머큐어 파리 가르 뒤 노르 라 파예트

고객 평점 (ALL 평가) 4.0/5 967 리뷰

머큐어 파리 가르 뒤 노르 라 파예트 - Image 1
머큐어 파리 가르 뒤 노르 라 파예트 - Image 2
머큐어 파리 가르 뒤 노르 라 파예트 - Image 3
머큐어 파리 가르 뒤 노르 라 파예트 - Image 4

호텔설명

호텔 추가 정보

  • 파리 북역 및 파리 동역에서 200m, RER로 로이시 CDG 공항까지 바로 연결

  • 파리의 멋진 전경을 즐길 수 있고 7층에 위치한 객실로 발코니를 갖추고 있습니다! (요청 시)

  • 객실이나 조식룸에서 뷔페식 조식 뷔페를 즐길 수 있습니다

  • 룸서비스. 조식과 24/7 식사

  • 귀하의 이벤트를 위한 모던한 회의실

숙박

호텔 위치

머큐어 파리 가르 뒤 노르 라 파예트

175 rue la Fayette
75010 파리
프랑스

GPS:48.8799, 2.35939

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LE BAR

비 계약 사진

제휴 업체를 통해 정성껏 그릇에 담긴 따뜻한 음식을 항시 객실에서 케이터링 서비스로 즐기실 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  967 리뷰

TripAdvisor 평가  3.5/5  707 리뷰

Great Hotel, Great Experienced, shout out to my man Loic!

트립어드바이저 평점 5.0/5

christianto2019 Solo travel - TripAdvisor 인증 리뷰

I recommended this hotel if you want to stayed near Gare du Nord, the room is clean, the amenities is very good, the staff is very friendly and helpful especially Loic he’s very kind and really helpful. Will be back to this hotel again next time when I visiting paris again

Dear Christianto2019, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette ! It is always a pleasure to receive positive feedback. I will share your comments with our team and with Loic :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Laura, Reception

Small and delightful!

트립어드바이저 평점 5.0/5

Michelle T TripAdvisor 인증 리뷰

I’ve stayed in Paris many times and I don’t understand the bad reviews for this hotel. Yes the rooms are small compared to American hotels. Yes, it needs a touch of updating. But for Paris, the hotel is quite nice. For the price, I was absolutely thrilled staying here for a week for business as a single female. I felt safe and well taken care of. The location is just a couple of minutes from two major train stations and it’s only 2 stops to the tourist district (Latin quarter). It’s a small hotel - about 50 rooms. Everything worked. It’s quiet. The highlight though was the staff. I met three persons in the lobby and the one of the housekeeping staff and all were extremely polite, helpful, and made sure I was comfortable and taken care of. They even knew my name by the end of the week. I would highly recommend this hotel!

Avoid

트립어드바이저 평점 1.0/5

F Julie G TripAdvisor 인증 리뷰

I have posted photos to confirm my review. The room was filthy. You. Outdoor hardly move when using the toilet. The balcony was covered in cigarette stubs. We are non smokers so not put there by us. Contacted Mercure after my return to the uk but still no reply 7 months later.

Dear Frankie, I'm sorry to hear about your disappointing experience. It sounds like you encountered cleanliness and maintenance issues during your stay, which is certainly not acceptable. It's understandable that you would expect a higher standard from a hotel like Mercure. Regarding your attempt to contact Mercure after your return to the UK and not receiving a reply, that's concerning as well. It's important for hotels to address customer feedback promptly and effectively. I would recommend reaching out to Mercure again, perhaps through multiple channels such as email, phone, or social media if possible. You could also consider leaving a review on popular travel websites or platforms to share your experience with other potential guests. If you need any assistance or advice on how to proceed, feel free to ask. Your feedback is valuable, and it's important for hotels to address such issues to maintain their reputation and improve their services. Best regards The front desk

Ok stay, not that great and not that bad

트립어드바이저 평점 3.0/5

Velvon A Couples - TripAdvisor 인증 리뷰

Pros: - Near Gare du Nord (Paris North Station), Gare de l’Est (Paris east station)and metro station - Clean and comfortable - Bathroom good size (not big but decent) - Fresh and clean linen - Friendly and welcoming reception staff - Lovely housekeeping staff - Windows are sound proof (not 100%) but reasonably soundproof. Cons: - Expensive (rate is for Mercure but the rooms are similar to Ibis Budget) - Small room, not enough space to store luggage. - Shower cubicle is half open so after shower, bathroom is totally wet.

Dear Velvon A, We want to extend our sincere apologies for the fact that your recent stay at Mercure Paris Gare du Nord Lafayette fell short of your expectations. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we were unable to meet your needs during your time with us. We take your feedback very seriously and are actively working to address the issues you encountered to prevent them from happening again in the future. Your insights are invaluable in helping us improve our services and facilities. We understand the disappointment and inconvenience this may have caused you, and we want to make things right. If you have any specific feedback to share or if there is anything we can do to remedy the situation, please do not hesitate to reach out to us. Thank you for bringing this matter to our attention. We sincerely appreciate your patience and understanding as we work to make the necessary improvements. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Warm regards, The front desk

Lovely room, dodgy bathroom, rude and unprofessional staff

트립어드바이저 평점 2.0/5

JacquiiJohn Friends getaway - TripAdvisor 인증 리뷰

We booked an overnight stay here to celebrate my husband’s birthday, before traveling to EuroDisney in the morning. We have stayed at Mercure hotels many times and they would always be my first thought. As a treat we booked a superior room with balcony and anticipated champagne on the balcony to celebrate. On arriving at the hotel after midday, we were told that our room, which should have been ready at midday was not ready. We received no explanation or apology and were rudely dismissed when the member of staff just started serving the customers behind us. Luckily we had friends staying in the hotel who were able to look after our luggage while we enjoyed the sites of Paris. When we returned to the hotel a different staff member checked us in and we went to our room. The room was nice and clean and there was a separate room with a sofa bed and TV which was nice and relaxing. To our surprise the balcony was boarded off with Perspex so we could not get onto it to experience the promised balcony. A little surprising is the bathroom situation - it’s right next to the bed separated only by a glass etched door - so be sure you’re completely comfortable with your traveling companion. In all honesty the attitude and lack of any apology from the staff member on our initial attempt to check in ruined the whole stay for me. I understand that sometimes rooms are not ready and things go wrong but there was no attempt to take ownership of the issue, apologise or even offer to hold our luggage so we could get on with our day. Not having the promised balcony was the cherry on the cake of disappointment. During our stay, a couple who were confused about their room number and reported to reception that their key was not working. They were then given a duplicate key to someone else’s room. I will not be staying at this hotel again. I will not be recommending it to anyone and I will be sending in an official complaint.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 353 리뷰 8.9/10 위치
  • 582 리뷰 5.4/10 객실
  • 467 리뷰 8.2/10 서비스
  • 5 리뷰 8.3/10 인터넷 가격
  • 312 리뷰 3.3/10 안락함
  • 189 리뷰 7.1/10 청결도
  • 177 리뷰 8.5/10 조식
  • 42 리뷰 3.7/10 레스토랑

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