ibis Lagos Airport 3 звезды

Dear Mr Kuldeep, Thank you for sharing your feedback regarding your recent stay at Ibis Lagos Airport Hotel. We are truly sorry to hear about the disappointing experience you had with us. Your comments about the service, food quality, room condition and overall hospitality are deeply concerning and certainly not reflective of the standards we strive to uphold as an Ibis brand. Please accept our sincere apologies for the inconvenience and discomfort you encountered. We take your feedback very seriously and it has been shared with our Management team for immediate review and corrective action. We understand how frustrating this must have been and we genuinely regret that we did not meet your expectations. We would appreciate the opportunity to make things right and restore your confidence in us on your next visit. Thank you once again for bringing these issues to our attention. Warm regards, Ibis Lagos Airport Management.

Dear Mr Lucky, Thank you for sharing your feedback following your stay with us at Ibis Lagos Airport. We are pleased to know you appreciated our location, the compound, and the friendliness of our reception team. At the same time, we sincerely apologize for the poor condition you encountered in the room and corridors, as well as the cleanliness issues in the bathroom. This is far below our expected standards, and we take your comments very seriously. Please be assured that your feedback has been shared with our housekeeping and maintenance teams for urgent corrective action. We truly value your observations as they help us improve, and we are committed to ensuring a much more comfortable and pleasant experience for you on your next visit. Warm regards, Ibis Lagos Airport Management

Dear Mr OLufemi, Thank you for your review of our Hotel! We appreciate your feedback. We hope to have the pleasure of welcoming you back to ibis Lagos Airport in the future. Please don't hesitate to reach out if you have any questions or need assistance with your next stay. Yours Sincerely, Ibis Lagos Airport Management

Dear Mr. Harry, Thank you so much for sharing your fantastic experience! We’re delighted to hear that your stay was absolutely enjoyable and that our staff made a positive impact on your visit. We’ll be sure to pass along your kind words to Ms. Mary for going the extra mile and to GM Mimi for being responsive and attentive to your needs. It’s feedback like yours that motivates us to continue providing exceptional service. We look forward to welcoming you back on your next visit! Yours sincerely, Ibis Lagos Management

Dear Mr Alex, Thank you for staying at Ibis Lagos Airport Hotel and for sharing your thoughts with us. We appreciate your honest feedback as it helps us enhance our guest experience. We’re sorry to hear that certain aspects of your stay did not meet your expectations. While we strive to maintain a welcoming and comfortable environment we understand that improvements may be needed and we are continuously working on upgrades. Regarding our food selection, our aim is to offer a variety of dishes that cater to both local and international tastes. However, we appreciate your input and will share your comments with our culinary team to explore ways to provide a more diverse menu. We value your feedback and hope to have the opportunity to welcome you again for a more enjoyable stay. Please don’t hesitate to reach out if there’s anything we can do to make your next visit better. Best regards, Ibis Lagos Airport Management.