Novotel Makassar Grand Shayla bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 82 ulasan

Keistimewaan hotel

  • Ballroom untuk acara perusahaan dan keluarga

  • Pemandangan panorama dari Sky Lounge

  • Bersantap santai bergaya internasional di Le Square

  • WIFI di seluruh hotel

  • Klub Anak

Hotel yang disetujui ALLSAFE

Lokasi hotel

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

GPS:-5.139171, 119.41429

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SQUARE

Square Kitchen menghadirkan keseimbangan sempurna antara masakan tradisional autentik dan internasional. Bar kami adalah tempat yang tepat untuk melepas lelah dengan musik yang santai dan menenangkan.

Akomodasi kami

Kamar seluas 32 m² dapat menampung 2 dewasa dan 2 anak di bawah 12 tahun.

Take advantage of our Flight + Hotel offers

Discover

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  82 ulasan

Peringkat TripAdvisor  4.5/5  1.565 ulasan

Review

Catatan Tripadvisor 5.0/5

gadispajjoka1103 Keluarga - Ulasan TripAdvisor tersertifikasi

Nice view from the executive lounge, delicious breakfast, clean n neat room, good friendly hospitality from the front officer called Mr Agam, also all the waiter and waiters. Will back to this hotel in the future, for sure.

Dear Mrs Gadispajjoka1103, We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of our best services, our food and overall experience with us that made your stay more memorable. Your kind review was very valuable for us, and we will share your comments with our team especially Mr Agam. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit. Heartist Regards, Front Office Manager

Staycation with my daughters

Catatan Tripadvisor 5.0/5

Nasriah N Keluarga - Ulasan TripAdvisor tersertifikasi

Hotel yg keren kamar yg bersih dipusat kota makassar pula with good nice hospitality... Especially to Ibu Rifka Baan as reservation executive who helped me for booking and followed all my request... Im so satisfied with this... Oh iya pernah September 2020 lalu aku nginep dikasih surprise birthday cake oleh pak duty manager saat itu pak Akbar and FB team... So happy and thankful.. Once again thank you so much Novotel Makassar Grand Shayla💙

Dear Ibu Nasriah N Terima kasih telah meluangkan waktu mengirimkan ulasan terbaik tentang pengalaman menginap di Novotel Makassar Grand Shayla. Kami sangat senang dan bersyukur bisa memberikan pelayanan terbaik bagi Ibu dan kamar yang kami siapkan sesuai dengan espektasi Ibu Ulasan dan rekomendasi Ibu sungguh sangat berharga bagi kami dan akan kami sampaikan ke tim khususnya Sdri Rifka dan Sdra Akbar. Kami yakin ulasan ini akan memberikan motivasi bagi seluruh tim agar kedepannya lebih baik lagi. Sekali lagi terima kasih dan kami berharap setiap kunjungan Ibu akan sama menyenangkannnya dengan kunjungan kali ini. Stay Safe and Keep Health.. Salam Hangat, Front Office Manager

Birthday staycation

Catatan Tripadvisor 5.0/5

dyaninurula Couples - Ulasan TripAdvisor tersertifikasi

My first experience staycation in hotel was Novotel Makassar and at that time I was quickly falling in love. The room, the treatment also the food. Second then third, I even held my reunion with my friends here when Ramadhan. Now, I spend my special day in this hotel, my "first love", so grateful and memorable as well. Still love the ambiance, the staffs are so friendly, don't afraid for asking help, they even always say greeting and smile when they meet you. The breakfast? Don't ask, it's always fantastic as usual. Totally have no regret spend my time at Novotel Makassar. Thank you for the staffs who bring the cake, so touching and felt the warmth. Keep improving for the best and stay friendly till the end. Thank you for the great day ^^

Dear Ibu Dyaninurula, We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla and again we wish you have a very happy birthday. We are grateful for your genuine appreciation of our best services, our food and overall experience with us that made your stay and birthday more memorable. Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit. Heartist Regards, Front Office Manager

Cheating

Catatan Tripadvisor 1.0/5

juwithahamid Keluarga - Ulasan TripAdvisor tersertifikasi

I booked on the phone the day before I check in for 2 Queens bed in one rooms for 4 people as we are one family, I and husband confirmed again and again before check in and paid for the room. As soon as we entry the room the only bed we got were 2 single bed which what so ever it does not fit us at all, the guy at the counter is soo dumb cant you see 4 people? How can 4 people fit with 2 single bed? And in the email confirmation we got it is said the room fit for 4 people. How could you cheat sooo much? They said because mistaken they heard twin bed not quenn? Is this a joke? On top of that for their mistake they want me to pay for extra bed for the room that they suggested wow? I hope you refund my $ or I am gonne come again in 3 days. Shame on you Novotel Makassar

Dear Mrs Juwithahamid, Thank you for taking the time in sharing your experience during your recent visit to our hotel and please accept our sincere apologize due to your experience didn't meet your expectation. Your kind review was very valuable for us, however kindly be assured that your payment already canceled on the day and cardver (open card) transaction will automatically back into your account as soon as possible since we don't create any transaction or offline transaction yet. We most certainly appreciate the opportunity to recover your impressions of our hotel and are looking forward to welcoming you back for a flawless and memorable stay as it should have been. Warmest Regards, Front Office Manager

Beautiful hotel, Impeccable service.

Catatan Tripadvisor 5.0/5

Iperdana Couples - Ulasan TripAdvisor tersertifikasi

We had a magical stay at Novotel Makassar. from beautiful accommodation to professional staff this hotel has it. The room are extremely comfortable, very quiet,gorgeous,spacious and well kept by housekeeping including my Make up room during my stay. Breakfast was a wonderful with variant of fresh fruit,perfectly cooked eggs and meats,yogurt and cereals and pastries delicious. i would like to compliment Mr. Yadi and Ms Arafah who is very engaging always give me worm welcome and great me by name every morning, you guys really profesional, cortious,friendly and most of all prompt and thank you for deliver your hospitality. Thanks for taking the time to make each part of our visit Amazing.

Dear Mr Iperdana, We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. We are grateful for your genuine appreciation of our comfortable room, our breakfast menu, best services and overall experience with us . Your kind review was very valuable for us, and we will share your comments with our team especially Mr Yadi and Ms Arafah. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your more amazing visit. Heartist Regards, Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 53 ulasan 8.8/10 Lokasi
  • 153 ulasan 8.5/10 Kamar
  • 226 ulasan 8.9/10 Pelayanan
  • 10 ulasan 7.1/10 Internet
  • 110 ulasan 8.6/10 Makanan
  • 94 ulasan 8.6/10 Kebersihan
  • 57 ulasan 8.2/10 Sarapan
  • 44 ulasan 8.8/10 Suasana

Diberdayakan oleh Trustyou

Semua hotel kami di Makassar