머큐어 맨체스터 피카딜리 호텔 4성

고객 평점 (ALL 평가) 3.7/5 1,109 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 맨체스터 피카딜리 호텔 - Image 1
머큐어 맨체스터 피카딜리 호텔 - Image 2
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머큐어 맨체스터 피카딜리 호텔 - Image 4
Portland Street, M1 4PH 맨체스터, 영국

호텔설명

호텔 추가 정보

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

머큐어 맨체스터 피카딜리 호텔

Portland Street
M1 4PH 맨체스터
영국

GPS:53.479874, -2.237445

전화
팩스 +44 161 388 0915

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  1,109 리뷰

TripAdvisor 평가  3.5/5  5,014 리뷰

Really friendly staff but very cold in the bar and breakfast room and poor wifi

트립어드바이저 평점 3.0/5

HullPhil TripAdvisor 인증 리뷰

I’ve stayed here a few times and this time I stayed over a very cold January weekend. I had been worried, after reading some of the other reviews, that my room would be cold but it wasn’t and the in room heating worked really well. The room was clean and quiet. I had two main issues with my stay. Firstly, the WiFi is absolutely useless and it kept cutting out in the room and for many hours did not work at all. I was in room 1219 and this is in the centre of the hotel so I’m not sure what areas of the hotel have good wifi. It certainly worked in the breakfast room. My second complaint is about the temperature in the bar and breakfast room. As I stepped out the lift on the 3rd floor it was absolutely freezing and in the bar it was only a little bit warmer. The area where breakfast is served was not particularly warm on both days. I realise it was a cold few days but surely they could get in extra heaters for these areas. The staff in all areas were really lovely. All staff I encountered were friendly and very helpful and this was particularly the case with staff in the breakfast area. I enjoyed my stay but think they really need to do better with the heating.

Thank you for your continued loyalty and for taking the time to share your detailed feedback. We’re glad to hear that your room was comfortable, clean, and quiet, and that you found our staff friendly and helpful—especially those in the breakfast area. We sincerely apologise for the issues you experienced with the WiFi connectivity in your room and the chilly temperatures in the bar and breakfast areas. We understand how important a warm and connected environment is, especially during cold weather, and we appreciate your suggestions regarding additional heating. Please rest assured that your comments have been shared with the relevant teams as we work on improving both our facilities and guest experience. We look forward to welcoming you back and providing an even better stay next time.

Xmas

트립어드바이저 평점 3.0/5

lin64 TripAdvisor 인증 리뷰

Booked with my daughter to get into the festive spirit and see enjoy the German market and see a show . On checking in noticed oil heater and a very cold room . We put on heating only for it to blow out cold air . We contacted reception who send someone straight away he said hotel was fully booked and been told by maintenance there was problem but offered extra heater . We had no choice as it was 5 pm to late to find another hotel for the evening etc . We left without having a shower due to the ❄️condition in the bathroom. I asked to speak to a manager who was very apologetic and offered refund in form of points to book another stay in any their hotel . I’ve noticed from another review the must have been a where of the problem before hand so it your staying on the 9 th floor check before you accept your room

Thank you for taking the time to share your experience. I’m very sorry to hear about the heating issues you and your daughter encountered during your stay, especially at such a festive time. I completely understand how uncomfortable and disappointing this must have been, and I apologise for the inconvenience caused. We appreciate your understanding regarding the hotel being fully booked and the prompt response from our team to provide an extra heater. I’m sorry you felt unable to enjoy your stay fully and that the bathroom conditions impacted your experience. Your feedback about the known issue on the 9th floor is valuable, and we are working closely with maintenance to resolve it as soon as possible to prevent future disruptions. Thank you again for your honest comments. We hope to have the opportunity to welcome you and your daughter back for a much warmer and more comfortable stay.

Over-Rated and Over-Priced

트립어드바이저 평점 1.0/5

Currypolice TripAdvisor 인증 리뷰

Stayed here over night. There was a party on the lower level, my room was on the 12th floor. However, I could not sleep because I could hear the party as though I was sleeping in the middle of it. On top of that I suffered the noise of the constantly busy lift humming and thudding away 24/7. It gets worse, the toilet had a constant drip leak sound. All this put together made for zero sleep for me ahead a stressful working day. Also, the room was freezing cold. The thermostat did not work whatsoever. They supplied a tiny oil heater, from which I only felt heat if I was adjacent to it. Reception staff were not very welcoming or nonchalant. Dinner and lunch from the restaurant was awful. The “posh” reputation of the Mercure brand is utter propaganda and hype….do not fall for it.

Thank you for sharing your feedback. I’m very sorry to hear about the many issues you experienced during your stay, from the noise disturbances to the heating problems and the dripping toilet. I completely understand how these factors, combined with a lack of restful sleep, would affect your overall experience, especially before an important workday. I also regret that your interactions with our reception team and your dining experiences did not meet your expectations. Please know that your comments have been shared with the relevant departments to address these concerns and improve our services. We truly regret that your stay did not reflect the high standards we aim to provide. Thank you again for bringing these matters to our attention.

Brilliant night

트립어드바이저 평점 5.0/5

lucywM1453DD TripAdvisor 인증 리뷰

Ubaid was fantastic server! Great energy! Good was amazing and the atmosphere was phenomenal definitely recommend for all work events

Thank you so much for your wonderful review! We’re thrilled to hear that Ubaid provided fantastic service with great energy. It’s great to know you enjoyed the food and the atmosphere as well. We truly appreciate your recommendation and look forward to hosting your future work events!

Disappointing

트립어드바이저 평점 2.0/5

Michelle D TripAdvisor 인증 리뷰

The hotel rooms are clearly dated which isn’t a problem so long as they are clean however our room left us very disappointed when we learnt that the toilet waste pipe was leaking from the bowl into the waste stack, onto the bathroom floor. This is just unacceptable and unhygienic. We only got changed and dropped our bags in the evening and so didn’t spend much time there until the next morning when we discovered it just wasn’t as clean as you’d expect. I am glad we didn’t pay the “premium” price as the guy told us when we checked in, the price we paid was half of the price for that night. I’d have been very disappointed if I’d have paid £300 for the night.

Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered in your room, especially the leaking toilet waste pipe and the cleanliness concerns. This is certainly not the standard we aim to provide, and we understand how disappointing this must have been. Please rest assured that we have addressed the maintenance issue with urgency and are reinforcing our cleaning protocols to prevent similar situations in the future. We also regret any misunderstanding regarding the room pricing. Your feedback is invaluable in helping us improve. We hope you might consider giving us another chance to provide you with a much better stay.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,447 리뷰 9.5/10 위치
  • 3,715 리뷰 5.1/10 객실
  • 7,530 리뷰 9.4/10 서비스
  • 286 리뷰 2.4/10 인터넷 가격
  • 1,652 리뷰 9.2/10 조식
  • 1,401 리뷰 9.4/10 음료
  • 1,394 리뷰 4.5/10 안락함
  • 1,332 리뷰 5.3/10 청결도

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.