on your special thanks to Davide, Rosario, Juan, Johnny, Jope, Uxia, Joji, and Sam – they’ll all be delighted to know they helped make your stay even more enjoyable. We're lucky to be situated in such a beautiful location, and it's fantastic that you got to experience the whales from our bar and restaurant areas. The team takes great pride in creating that relaxed, friendly atmosphere you mentioned, and it’s wonderful to hear that this resonates with you. We can't wait to welcome you back for another exceptional stay. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Best regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort

Fabulous

Tripadvisor 评级 5.0/5

Venture67433735780 经 TripAdvisor 认证的评论

We had a fantastic stay at the Pullman. Despite being at full capacity the service and tranquility of the resort could not be faulted. A highlight was certainly seeing pods of dolphins, a seal and whales all from the beach. Thanks to all the team for an excellent stay

Dear Venture, Thank you for your wonderful review! We're thrilled to hear you had a fantastic stay with us and that the service and tranquility of the resort exceeded your expectations, even at full capacity. How incredible that you were able to spot dolphins, a seal, and whales from the beach—that's definitely a memorable experience! I’ll be sure to pass along your kind words to the team, and we can’t wait to welcome you back for another excellent stay. Best regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort

Great getaway

Tripadvisor 评级 5.0/5

Matt C 经 TripAdvisor 认证的评论

Wonderful experience with great staff. Great location, walking distance to beach. Great buffet breakfast. Rooms packed full of amenities. A special thanks to Sasha and the other staff running the morning breakfast, they were all extremely pleasant and welcoming.

Dear V7762OKmattc, Thank you for your lovely review! We're delighted to hear that you had a wonderful experience and enjoyed the location, amenities, and buffet breakfast. I’ll make sure to pass on your kind words to Sasha and the rest of the breakfast team—they’ll be thrilled to know they made a positive impact on your stay. We look forward to welcoming you back for another great getaway soon! Best regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort

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其他网络用户评价我们的酒店

  • 1,019 评论 9.5/10 位置
  • 1,802 评论 7.2/10 房间
  • 2,159 评论 8/10 服务
  • 46 评论 4.2/10 上网
  • 1,173 评论 5.9/10 食物
  • 704 评论 8.2/10 早餐
  • 537 评论 4.9/10 清洁度
  • 322 评论 5/10 性价比

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