Mercure Nottingham City Centre George Hotel 4성

고객 평점 (ALL 평가) 3.8/5 657 리뷰

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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

호텔설명

호텔 추가 정보

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

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호텔 위치

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

전화
팩스 +44 115 958 1335

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

1822

Stylish restaurant, serving beautifully prepared food.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  657 리뷰

TripAdvisor 평가  4.0/5  1,975 리뷰

Best place u could sleep in

트립어드바이저 평점 5.0/5

Rocco B 가족 - TripAdvisor 인증 리뷰

Our plane got cancelled and the next flight was Friday and the airline gave us a free stay in this hotel and the staff was great the manager was great the gym was great and the pool was great the food was great beds are good u will sleep well and it is amazing

Dear Rocco, Thank you for your review. I am so pleased to hear you had such an enjoyable stay with us and thank you for your kind words about the team. We sincerely hope we can welcome you back again in the future. Kindest regards Chris Butler General Manager

Mecure Nottingham

트립어드바이저 평점 3.0/5

Guide56342413060 TripAdvisor 인증 리뷰

Staff very good, gym good, breakfast decent, bed very comfortable, air con excellent , room decor nice but tired...needs a refresh ... peeling paint, multiple scuffed marks on walls, doors etc Very central location & very close to restaurants, but the area outside was dirty & full of addicts ( this is NOT the hotels fault).

Dear Guest, Thank you so much for taking the time to share your feedback following your recent stay at Mercure Nottingham City Centre. We’re delighted to hear you found our team welcoming, enjoyed the gym, and had a comfortable night’s rest. It’s also great to know that our breakfast and central location added to your overall experience. We truly appreciate your kind words about our staff and facilities, and also your constructive comments regarding the room condition. Your observations are incredibly valuable to us, and we’re actively working on plans to refresh and enhance each our rooms ahead of our exciting refurbishment plans later this year, to ensure they reflect the high standards we aim to provide. While we cannot control the surrounding area, we understand how it can impact your overall impression, and we’re grateful for your thoughtful acknowledgment that this is beyond the hotel’s control. We hope to have the pleasure of welcoming you back again in the future, and thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Needs a good clean and an upgrade

트립어드바이저 평점 3.0/5

oysterpearl22 Couples - TripAdvisor 인증 리뷰

Paid for a privilege room as advertised with a separate seating area. This consisted of a square type of sofa bed in the room which didn’t even face the TV, totally uncomfortable and precarious to even sit on. Although the room was a good size the bathroom was tiny. The whole room needs an update. Our room faced out the back of the hotel which did make it very quiet and as on the 5th floor was only a few rooms so no disturbance. The staff were very friendly, especially the breakfast staff. Breakfast was buffet style and was decent with a good selection. Regularly ‘topped up’ as needed. Sadly probably the worst sausages I’ve ever had. A good centrally based hotel for Nottingham but generally just felt a bit grubby.

Dear guest, Thank you for taking the time to share your feedback following your recent stay with us. We’re truly pleased to hear that you found our team, particularly the breakfast staff, to be friendly and welcoming, and that you enjoyed the peacefulness of your room’s location along with our central position in Nottingham. We also appreciate your comments regarding the breakfast selection, and we will certainly take your feedback on the sausages on board as we continue to refine our offering. We understand and appreciate your observations regarding the condition of the room and hotel facilities. We’re excited to share that we are about to embark on a multi-million-pound refurbishment project that will significantly upgrade and modernise our rooms, bathrooms, and public areas. This investment will ensure a much more comfortable and refreshed experience for our valued guests like yourself. We hope we’ll have the opportunity to welcome you back once the improvements are complete so you can experience the fantastic changes firsthand. Thank you once again for your valuable feedback. Kindest regards Chris Butler General Manager

418 - AVOID!!

트립어드바이저 평점 2.0/5

suryemist TripAdvisor 인증 리뷰

This trip was booked via a independent travel agent who i learned had used Expedia to make the booking. We needed a hotel that was close to the arena (Joe Bonamassa concert which was FANTASTIC) and this hotel, certainly fit the bill on that score. The staff were lovely and the hotel was close to the arena. I was suprised at how vibrant the nightlife was, with lots of individual bars cafes and restaurants. The bedding was clean and fresh - and it was white.They're the good bits. The bad bits. Room 418 is classed as a 'double room'. The double bed is pushed against the wall and if there are two people in the room, you have to move around one another to move. It would be possibly for two people to be in the bathroom at the same time. The blind was pulled down and when I looked out of the window, we overlooked the rear yards of surrounding businesses that were stacked with rubbish bags (thank goodness we were on the 4th floor!). The room was 'tatty',with marks on the walls and blinds and the carpet was threadbare in places. The bed was uncomfortable - too small and every time one of us moved we rolled towards or away from one another. There was an ironing board propped up between the bed and where the coat hangers were - there wasn't anywhere else it could have gone but it just added to teh oevrall unkempt look and feel of the room. There is no car parking at the hotel (we did know this in advance) but the car park closest costs £20.95 for 24 hours. Breakfast. the dining room is on the first floor and shares a space with a small bar. I think there were three members of staff (who were rushed off their feet). A buffet style breakfast was on offer and we both opted to have a cooked breakfast - the hot food was contained in Bain Maries. I decided against the sausages and mushrooms as the sections they were in, didn't appear to be hot enough because the food was sat in congealed oil/fat. I opted for bacon, hash browns, fried egg and beans - which were fine. We'd been offered hot drinks as we were sat down but we'd finished our meals and had to ask again (the staff were REALLY busy). The coffee arrived. Too hot and bitter/burned, so we left it. We paid almost £140 for the night and can't say that we felt it was good value for money - far from it! We wouldn't stay there again and wouldn't recommend it. The staff were apologetic at checkout - but the issues I've highlighted aren't their fault.

Dear guest, Thank you for taking the time to leave such a detailed review of your stay. We truly appreciate your feedback, both the positives and the areas where you feel we fell short. We’re pleased to hear that our team made a positive impression and that you found the location convenient for your concert at the arena, as well as enjoyed the vibrant atmosphere of the surrounding area. However, we’re genuinely sorry to hear that your room did not meet your expectations. We take your comments regarding the room layout and maintenance very seriously, and we apologize for any discomfort caused during your stay. We can see you chose to reserve our entry level room grade, a City Pad. These rooms are small, more ideal for one guest but can sleep 2. We have larger rooms here at Mercure Nottingham City Centre such as our Privilege rooms and Suites. Both of which I am confident would provide the additional space you require or desire I apologise should the view of the city have disappointed or offended you due to you being able to see rubbish from neighbouring businesses in the distance. Your observations about the breakfast experience and the overall value you felt you received are also important to us, and we will be reviewing these points with our team to see where we can make improvements. Thank you again for sharing your experience. Feedback like yours is invaluable in helping us to improve, and we hope we might have the opportunity to better serve you in the future. Kindest regards Chris Butler General Manager

Priviledge room, but without the privileges…

트립어드바이저 평점 1.0/5

Lee J Couples - TripAdvisor 인증 리뷰

Room 205 had no privileges as was advertised. No character, blocked shower drain and extractor fan not working. Staff hid behind hotel being 230 years old so couldn’t fix and room being renovated (so why advertise as priviledge?) avoid!!!

Dear Lee, Thank you for sharing your feedback with us. I’m very sorry to hear that your stay in one of our Privilege rooms did not meet your expectations. We completely understand your frustration, especially when the experience did not match what you believed had been advertised. Please accept our sincere apologies for the maintenance issues you encountered with the shower drain and extractor fan — these are not the standards we aim to uphold. While our hotel’s historic nature can present some challenges, it is never an excuse for facilities not being in proper working order. I understand how disappointing that must have been. Your comments are appreciated and we will use this feedback to make any and all necessary changes and improvements where necessary. We will also review how we present and maintain our Privilege rooms to ensure a better experience for all future guests. Thank you again for your honest review and for having chosen to stay with us on this occasion. We sincerely hope we can welcome you back in the future to experience us at our usual very best. Kindest regards Chris Butler General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,133 리뷰 9.1/10 위치
  • 1,588 리뷰 5.1/10 객실
  • 1,016 리뷰 8.8/10 서비스
  • 14 리뷰 5.8/10 인터넷 가격
  • 980 리뷰 4.2/10 안락함
  • 551 리뷰 3.9/10 청결도
  • 455 리뷰 4/10 편의 시설
  • 448 리뷰 7.8/10 조식

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