When it comes to travel & tourism hospitality, I have always said, all things being equal, it's the people that makes the difference. Manado and Novotel Manado is no different. EAM Pak Sabar and his ultra-gracious hospitality team shines in every respect on our recent visit; and, I mean EVERY respect - total, complete, unreserved. How can such a trip not be satisfying, with everyone upholding and caring for you, 24/7. So, I would not hesitate to recommend this Novotel in Manado to anyone looking for a super-AccorPlus property and service attention. EAM Sabar Sitompul is there, with his GM Pak Jean Michel, for you.

I enjoyed stay this hotel, my homecoming was a magnificent one.thanks to merry,novan,riri,grace and vita for you all efforts make my stay unforgetable. Promise to stay again and hope to meet you all the talented people in this industry.

How do you think? When you book with ACCOR HOTELS before 2 nights arrival ?my old member, And booked staying for 2 nights with extra King best. Yes, you should get the best room, best all facilities and services but infacts, I got very old room. The floors just repaired by lacqour as a picture. The door opened with many mosquito came. Oh my god, I arrived late too night and must go meeting on tomorrow, no time to changing any rooms. I could not understand why reservation and front desk did not understand in this point.If next I move to another room. I had to pack all thing to my luggage again. It should occur with ACCOR ans Novotel?​

This hotel is a good place to relax a few says. The swimming pool is a plus and the hotel has a golf court. In the weekends there is some entertainment. Rooms are Nice though cleaning could improve. They have a good selection of food, but it's a bit pricy. Expect European prices for food & drinks. Within walking distance you can find shopping malls.

Probably my 20th stay in Manado, with most of the stays in Novotel. Overall this Novotel is still the best option for staying in Manado compared to other hotels. Still excellent service, super friendly and helpful staff, comfortable rooms and facilities. An increasing number of restaurant, café, movie and shopping centre options in this part of town meaning no need to have to endure the traffic to the downtown boulevard area. Only downside is the breakfast quality is slipping a little.

Never stayed at an Accor Hotel which had such dirty rooms and disgusting bathrooms. The curtains were falling down, the windows were dirty the general impression was one of decay. Even the A/C was faulty with only 2 settings: on and off

The service is excellent. The rooms are well equipped and comfortable. The price was excellent. The food was good and well priced. One of the food items had to go back and there was no problem with that and in fact they gave me free fruit for their having over cooked the item.

The Novotel is practical as it's near the airport...so great for late arrivals and early departures. But that's about it...the hotel is tired...and really needs to be refurbished...Moreover very loud music at 8am in the outside restaurant area ( I actually asked someone to lower the sound)...as I couldn't hear my partner who was sitting opposite...On the upside...Great room service late in the evening...Downside....not a good representation of the quality and welcome I have come to expect from the Accor Group.

Very nice and clean hotel with a superb service. All staff was very helpfull, Excellent breakfast with a great choice. Very close to the airport and with a taxi you are in short time in the city. A special thank to Elvi and Elizabeth to make the hotel as a second home.

After a flight and slow check in we asked for some ice to the room. I asked again two more times and finally after one hour the ice arrived at midnight. we were ready for bed and an early rise so it was a waste of time

Stayed at this hotel the second time (first time beginning of 2015). It was bad back then and it still is quite bad now. Not sure why Accor allows this hotel to be part of the group. Only stayed there the second time because many other hotels were booked out and it's close to the airport. Rooms not cleaned properly, mould wide spread, facilities (pool, gym etc.) in poor state, service bad (even for Manado terms), breakfast poor, rooms have very thin walls and it's very noisy often also in the middle of the night

This was probably my 15th stay at the Novotel in Manado. Can always expect the same high level of service and staff always friendly and willing to help. The condition of the facility remains well maintained. It's good to see that the wifi coverage in the rooms have improved.

Stayed 2 nights for business purposes. Unfortunately did not play golf. Rooms were comfortable and the air-con worked well albeit I turned it off as it had a similar hum to an idling tractor. Lovely big bathroom with a large shower and free-standing bath.

The hotel is 10mins away from the airport and 30 mins away from town.Clean room.Very good service and not to forget that the restaurant served good local cuisine.There is a driving range in the hotel and most importantly-Value for money!IThere is a small shopping mall with a cinema within 10 mins walking distance (Lippo Plaza)ts gotta be Novotel~

The hotel is nice and also the surrounding area. It is on the middle way from/to the airport and the city on a beautiful hill with a golf course. The overall service was excellent! All the employes were effective and very friendly.....many thanks to everybody!!! Congratulations, Lu & Giu