Novotel Kolkata - Hotel & Residences bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.812 ulasan

Jaminan Harga
Terbaik
Novotel Kolkata - Hotel & Residences - Image 1
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Novotel Kolkata - Hotel & Residences - Image 4
Action Area 1C, New Town Rajarhat, CF Block Action Area 1, 700156 KOLKATA, India

Deskripsi

Keistimewaan hotel

  • 293 Rooms & Suites, & 47 Pet Friendly Residence Apartments, with 3 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa

Akomodasi kami

Lokasi hotel

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat, CF Block Action Area 1
700156 KOLKATA
India

GPS:22.579605, 88.461421

Telepon
Fax +91 33 4032 3334

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.812 ulasan

Peringkat TripAdvisor  4.6/5  3.268 ulasan

Sertifikat keunggulan 2025

Great vibes

Catatan Tripadvisor 5.0/5

Sandra M Ulasan TripAdvisor tersertifikasi

I would highly recommend the Novotel Kolkata. The room was great, clean and quiet, loved the etched glass wall between the main room and bathroom. All staff were approachable and helpful, in reception, concierge, hospitality and drivers. Breakfast buffet was fabulous. This would be my hotel of choice in Kolkata

Would never set foot in this property again

Catatan Tripadvisor 1.0/5

onlyheatiswarmblood Ulasan TripAdvisor tersertifikasi

Went there with extremely high hopes to celebrate my birthday. I want to preface this review by stating that I hope this will be taken as constructive criticism and not dismissed entirely after a cookie-cutter response is posted online. Regrettably, Novotel Kolkata doesn't meet the bare-minimum standards of a 5-star hotel by any stretch of the imagination. You notice it right off the bat: no one helped us carry our luggage at the entrance and the reception was so overcrowded due to a wedding ceremony that guests were being ignored. After some waiting, check-in was smooth enough, but the receptionist failed to tell me that in the absence of keeping a holdover amount, every service needs to paid for immediately after availing it. Now, I've never encountered such archaic rules in any other 5-star property, but sure, I would've respected it if I was informed in advance. So when someone came to our room 20 minutes after I received in-room dining to demand an immediate payment, I felt taken aback. After pointing this unprofessionalism out, I was sent a birthday cake to assuage my feelings. While I appreciate the gesture, I was promised a complimentary cake on email prior to my arrival, but was only given one after I called them out on their behavior. I wish I had anything positive to say about the room. The one bedroom apartment we stayed in was dirty and shabby. Basic amenities were missing, and a lot of things listed on their online room description, such as bathrobes or espresso machine, were missing. It genuinely didn't justify the price point, as the toiletries provided were also sub-par. Next, the pool and the spa were off limits because of a private wedding ceremony. How they can deprive guests of the hotel's only selling points to cater to private parties is beyond me. Ghoulish behavior. Food at The Square for buffet dinner was bland and devoid of taste. The wait staff were polite and courteous enough, but the food in itself was a huge disappointment. If you're tired reading this, imagine how tired I am writing this. I just wanted to have a fun birthday with my parents. Suffice to say, I didn't. Breakfast buffet was decent, and wait staff, once again, were polite and proactive. But room service staff, along with general hotel staff don't even bother smiling at you and act like they're doing you a favor. Absolutely shameful. This shouldn't have happened, because there is zero justification for the disappointing experience I had. I expect some amount of empathetic hospitality when I'm spending hard-earned money on a birthday trip at a 5-star property. This wasn't worth it. I'm never staying at a Novotel property again.

Excellent Staff

Catatan Tripadvisor 5.0/5

ahrutheiir Ulasan TripAdvisor tersertifikasi

The staff, Koushik, Chinmoy and Debjit from housekeeping department were very kind and were very helpful at such short notice.

Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you so much for your wonderful feedback! We’re delighted to hear that Koushik, Chinmoy, and Debjit from our Housekeeping team were able to assist you promptly and kindly. Your appreciation means a lot, and we’re proud to have such dedicated team members who strive to make every guest’s stay comfortable. We look forward to welcoming you back again soon! Warm Regards Rajneesh Kumar General Manager

Great Experience especially the concierge

Catatan Tripadvisor 5.0/5

Escape65282440378 Ulasan TripAdvisor tersertifikasi

I had an amazing experience staying at Novotel Hotel Kolkata. The atmosphere of the hotel is excellent—warm, comfortable, and very welcoming. The staff are incredibly helpful and always ready to assist with a smile. I would especially like to highlight Dilip from the concierge team, who went far above and beyond anything I expected. He helped me with a special favour that I honestly thought was impossible. Not only did he make it happen, but he even did it during his resting period—this shows his level of dedication, kindness, and professionalism. Dilip is truly the best at concierge service. His cooperation and willingness to help made a huge difference in my stay and left a lasting positive impression. Novotel is lucky to have someone like him on their team. Overall, a fantastic hotel with an amazing staff and a wonderful atmosphere. Highly recommended—especially thanks to Dilip! 🙌

Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you so much for taking the time to share such a heartwarming review! We’re delighted to know that your stay at Novotel Kolkata was warm, comfortable, and memorable. It’s truly wonderful to hear that our team made you feel welcomed throughout. A special thank you for appreciating Dilip from our concierge team. Your kind words about his dedication and willingness to go the extra mile—even during his resting hours—mean a lot. He is indeed an exceptional team member, and your acknowledgment will surely make his day. We are incredibly proud to have him as part of our Novotel family. Your recommendation and appreciation inspire us to keep delivering exceptional experiences. We look forward to welcoming you back for another fantastic stay. Warm Regards Rajneesh Kumar General Manager

Good stay

Catatan Tripadvisor 5.0/5

Nomad24036222448 Ulasan TripAdvisor tersertifikasi

Excellent stay at Novotel kolkata, room,food everything is good need to mention priyanka at front desk is very helpful

Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for sharing your wonderful feedback! We’re delighted to hear that you had an excellent stay at Novotel Kolkata and enjoyed the room, food, and overall experience. Your kind words for Priyanka at the front desk are truly appreciated — she will be very happy to know that her helpfulness made your stay even better. Thank you once again for choosing to stay with us. We look forward to welcoming you back soon! Warm Regards Rajneesh Kumar General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 619 ulasan 9.4/10 Lokasi
  • 2.109 ulasan 8.8/10 Kamar
  • 5.608 ulasan 9.2/10 Pelayanan
  • 32 ulasan 7.9/10 Internet
  • 894 ulasan 8.7/10 Kebersihan
  • 707 ulasan 8.8/10 Sarapan
  • 407 ulasan 7/10 Kenyamanan
  • 184 ulasan 9.1/10 Kolam

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.