曼特拉格拉德斯通酒店 4.5 星

客户意见评级 (ALL 评级) 4.5/5 1,413 评论

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描述

酒店其他优惠

  • 提供高级酒店和公寓住宿体验,非常适合在格拉德斯通短期和长期停留

  • 24 hour access to Fitness Centre

  • Various options for Dining from dining within the restaurant to ordering as Room Service

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

我们的客房

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酒店位置

曼特拉格拉德斯通酒店

Cnr Bell and O Connell Street
4680 巴尼点
澳大利亚

GPS:-23.855718, 151.271056

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,413 评论

TripAdvisor 评级  4.2/5  520 评论

卓越奖 2025

Fantastic

Tripadvisor 评级 5.0/5

NathanC277 Couples - 经 TripAdvisor 认证的评论

I love this place. Have stayed at the peppers and the mantra in the last 8 weeks for a stop over on the long drive. The staff are incredible, the rooms are spacious and I love the phone call the day before organising dinner bookings as it does get busy. Have had dinner both nights and it's great value as an Accor + member. While there isn't much around there is a restaurant, gym, and if you're only here for a nights it's a great stop.

Thanks NathanC277 for your continued support of the two hotels. the Mantra as well as the five star Peppers Gladstone. Consistency in service and product is one of our key selling points, which we believe brings back regular guests such as yourself. We look forward to seeing you walk through the front doors of the property in the near future. Kind Regards Craig General Manager

Comfortable place to stay

Tripadvisor 评级 4.0/5

Grant W 商务住宿 - 经 TripAdvisor 认证的评论

Always when I come to Gladstone i stay at the Mantra , it’s always good even know that it’s had a refresh, the rooms are clean and the beds are good , nice seleyof restaurants and bars down stairs . Staff are always friendly and welcoming highly recommended this motel

Good morning Grant W Thank you for your continued support of the Mantra Gladstone and providing feedback from your most recent stay. We have a great team that work here that truly care for our guests and the service levels provided, added to that is the great facilities as mentioned, with more than one dining option available for guests certainly makes it easy for a guest. Grant, we look froward to welcoming you back in the near future. Kind Regards Craig General Manager

Beautiful spacious rooms!

Tripadvisor 评级 4.0/5

Lisa A 家庭住宿 - 经 TripAdvisor 认证的评论

The pros: Beautiful, very clean spacious room that was super comfortable with room service each day. Room was also very quiet (couldn’t really hear any outside noise which was great). The restaurant was also great with fantastic buffet breakfasts and dinners for a fair price. Staff were super helpful, obliging and welcoming. The cons: The location requires you to have a car to get anywhere - there is nowhere to really walk from here. The pool is also a TINY storage container style pool that feels like a bathtub, but in a cool alfresco seating area with a big screen. Overall, we would definitely come back as the price was so very affordable for such large, beautifully appointed, comfortable rooms. Mantra didn’t disappoint!

Thank you Lisa A for providing us with feedback from your stay earlier this month It was great to hear that you enjoyed your stay and took advantage of the of the restaurant as well as the pool area. Depending on the time of the day and day of the week the pool can have no one in it or a number of families utilising the pool. It's a difficult situation we found ourselves in as we wanted to add a pool but also needed to keep it only accessable for hotel guests' only. The setting with the SKYBAR and large TV does make it a sought after spot to watch the footy and enjoy a cold drink after a long day. Lisa A, we look froward to welcoming you back in the near future to enjoy the full array of options available to our guests'. Kind Regards Craig General Manager

Comfortable stay

Tripadvisor 评级 4.0/5

neilandsuer2017 经 TripAdvisor 认证的评论

Room was good, staff friendly, disappointing restaurant,better off eating at the Shingle Inn located within complex, food there is very good with a great variety and good selection of menus. Good venue close to town, had three night stay.

Good afternoon neilandsue2017 Thank you for choosing the Mantra Gladstone and providing feedback from your stay With the details that I have been able to gain about your restaurant experience the team will work on ways to prevent further occurrences. It was great to hear that you enjoyed the Shingle Inn, which was opened earlier this year. We look froward to welcoming you back in the near future if travelling to or through Gladstone. Kind Regards Craig General Manager

Disappointed Returning Guest

Tripadvisor 评级 2.0/5

Rob F 经 TripAdvisor 认证的评论

To say I am disappointed with my recent visit to the Mantra in Gladstone is an understatement. Lots of changes there since my last stay 2 weeks previous. If you want to securely park your car now cost $15 per night, if you want to eat in the Bistro now cost $42.90 per person and oh you must book. If you want to have breakfast in the Bistro you must book. Book for 2 nights and your nightly room charge differ, not by much just around $30??? The staff at breakfast were very abrupt and very unhelpful, cause I didn't have a booking. I was not informed at any time during booking the accommodation or on arrival that I needed to book for breakfast. And oh the food was also very ordinary, dinner in the Bistro, breakfast in the Bistro and the Shingle Inn no better. Try the Shingle Inn pumpkin you surely will be disappointed. All adds up to won't be going back any time soon, I have been staying there for many years but last visit has put paid to that happening again.

Good morning robf12017 I am sorry to hear that the changes to the property are not to your satisfaction. As a very regular guest there are components that have changed recently including the ability to park undercover in a secure car park. This does come at a fee now for Mantra guests, where Peppers guests' gain this as part of their package, but understand that it is shock to the system when advised of a charge for the first time. Bookings for the restaurant have always been required and even more so now that we have an additional 32 rooms to cater for within the two outlets. The price for dinner has increased for the first time in a number of years, but now has the live cooking station both of a morning for omelettes as well as dinner cooking noodles/pasta depending on the evening. The attitude provided by the staff is far from acceptable and will be discussed. Happy to discuss further your stay if you wish. I do hope through time you will provide us with the opportunity in welcoming you back to the hotel in the future. Kind Regards Craig

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其他网络用户评价我们的酒店

  • 169 评论 7.6/10 位置
  • 712 评论 8.8/10 房间
  • 709 评论 9.1/10 服务
  • 13 评论 6.6/10 上网
  • 378 评论 5.5/10 食物
  • 301 评论 7.8/10 清洁度
  • 290 评论 8.5/10 舒适度
  • 121 评论 6/10 性价比

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