玛格丽特河区域 奔克湾铂尔曼度假酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 3,597 评论

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描述

酒店其他优惠

  • 坐拥贴近海滨的僻静位置和令人陶醉的原始海景

  • 酒店坐落在玛格丽特河地区,该地区汇集了各种世界级葡萄酒庄

  • 屡获殊荣的日间水疗中心,为您提供各种令人放松的疗愈护理

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酒店位置

玛格丽特河区域 奔克湾铂尔曼度假酒店

Bunker Bay Road, off Cape Naturaliste Road
6281 奔克湾
澳大利亚

GPS:-33.544855, 115.033599

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

OTHER SIDE OF THE MOON

月光餐厅 (Other Side of the Moon) 是一家时尚的餐厅和酒吧,供应地中海式风味的现代澳大利亚美食。餐厅可俯瞰奔克湾美景、纵览印度洋风光,是享受浪漫之夜的完美之选。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,597 评论

TripAdvisor 评级  4.0/5  2,625 评论

Great location and experience

Tripadvisor 评级 5.0/5

dale b 经 TripAdvisor 认证的评论

The location of the property is excellent and fits well within the natural environment. We had a 2 bedroom apartment which we found to be stylish, comfortable, spacious and well presented. Very good breakfast and variety, also dinner menu ticks all the boxes. Found the staff very friendly and helpful, especially the man the drives the golf buggy to and from the room and the waiting staff on breakfast service. A couple of negative comments, the chairs in the breakfast area are dirty and generally in bad condition which is unacceptable for the price you are paying . Also pool area is in need for some additional chairs just outside the glass area.

Dear Daleb, Thank you for your lovely review! We’re so glad to hear you enjoyed the excellent location, spacious 2-bedroom apartment, and the overall experience with us. It’s wonderful to know that our breakfast and dinner offerings met your expectations and that our team, including the golf buggy driver and breakfast staff, made a positive impact on your stay. We truly appreciate your feedback on the breakfast area chairs and the pool area. Please accept our apologies for the condition of the chairs and the lack of additional seating by the pool. We will certainly address these issues to ensure a more comfortable and enjoyable experience for our guests. Thank you again for your valuable input, and we look forward to welcoming you back in the future. Best regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

Not 5 Star

Tripadvisor 评级 2.0/5

Robbie G 经 TripAdvisor 认证的评论

Very disappointing trip to this hotel. It is not really suitable for couples as there are many families who descend on the dining area which is insufficient to cater for all the guests. Internet is intermittent, reception and dining never answered their phones when we were trying to book a dinner reservation or book a golf cart. We stayed in a lake view studio which desperately needs a revamp and you have to be a mountain goat to walk up to the dining and reception areas. Whilst this was not a problem for us it may be for people with mobility issues. Just because it has a spa does not mean they can call themselves 5 star, which it is not. Would not stay there again.

Lost & Found

Tripadvisor 评级 5.0/5

ajohnfromsanfran 经 TripAdvisor 认证的评论

We were looking forward to staying at this resort so we could enjoy the beach and the beautiful Bunker Bay/Geographe surroundings. Our lakeside room was tucked away in an area that was a welcome hub of wildlife activity, fringed by all sorts of fragrant native trees and bushes. We loved sitting on our private deck with coffee in the morning and wine in the afternoon. Our room was wonderful and comfortable. The complimentary breakfast was terrific. Notwithstanding being a bit understaffed at times, venue management/staff is very attentive and courteous. In fact, the housekeeping staff saved the day for us when we left a jacket behind; they shipped it back home to us within a week of our departure. Well done and very much appreciated! This is a beautiful property in a to-die-for location with lots of activities and diversions on one's doorstep. We will be back and next time we'll make sure to allow for a longer stay to enjoy the beach and experience the spa.

Dear John, Thank you so much for sharing your wonderful experience with us! We’re so glad to hear you enjoyed your lakeside room and the serene surroundings, with the wildlife and fragrant native trees adding to the charm of your stay. It’s also fantastic that you found the room comfortable and enjoyed our complimentary breakfast. We truly appreciate your understanding regarding the staff availability and are so pleased to hear that our housekeeping team was able to help by returning your jacket—thank you for recognizing their efforts! We’re thrilled that you plan to return and are looking forward to your next visit. We can’t wait to welcome you back and provide you with an even longer stay to fully experience the beach and spa! Best regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

Great location Resort showing its age

Tripadvisor 评级 3.0/5

Stephen M 经 TripAdvisor 认证的评论

The Location is Fantastic Resort needs major overhaul. On arrival our room was not stocked with enough cutlery or crockery for us to both have a cup of tea, no hard copy of in house menu only on line which was difficult to connect to. Cupboard doors would not close properly or couldn’t open properly. Got to give it to maintenance staff they were prompt and polite. After several phone calls we finally received the menu. Buffet breakfast was Fantastic most of the staff were great. Given the state of the resort it is definitely Overpriced. There were a few other issues that annoyed us like not being able to park near the accommodation yes they offer a buggy service but not much use in the middle of the night. Would we stay again or recommend the resort? Definitely Not. Regards Stephen

Dear Stephen, Thank you for taking the time to share your feedback with us. We’re pleased to hear you enjoyed our fantastic location and the buffet breakfast, and we appreciate your kind words about our maintenance team’s prompt service. We sincerely apologize for the issues you encountered during your stay, including the stocking of your room, the connectivity problems with the online menu, and the condition of some of the facilities. Please know that we take your comments seriously, and we’ll be addressing these areas with our team to ensure that future stays are more seamless. We understand your frustration regarding parking and the challenges it posed, especially late at night. Your suggestions are valuable to us as we continue to improve our guest experience. Once again, we thank you for your feedback, and we truly regret that we did not meet your expectations. We hope that we can work to regain your trust in the future. Best regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

Amazing stay

Tripadvisor 评级 5.0/5

Michael A 经 TripAdvisor 认证的评论

We booked Pullman Bunker Bay for our wedding anniversary, the property was set in a beautiful landscape of bunker bay and with direct access to the beach, checking in was a great experience by Luke at reception and we were welcomed with a glass of sparkling, during the stay the food and beverage offering was easy to access and the food quality was very good, checking out was a breeze with Kelly. It was great to see the properties commitment to eco-friendly practices without compromising comfort.

Dear Michaela, hank you for choosing Pullman Bunker Bay to celebrate your wedding anniversary! We’re delighted to hear that you enjoyed your stay and appreciated the beautiful surroundings and direct beach access. It’s wonderful to know that Luke made your check-in experience memorable with a warm welcome and a glass of sparkling wine. We’re thrilled that you found our food and beverage offerings easily accessible and of high quality. I’ll be sure to pass on your compliments to our team, including Kelly, who will appreciate your kind words about the check-out experience. We’re proud of our commitment to eco-friendly practices, and it’s fantastic to hear that you noticed our efforts without compromising your comfort. Thank you for your feedback, and we hope to welcome you back for another special occasion in the future! Best regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

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其他网络用户评价我们的酒店

  • 1,029 评论 9.5/10 位置
  • 1,811 评论 7.2/10 房间
  • 2,162 评论 8.1/10 服务
  • 46 评论 4.2/10 上网
  • 1,181 评论 5.9/10 食物
  • 710 评论 8.1/10 早餐
  • 535 评论 4.9/10 清洁度
  • 319 评论 5/10 性价比

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