머큐어 맨체스터 피카딜리 호텔 4성

고객 평점 (ALL 평가) 3.7/5 919 리뷰

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호텔설명

호텔 추가 정보

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

숙박

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호텔 위치

머큐어 맨체스터 피카딜리 호텔

Portland Street
M1 4PH 맨체스터
영국

GPS:53.479874, -2.237445

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  919 리뷰

TripAdvisor 평가  3.5/5  4,901 리뷰

Excellent stay

트립어드바이저 평점 5.0/5

Durbs Couples - TripAdvisor 인증 리뷰

We stayed for one night at the hotel and had a fab time exploring Manchester. The welcome from Ian and his colleague at reception (a New Zealander x South African) was warm and friendly. All the staff we came into contact with were lovely! Our room was spacious and very comfortable providing everything we needed. Breakfast in the morning was plentiful and hot! The location cannot be beat!! Right in the heart of the city next to Piccadilly Gardens and perfect to explore the city from! We certainly clocked up the steps! Plus at this time of year it is on the doorstep of the Xmas market. It was a lovely stay made even better by a wonderfully friendly team! Look forward to returning!

Thank you for your wonderful feedback! We’re thrilled to hear you had such a fantastic time exploring Manchester and that our team, especially Ian and his colleague, helped make your stay memorable. We’ll be sure to pass on your kind words to them! 😊 It’s great to know you found your room spacious and comfortable, and that you enjoyed our plentiful, hot breakfast. We’re also delighted that our central location made it easy for you to explore the city and experience the festive charm of the Christmas markets! 🎄✨ Your kind words mean so much to our team, and we can’t wait to welcome you back for another memorable stay in Manchester. See you soon!

Amazing hotel, Amazing staff & Amazing location. 100 % recommend.

트립어드바이저 평점 5.0/5

Woodgate-00 TripAdvisor 인증 리뷰

What a wonderful weekend we have just had at the Mercure hotel. Myself, my sister, my daughter & my mother decided to spend quality time together in Manchester. We were welcomed on check in by Darryn and as we had quite a long journey, we decided to sit in the reception area before going to our rooms. The reception manager, Ian, came over to welcome us with a welcome drink and he was so friendly, funny and accommodating. Throughout our weekend, he ensured that we were happy with our stay each time we walked through the reception area. We went to the hotel bar in the evening and the bar staff were also really friendly and accommodating. Our rooms which were on the 7th floor were extremely clean, very spacious and very comfortable. Our weekend staying in the Mercure Hotel was fantastic and we could not fault it at all. A big shout out especially to the reception manager, Ian, it is obvious he is so passionate about his job, his team and most of all his customers. We recommend this hotel 100% and we will definitely be returning again soon. Thank you from the Woodgates 😁

Thank you so much for sharing your wonderful experience! It’s heartwarming to hear that your special weekend with family was made even more memorable by the fantastic service at the Mercure Hotel. Darryn's warm welcome, Ian's exceptional hospitality, and the friendly bar staff clearly made a lasting impression. We're thrilled that you enjoyed your clean, spacious, and comfortable rooms and that every aspect of your stay exceeded expectations. It’s clear that the team, especially Ian, takes great pride in ensuring guests feel valued and cared for. Thank you, Woodgate family, for your glowing recommendation! We can't wait to welcome you back for another fantastic stay. 😊

Good overall stay

트립어드바이저 평점 4.0/5

Traveller20333 TripAdvisor 인증 리뷰

Having read the reviews I wasn't looking forward to my stay however I was checked in by Deep who was very friendly and explained all the arrangements in place for me and location of my room and restaurant etc in great detail, in fact all the staff I came across from reception to the bar and restaurant area were fantastic, very friendly and warm towards me. I was given a room on the 12th floor with fantastic views across the city facing away from Piccadilly gardens, very little noise from outside though I found the window could use replacing. I believe my room had been refurbished but some fixtures and fittings could use updating such as the shower head as the water pressure wasn't great and the ceiling was quite low for a tall person using the shower. The bed and room in general was very comfortable with good amenities however no plug next to the bed was a little annoying. The worst part about the room is the lack of insulation as you could hear your room neighbours coming back late and having a conversation through the wall whilst trying to sleep! I dined in and had breakfast, the food choices and quality was good and I enjoyed it with a 241 cocktail offer overlooking the city. I appreciated there was a pool table at the bar too and the restaurant was very quiet so no service issues at all. Staff were very attentive and chatty which made the stay a pleasant experience. Would return again provided I had a similar room, if they could make some tweaks to the rooms it would really improve the experience.

Thank you for taking the time to share your detailed feedback. We're delighted to hear that Deep and the rest of our staff made your stay welcoming and enjoyable. It’s great that you appreciated the room’s city view, the comfort of the bed, and the attentive service in both the restaurant and bar areas. We're glad the breakfast and cocktail offerings added to your experience! We also value your constructive comments regarding room improvements, such as the window insulation, shower updates, and plug placements. These insights are invaluable as we continue making enhancements to our facilities to improve guest comfort. We look forward to welcoming you back soon and providing an even better experience!

Not a 4* hotel.

트립어드바이저 평점 3.0/5

H3915CXstefaniel TripAdvisor 인증 리뷰

Great location and all the staff were welcoming. Beautiful chandeliers in the function room. Attended a large event of approx 250 people. Only 3 bar staff on first night so wait for drinks was long. We had curry and rice for lunch, then the evening meal and lunch again the next day. Staff couldn’t keep up with the numbers and kept running out of food. Not enough seating in bar/restaurant so people were standing to eat. No sugar in my room and paintwork was damaged in many places. The rooms looked tired. Used glasses and mugs didn’t get replaced and no sugar or coffee added to room after asking. Was a hotel member so a free drink supplied at bar. Did not feel anything like a 4* hotel.

It sounds like there were some organizational and maintenance challenges that detracted from your overall experience, despite the hotel’s positive location and welcoming staff. Large events can sometimes stretch a venue's resources, and it’s unfortunate that these issues affected your stay. Providing feedback to the hotel, especially on aspects like room upkeep, bar staffing, and dining logistics, can be helpful for improving guest experiences in the future. Thank you for sharing these insights, and hopefully, your next stay meets higher expectations.

City Break

트립어드바이저 평점 4.0/5

samlM1709DL TripAdvisor 인증 리뷰

We stayed here for the weekend as the hotel were hosting an event with Ryan Giggs and Paul Scholes. The event itself was excellent and we stayed here as it was convenient to do so The location is excellent, a stones throw away from the nearest tram stop. The facilities were good, nice big room with a good size bathroom. Only negative was the amount of tea bags they provide - could have had a few more We had a drink in the upstairs bar and the view was great- definitely get a window seat! Mikey was very attentive and made us feel welcome

Thank you for your review! We're thrilled to hear that you enjoyed the Ryan Giggs and Paul Scholes event and found the location convenient. It’s great that you were pleased with the facilities, especially the room and bathroom size. I appreciate your feedback on the tea bags—we’ll keep that in mind for future improvements. I’ll also pass along your kind words to Mikey; he’ll be happy to know he made you feel welcome. We hope to see you again soon!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,159 리뷰 9.5/10 위치
  • 3,394 리뷰 5/10 객실
  • 5,417 리뷰 9.2/10 서비스
  • 202 리뷰 1.6/10 인터넷 가격
  • 1,249 리뷰 5/10 청결도
  • 1,234 리뷰 4.5/10 안락함
  • 1,104 리뷰 9.1/10 조식
  • 1,018 리뷰 9.3/10 음료

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