Mercure Глазго Сити 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 627

Гарантия
лучшей цены
Mercure Глазго Сити - Image 1
Mercure Глазго Сити - Image 2
Mercure Глазго Сити - Image 3
Mercure Глазго Сити - Image 4
201 Ingram Street, G1 1DQ ГЛАЗГО, Великобритания

Описание

Особенности отеля

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

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Расположение отеля

Mercure Глазго Сити

201 Ingram Street
G1 1DQ ГЛАЗГО
Великобритания

GPS:55.860086, -4.249992

Телефон
Факс +44 161 388 0915

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

INGRAM STREET CAFE BRASSERIE

Недоговорная фотография

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 627

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 509

An incredible hotel especially thanks to the workers there

Примечание: Tripadvisor 5.0/5

Gaby G Реальные отзывы TripAdvisor

Had a few problems but every worker helped us to solve them. We felt really taken care off, and spend such a good time there. Didn't know an hotel could be this great. we will come back for sure. ❤ (thanks for finding my lion plushie, it means a lot)

Amazing aftercare

Примечание: Tripadvisor 5.0/5

northern_yid Реальные отзывы TripAdvisor

Just stayed the 1 night. Comfortable room and an enjoyable breakfast. I stupidly left my phone in the room and was already out of Glasgow when I realized. I emailed the hotel and got a prompt response from Emma on reception. She was extremely helpful and my phone is on the way to Blackpool as I type. Great aftercare and also a mention to Gabriel who followed up when Emma had finished her shift. If I say Emma, Emma, Emma, Emma I hope she gets more recognition.

Dear Northern_yid, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, Gabriel and especially Emma. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. however, we have taken your comments on board. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office manager

Good, but could be Better

Примечание: Tripadvisor 3.0/5

Gerry M Реальные отзывы TripAdvisor

This is a hotel in a very central location that makes almost all of the city reachable on foot. The staff are friendly and helpful. During our stay there was an issue with our allocated room not actually having been cleaned, but an alternative was quickly offered with a drinks voucher for the inconvenience. There was also an issue with the hot water supply that affected all guest, but this was rectified in good time. The rooms are tired and need decorating and the location can be noisy.

Dear Gerry, thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Coventry

Tiny tired room

Примечание: Tripadvisor 2.0/5

FrankandMabel Couples - Реальные отзывы TripAdvisor

Small cold room. A heater that had to be supplied made it even smaller. Room carpet and general decor was tired.

Dear Frankandmabel, hank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Coventry

Good sleep

Примечание: Tripadvisor 4.0/5

Mcmcg13 Реальные отзывы TripAdvisor

Had a really enjoyable overnight stay in the Mercure hotel to celebrate my sisters birthday. I booked under the DBB rate and thought it was really reasonable for the centre of Glasgow. I like the fact it's super central being close to Argyle street/central/Queen Street stations and has parking too! Which is a massive plus . We stayed in a deluxe room and although not the largest of rooms it came with dressing gowns slippers water and coffee machine/kettle/hairdryer/ shampoo &conditioner etc. towels were so fluffy and the bedding was pristine. I thought the bed was really comfortable and I slept so well, i was thankful of the late breakfasts on a weekend! What made it for me was the wonderful and polite staff, Ellie on reception was the sweetest girl, so very patient with me and welcoming. Every member of stuff from the servers at dinner and cleaners and kitchen staff were so nice. Id mentioned that it was my sister's birthday and they arranged balloons and a banner and snacks in the room for us, my sister was so so pleased. It's little things like that when dealing with the public that means so much, it's really special. I also noticed the staff were consistently lovely with everyone who came in, it's good to see such good customer care 💕 Few weeks niggles as there always is, maybr more options could be available for dinner, but what we had was perfectly nice, but I honestly didn't hear a thing from surrounding rooms or street noise when the window was shut and I had a really peaceful sleep. I don't know why I've overlooked this place before and why I've read such mixed reviews it's definitely worth a try if you need somewhere central to stay.

Dear Mcmcg13, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Ellie and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Glasgow Team

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Другие интернет-пользователи оценили наш отель

  • 1 321 Отзывов 9.6/10 Расположение
  • 1 819 Отзывов 5.3/10 Номер
  • 1 719 Отзывов 9.5/10 Сервис
  • 63 Отзывов 4.3/10 Интернет
  • 1 053 Отзывов 3.7/10 Комфорт
  • 697 Отзывов 8.5/10 Завтрак
  • 678 Отзывов 6.5/10 Чистота
  • 339 Отзывов 7.9/10 Еда

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