Pesan informasi

Hotel Novotel Manado Golf Resort & Convention Center bintang 4

Catatan tamu Avis 4.2/5 1.291 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

Bagaimana itu bekerja?
Accor Live Limitless

Gratis: Daftar sebagai anggota

Saat memesan di hotel ini:

  • Saya mendapat poin Status & Reward

  • Saya dapat menggunakan poin Reward

  • Saya mendapatkan manfaat dari keunggulan

  • Saya tidak dapat memanfaatkan harga khusus anggota

+ 27 Layanan

Keistimewaan hotel

  • WiFi gratis, meja, TV satelit layar datar

  • Santapan Jepang, bar tepi kolam renang

  • Padang golf 9 lubang, tenis, pusat kebugaran

  • Taman bermain anak luar-ruang, video game di lobi

  • Pilihan ruang serbaguna untuk acara Anda

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses bagi tamu disabilitas
  • Layanan untuk anak-anak
  • Memiliki penyejuk ruangan
  • SAM RATULANGILayanan berbayar
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • CHECK-OUT DIPERPANJANG HINGGA PUKUL 17.00Layanan berbayar
  • Cuci kering / Setrika
  • ATM
  • Portir
  • Concierge
Rekreasi dan aktivitas
  • Kolam renang
  • Pusat kebugaran
  • Pijat
  • Layanan untuk anak-anak
  • Golf
  • Lapangan Tenis
  • Aktivitas olahraga lainnyaLayanan berbayar
Katering
  • SarapanLayanan berbayar
  • 1 Restoran
  • 1 Bar
  • Layanan kamar
Layanan bisnis
  • 8 Ruang pertemuan
  • Pojok Web dengan Mac
  • Pusat bisnis
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Novotel Manado Golf Resort & Convention Center

A.A Maramis Kayuwatu
Kairagi II
North Sulawesi
95254 manado
indonesia

Tel: +62431818889

Faks: (+62)431/818899

Check-in dari 14h00

Check out sampai 12h00

  • Dengan pesawat

    SAM RATULANGI Pada 5km / 3,11 mil - Antar Jemput bayar

  • Dengan kapal

    BITUNG HARBOUR Pada 45km / 27,96 mil

GPS :1.5016, 124.89603

Akomodasi kami

Dengan desain kontemporer yang lapang dan dapat disesuaikan, kamar Novotel benar-benar tempat untuk menikmati hidup. Sempurna untuk semua kebutuhan Anda.

Kamar Superior Tempat Tidur King

  • Maks. jumlah orang: 4
  • Area: Dari 27 / 291 sq ft
  • Pemandangan: Pemandangan Golf, Pemandangan panorama *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel(...)

2 bed Sg Sup Kamar Superior dengan 2 bed single

  • Maks. jumlah orang: 4
  • Area: Dari 27 / 291 sq ft
  • Pemandangan: Pemandangan Golf, Pemandangan panorama *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel(...)

1 bed Kg Dlx Kamar Deluxe 1 bed king

  • Maks. jumlah orang: 4
  • Area: Dari 38 / 409 sq ft
  • Pemandangan: Pemandangan Golf, Pemandangan panorama *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel(...)
Kamar

Restoran dan bar kami

THE SQUARE

Jenis hidangan: Internasional

Konsep bersantap sepanjang hari yang terbaru dari Novotel, The Square menampilkan dapur pertunjukan interaktif dengan prasmanan hidangan Asia dan internasional, disajikan untuk sarapan, makan siang dan makan malam. Juga tersedia menu a la carte.

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

H2O

Foto non-kontrak

Setelah berendam di kolam renang, segarkan kembali diri Anda dengan aneka minuman dingin lezat, termasuk jus, bir, dan anggur. Salad dan camilan ringan juga tersedia di bar dengan pemandangan gunung ini.

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 8

  • Ukuran maksimal: 2.226

  • Kapasitas maksimal: 2500 orang

  • Kapasitas perjamuan maksimal: 1700 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Novotel Manado Golf Resort & Convention Center

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.2/5

1.291 ulasan

tripadvisor

Peringkat TripAdvisor 4.0/5

1.009 ulasan

2020 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2020

Excellent

Catatan Tripadvisor 4.0/5

Marganti Business - 30/03/2021 Ulasan TripAdvisor tersertifikasi

Need to upgrade the service attitude for all employees bcs this is an international chain's hotel. Mr Bilal Camsine, General Manager, very quick to respond and settle the issues immediately. Thank you Mr Chamsine. Appreciate for your warm Hospitality during our stay.

Dear Marganti, First and foremost thank you for choosing our hotel on your recent visit to Manado. We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again at Novotel Manado in the near future. Sincerely, Bilal Chamsine General Manager

Very Nice for Staycation

Catatan Tripadvisor 5.0/5

syillim 30/12/2020 Ulasan TripAdvisor tersertifikasi

Me and my family spend 2 nights here for staycation, in this pandemic time sometimes you need a place just to relax and change of ambience. And novhotel manado is the perfect palce to do so. And with the allsafe guarantee, me and my family feel very pleased.

Dear syillim, First and foremost, thank you for taking the time to share your stay experience and recommend our hotel. It is always a pleasure to know that you and your family has a pleasant stay and thank you for your support to follow the health protocols during your stay with us. Thank you again and we wish to see you again soon at Novotel Manado. Sincerely, Bilal Chamsine General Manager

Could have been a nicer stay

Catatan Tripadvisor 3.0/5

annkulthida Business - 06/05/2019 Ulasan TripAdvisor tersertifikasi

The hotel, although not that old, could have been kept in better condition. The room and bath towels were dirty. There was a fly in my room that never left during my 5 days stay. My top priority is that the room is clean but it wasn't.

Dear Ann K, First and foremost thank you for taking your valuable time to share your stay experience at Novotel Manado. We are sorry to learn that the stay was not meet with your expectations. Please rest assured that we are taking improvement action to provide better products to our guest Thank you again for your review and we hope to have other chance to welcome you again at Novotel Manado Golf resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Ants in the bed

Catatan Tripadvisor 2.0/5

PleistoceneFoundatio Couples - 05/12/2018 Ulasan TripAdvisor tersertifikasi

Nice place and I’ve stayed there twice in the past on my way scuba diving to Raja Ampat. Spent 2 hrs at 2 am killing about 50 ants on top and between the sheets. I think some kind of compensation might be in order! It certainly disrupted our sleeping arrangements.

Dear PleistoceneFoundatio, Thank you for taking your valuable time to share your stay experience. We are very sorry to learn that the stay was not meet with your expectation. I have checked this issues and rectified the problems with our pest control. I have sent you separate email as following up your review. Once again we do apologize for this matter, and we hope this will not impair your trust to our hotel and you will give us other chance to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Bad service, Bad attitude

Catatan Tripadvisor 3.0/5

825hartonol Couples - 25/07/2018 Ulasan TripAdvisor tersertifikasi

Front office can't distinguish ACCOR MEMBERS TIER. Poor coordination from : Reception - House Keeping - Guest Relation - Bar I was not feel 'WELCOME' like Novotel's motto 'FEEL WELCOME' and this was my first experience as ACCOR MEMBERS.

Dear Hartono L, We appreciate the time to share your stay experience with us. While we are thrilled that you chose to spend your vacation at Novotel Manado Golf Resort , we are disappointed to hear that your stay was less than perfect and we failed to lived the feel welcome for you. We have taken into consideration your valued feedback on areas that would need improvement and thank you for having shared them for us We hope you will allow us an oppurtunity to provide you with better experience at some points in the future Sincerely, Sabar Sitompul Executive Assistant Manager

People Makes the Trip

Catatan Tripadvisor 5.0/5

Lip Heng L Couples - 28/06/2018 Ulasan TripAdvisor tersertifikasi

When it comes to travel & tourism hospitality, I have always said, all things being equal, it's the people that makes the difference. Manado and Novotel Manado is no different. EAM Pak Sabar and his ultra-gracious hospitality team shines in every respect on our recent visit; and, I mean EVERY respect - total, complete, unreserved. How can such a trip not be satisfying, with everyone upholding and caring for you, 24/7. So, I would not hesitate to recommend this Novotel in Manado to anyone looking for a super-AccorPlus property and service attention. EAM Sabar Sitompul is there, with his GM Pak Jean Michel, for you.

Dear Lip Heng L, Thank you for choosing our hotel and recommend us on Tripadvisor We are glad to learn that you had a pleasant stay at our hotel. Your valuable feedback will boost the spirit of all our team to provide great services and products to our guests We look forward to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Magnificent homecoming

Catatan Tripadvisor 5.0/5

Rocky J Solo travel - 29/05/2018 Ulasan TripAdvisor tersertifikasi

I enjoyed stay this hotel, my homecoming was a magnificent one.thanks to merry,novan,riri,grace and vita for you all efforts make my stay unforgetable. Promise to stay again and hope to meet you all the talented people in this industry.

Dear RockyJanuary17, Thank you for staying with us and recommend us in Tripadvisor We glad to learn that you have a very excellent stay with us. It's great that you found the services was excellent especially from Merry, Novan, Riri and vita. We believe this will boost our spirit to provide excellent products and services to our guest We look forward to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Why ACCOR HOTELS AND NOVOTEL WORK LIKE THIS.

Catatan Tripadvisor 2.0/5

L-Pattanasedtakarn Business - 06/02/2018 Ulasan TripAdvisor tersertifikasi

How do you think? When you book with ACCOR HOTELS before 2 nights arrival ?my old member, And booked staying for 2 nights with extra King best. Yes, you should get the best room, best all facilities and services but infacts, I got very old room. The floors just repaired by lacqour as a picture. The door opened with many mosquito came. Oh my god, I arrived late too night and must go meeting on tomorrow, no time to changing any rooms. I could not understand why reservation and front desk did not understand in this point.If next I move to another room. I had to pack all thing to my luggage again. It should occur with ACCOR ans Novotel?​

Dear L-Pattanasedtakarn, Thank you for taking the time to share your feedback on your recent stay with us at Novotel Manado Golf Resort & Convention Center We regret to hear that the experience did not meet with your expectation Rest assured, we will address the issues that arose during your stay as to offer the better service and products possible to our future guest, of which we hope you will be one Sincerely Sabar Sitompul Executive Assistant Manager

Nice hotel to relax

Catatan Tripadvisor 4.0/5

Frank B Solo travel - 22/12/2017 Ulasan TripAdvisor tersertifikasi

This hotel is a good place to relax a few says. The swimming pool is a plus and the hotel has a golf court. In the weekends there is some entertainment. Rooms are Nice though cleaning could improve. They have a good selection of food, but it's a bit pricy. Expect European prices for food & drinks. Within walking distance you can find shopping malls.

Dear Mr. Frank B, We would like to thank you very much for taking your time to write us your experience during your stay at the Novotel Manado Golf Resort & Convention Center. It is with delightful and pleasure to have you with us and may able to serve you with our local hospitality service, other hotel facilities and green hotel surrounding, I will share your great comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again have shared your experience , and we are very pleased to welcome you back in the near future. Hospitably yours, Rudiono Assistant Front Office Manager

Week Long Stay In Manado

Catatan Tripadvisor 4.0/5

785kellm Family - 30/11/2017 Ulasan TripAdvisor tersertifikasi

Probably my 20th stay in Manado, with most of the stays in Novotel. Overall this Novotel is still the best option for staying in Manado compared to other hotels. Still excellent service, super friendly and helpful staff, comfortable rooms and facilities. An increasing number of restaurant, café, movie and shopping centre options in this part of town meaning no need to have to endure the traffic to the downtown boulevard area. Only downside is the breakfast quality is slipping a little.

Dear Mr Monro Kell, We would like to thank you very much for taking your time to write us your experience during your stay at the Novotel Manado Golf Resort & Convention Center. It is with delightful and pleasure to have you with us and may able to serve you with our local hospitality service, other hotel facilities and green hotel surrounding, I will share your great comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again have shared your experience , and we are very pleased to welcome you back in the near future. Hospitably yours, Rudiono Assistant Front Office Manager

Dirtiest Accor Hotel Ever

Catatan Tripadvisor 2.0/5

paulsC421LN Family - 27/10/2017 Ulasan TripAdvisor tersertifikasi

Never stayed at an Accor Hotel which had such dirty rooms and disgusting bathrooms. The curtains were falling down, the windows were dirty the general impression was one of decay. Even the A/C was faulty with only 2 settings: on and off

Dear Valuable Guest, Thank you for taking the time to write us about your experience at the Novotel Manado Golf Resort & Convention Center. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; However your feedback is very valuable to us we have noted your constructive comment regarding hotel maintenance and hotel services also have addressed to departement concern, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you have shared your concern and it is our hope that you will give us the opportunity to serve you better. Hospitably Yours, Rudiono Assistant Front Office Manager

great price and a nice hotel

Catatan Tripadvisor 4.0/5

scubamikeb Solo travel - 22/10/2017 Ulasan TripAdvisor tersertifikasi

The service is excellent. The rooms are well equipped and comfortable. The price was excellent. The food was good and well priced. One of the food items had to go back and there was no problem with that and in fact they gave me free fruit for their having over cooked the item.

Dear Valuable Guest, We would like to thank you very much for taking your time to write us your experience during your stay at the Novotel Manado Golf Resort & Convention Center. It is with delightful and pleasure to have you with us and may able to serve you with our local hospitality service, other hotel facilities and green hotel surrounding, I will share your great comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again have shared your experience , and we are very pleased to welcome you back in the near future. Hospitably yours, Irham Tanry Latanro Executive Assistant Manager

Could do better

Catatan Tripadvisor 3.0/5

mitchfrance Couples - 04/09/2017 Ulasan TripAdvisor tersertifikasi

The Novotel is practical as it's near the airport...so great for late arrivals and early departures. But that's about it...the hotel is tired...and really needs to be refurbished...Moreover very loud music at 8am in the outside restaurant area ( I actually asked someone to lower the sound)...as I couldn't hear my partner who was sitting opposite...On the upside...Great room service late in the evening...Downside....not a good representation of the quality and welcome I have come to expect from the Accor Group.

Dear mitchfrance, Thank you for taking the time to write us your review about your experience at the Novotel Manado Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. we strive to provide a superior service experience for every customers however your positive feedback is very valuable for us. we have noted your constructive comment especially regarding the refurbishment as we are on progress on it, We appreciate you have shared your concerns, and we are pleased to welcome you back for your next visit Best Regards, Management

Very nice hotel with friendly staff

Catatan Tripadvisor 4.0/5

Kristof v Family - 24/05/2017 Ulasan TripAdvisor tersertifikasi

Very nice and clean hotel with a superb service. All staff was very helpfull, Excellent breakfast with a great choice. Very close to the airport and with a taxi you are in short time in the city. A special thank to Elvi and Elizabeth to make the hotel as a second home.

Dear Valued Guest, Thank you for your time to write a review for Novotel Manado. We are delighted to hear that our services meet your expectation. We will deliver your very nice comment to our staff. And for sure, all the team really appreciate this review and will be very happy to welcoming you again in the near future. Best regards, Christy Kaunang GM Secretary

room service

Catatan Tripadvisor 3.0/5

Jane A Couples - 03/01/2017 Ulasan TripAdvisor tersertifikasi

After a flight and slow check in we asked for some ice to the room. I asked again two more times and finally after one hour the ice arrived at midnight. we were ready for bed and an early rise so it was a waste of time

Dear Jane A, Thank you very much for taking a time to write a review on us. Please do accept our apologize for your experience with the room service during your stay here. We have delivered this matter to the department concern. We will keep improving our services to ensure our guest satisfaction. We will be very happy should you could come and stay with us again, and we'll make sure to give you our best services. Warmest regards, Christy Kaunang GM Secretary

I don't understand why Novotel ruins its brand with such a bad hotel

Catatan Tripadvisor 2.0/5

gregors76 Business - 05/12/2016 Ulasan TripAdvisor tersertifikasi

Stayed at this hotel the second time (first time beginning of 2015). It was bad back then and it still is quite bad now. Not sure why Accor allows this hotel to be part of the group. Only stayed there the second time because many other hotels were booked out and it's close to the airport. Rooms not cleaned properly, mould wide spread, facilities (pool, gym etc.) in poor state, service bad (even for Manado terms), breakfast poor, rooms have very thin walls and it's very noisy often also in the middle of the night

Dear Mr. Gregors, Greetings from the Novotel Manado Golf Resort and Convention Center. we thank you very much for taking the time to write us your constructive comments during your stay with us. It is with dismay to learn from your comments that our staff was not really pay attention to details in cleaning your room, The incident which you have highlighted, are most definitely not our usual standards, But rest assured these are most definitely isolated and are not a true reflection of our usually high standards. At Novotel Manado,we do strive to ensure that we meet our guest’s expectations in all areas. However, this is not possible without your constructive feedback, which will assist us in creating total satisfaction for all our guests. Once again, thank you very much for your constructive comments. We hope that these experiences have not marred your view of Novotel Manado and hopefully; we can welcome you back to serve you better in the very near future. Hospitably yours, Irham Tanry Latanro Executive Assistant Manager

Excellent stay at Manado Novotel

Catatan Tripadvisor 4.0/5

785kellm Family - 19/03/2016 Ulasan TripAdvisor tersertifikasi

This was probably my 15th stay at the Novotel in Manado. Can always expect the same high level of service and staff always friendly and willing to help. The condition of the facility remains well maintained. It's good to see that the wifi coverage in the rooms have improved.

Dear Valued Guest, Thank you for your time to write us a review We really appreciate your Trust on us and we are so glad the we have been able to provide you the service you always deserve. And Yes, we have improved our Wifi quality to make sure everything is excellent for our guests' experience. We hope to have an opportunity to welcome you again, exhibiting the quality and service for which Novotel is noted. Warmest Regards, Sharon Sumanti. Executive Secretary

Great big comfortable rooms

Catatan Tripadvisor 4.0/5

Matthew A Business - 22/11/2015 Ulasan TripAdvisor tersertifikasi

Stayed 2 nights for business purposes. Unfortunately did not play golf. Rooms were comfortable and the air-con worked well albeit I turned it off as it had a similar hum to an idling tractor. Lovely big bathroom with a large shower and free-standing bath.

Dear Matthew, Thank you for your kind review, very glad to know that you enjoyed your stay, guest satisfaction is our best reward. Again, thank you very much. All of the team is waiting for your next visit, hopefully next time you will be able to play golf in our nice golf course. All the best and hope to see you again soon. Warmest Regards, Sharon Sumanti.

one of the best in Manado

Catatan Tripadvisor 5.0/5

JERRY Y Business - 27/10/2015 Ulasan TripAdvisor tersertifikasi

The hotel is 10mins away from the airport and 30 mins away from town.Clean room.Very good service and not to forget that the restaurant served good local cuisine.There is a driving range in the hotel and most importantly-Value for money!IThere is a small shopping mall with a cinema within 10 mins walking distance (Lippo Plaza)ts gotta be Novotel~

Dear Jerry, Thank you so much for the 5 stars rating on your review! It is really great to hear that you loved the hotel and found our room was nicely appointed and our staff was able assist you with a good service. We are also very pleased you enjoyed the food especially the local one – we invest a significant amount of time into sourcing and maintaining the quality and value of this part of our service from our local suppliers. We look forward to welcoming you back to the Novotel Manado on your next trip to Manado. Best Regards, Sharon Sumanti.

Excellent!!!!

Catatan Tripadvisor 5.0/5

Lu_Giu_2014 Family - 25/08/2015 Ulasan TripAdvisor tersertifikasi

The hotel is nice and also the surrounding area. It is on the middle way from/to the airport and the city on a beautiful hill with a golf course. The overall service was excellent! All the employes were effective and very friendly.....many thanks to everybody!!! Congratulations, Lu & Giu

Dear Lu & Giu, Many thanks for your kind review following your stay at Novotel Manado. We are happy to learn that you had a pleasant and relaxing stay. Hope to have you back soon to Novotel Manado. Thanks for the love, Debby Gerung

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