宜必思圣路易斯酒店

客户意见评级 (ALL 评级) 3.6/5 1,164 评论

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Av. Dos Holandeses 10 QD 11, Lot.São Marcos, Renaissance Garden, 65075 650 圣路易斯, 巴西

描述

酒店其他优惠

  • 11 岁及以下儿童免费

  • 每周三在酒店酒吧享受欢乐时光

  • 距 Ponta de Espera 航站楼 26 分钟车程

  • 距圣路易斯公交车站 30 分钟车程

  • 距马雷夏尔库尼亚马查多国际机场 31 分钟车程

我们的客房

酒店位置

宜必思圣路易斯酒店

Av. Dos Holandeses 10 QD 11, Lot.São Marcos, Renaissance Garden
65075 650 圣路易斯
巴西

GPS:-2.49243, -44.28528

电话
传真 +55 98 3311-4070

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Restaurante ibis Kitchen Grill

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.6/5  1,164 评论

TripAdvisor 评级  4.0/5  1,181 评论

Nothing extraordinary

Tripadvisor 评级 3.0/5

Frederico C 家庭住宿 - 经 TripAdvisor 认证的评论

It is quite strange the no hand-towel policy adopted by this hotel. Typical Ibis room, not very spacious with a small bathroom. Location is OK, even though quite far from the São Luis historical center.

excellent

Tripadvisor 评级 5.0/5

B2292DLthomasw 商务住宿 - 经 TripAdvisor 认证的评论

Reservation on record, quick check-in, useful information available, arranged taxi, food available 24 hours, internet efficient and free, clean facilities, my only negatives were very small and single soap available and no blanket in my room.

Ibis

Tripadvisor 评级 4.0/5

tatianasantosm Couples - 经 TripAdvisor 认证的评论

Satisfaction for sleeping and room cleaned. Staff of service is very good. I recomend this hotel for my friends. I indend to return, because I stayed just one day in hotel. The bad can be better. I liked.

Dear tatianasantosm, We very much appreciate your comments regarding your stay at the ibis Sao Luis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Reis Neto General Manager

Overall a positive experience

Tripadvisor 评级 4.0/5

Alexinmelbourne Couples - 经 TripAdvisor 认证的评论

I've stayed at 13 different Ibis in Brazil (17 if you include Ibis Styles). I would say that this Ibis is above average and overall the stay was very positive. What I liked: good air-conditioning, reliable internet, sound-proof windows, fantastic staff, basic but comfortable rooms, the room contained a small fridge, and the hotel is still using older bedding which is much higher quality than what Accor Brazil have been recently introducing across their brands. What I didn't like: no water available other than bottled water (several Ibis are providing water in their lobbies which is convenient and practical). WIFI cut off immediately upon check out which was annoying given I was organising transport from the hotel. The online check-in experience was atrocious - and this has been my experience across most of the 30+ Brazilian Accor hotels I’ve stayed at. I checked in online prior to arrival yet paperwork, key, and Le Club loyalty welcome drink voucher were not ready on arrival. There was also a problem with the Le Club loyalty points being credited incorrectly (a problem that is far too common). This resulted in a bonus point offer failing to trigger and I’m still chasing this up with Le Club 2 months later. I also had a problem with the invoicing. I stayed for 5 nights in total. Two of the nights were booked under my partner’s name and three of the nights were booked under my name. We were provided separate invoices for the different bookings but these were both invoiced under my partner’s name. My three nights were booked under my name, and paid for with my credit card and therefore I asked for the invoice to be in my name. The clerk refused and said the invoice had been finalised and couldn’t be changed. I don’t know how the law works in Brazil, but in many countries it would be illegal to refuse to provide a correct invoice. The invoice wasn’t a big deal, but I find these administrative mistakes and limitations frustrating, unprofessional and far too common. Incidentally, the hotel has a tour agent stationed in the lobby. The tour company is called In Novar Turismo. Spontaneously we booked on an overnight tour of Lençóis Maranhenses which ended up being a very positive experience. Overall the Ibis Sao Luis is recommended.

Dear Alexinmelbourne, Thank you for taking the time to tell us about your experience at the ibis Sao Luis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Reis Neto General Manager

SAD END

Tripadvisor 评级 3.0/5

rizzojf 商务住宿 - 经 TripAdvisor 认证的评论

All right but not received the invoice to date, I need to present the vouchers to the financial company reimburse me. This is common in all Ibis network. Thanks for the research, but this is the fifth time fill and nothing happens. Surely this will be my last complaint !!!

Dear rizzojf, Thank you for taking the time to tell us about your experience at the ibis Sao Luis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please, email your profile information to h7200-gm@accor.com.br and then we can provide your invoice. Tell us about the reservation date. Best wishes, Fabio Neto General Manager

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其他网络用户评价我们的酒店

  • 162 评论 9.5/10 位置
  • 673 评论 2.3/10 房间
  • 495 评论 6.9/10 服务
  • 66 评论 3.4/10 上网
  • 355 评论 1.4/10 清洁度
  • 281 评论 6.7/10 早餐
  • 250 评论 1.8/10 舒适度
  • 92 评论 2.9/10 性价比

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。