Mercure Camboriu Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,728 件のレビュー

Mercure Camboriu Hotel - Image 1
Mercure Camboriu Hotel - Image 2
Mercure Camboriu Hotel - Image 3
Mercure Camboriu Hotel - Image 4

説明

ホテルのその他の情報

  • No charge for children aged 8 or under staying with their parents

  • Modern event room for up to 400 people

  • Hotel in Balneario Camboriu w/ heated pool, gym, sauna and Live Spa Beauty

  • Beachfront hotel on the city's main avenue

  • 40-minute drive to Navegantes International Airport

当ホテルの客室

このホテルを予約

ホテル所在地

Mercure Camboriu Hotel

Av Atlantica 2010
88330012 BALNEARIO CAMBORIU
Brazil

GPS:-26.98726, -48.63257

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,728 件のレビュー

トリップアドバイザーの評価  4.2/5  2,524 件のレビュー

Awful place to stay

トリップアドバイザーの評価 1.0/5

TomP333 Couples - トリップアドバイザー認証口コミ

Hotel was adequate but service and responsiveness needs improvement.

トリップアドバイザーの評価 2.0/5

Cheryl K トリップアドバイザー認証口コミ

Good location but poor service and cleanliness

トリップアドバイザーの評価 2.0/5

chrisandlorenah Couples - トリップアドバイザー認証口コミ

Thank you for taking the time to share your detailed feedback about your recent stay with us. We sincerely apologize for the challenges you encountered, and we appreciate your candid remarks as they help us identify areas for improvement. Firstly, we deeply regret the inconvenience caused during check-in regarding the credit card situation. We understand the frustration and confusion it may have caused, and we will review our procedures to ensure a smoother process in the future. Your feedback about the staff's attitude and refusal to facilitate a conversation with the manager is concerning, and we will address this matter with urgency. Regarding the cleanliness issues in the common areas, particularly the gym and hot tub, we apologize for the lapse in our housekeeping standards. Rest assured, we will investigate the matter thoroughly and take corrective actions to ensure a cleaner and more pleasant environment for our guests. The lapses in service, including the failure to book the car and the unhelpful response about restaurant reservations, do not align with our service standards, and we appreciate you bringing this to our attention. We will reevaluate our staff training and communication protocols to prevent similar incidents in the future. Your pictures and descriptions of the cleanliness issues are valuable, and we will use them to address the concerns raised promptly. We take your comments seriously, and we assure you that necessary steps will be taken to rectify these shortcomings. We understand that your experience fell short of your expectations, and for that, we sincerely apologize. Please be assured that your feedback is instrumental in our commitment to providing an improved experience for future guests. We genuinely value your patronage and hope you will give us another opportunity to regain your trust on your future visits. Kind regards, Anatália Bernardi - General Manager

Beachside at Mecure Balneário Camboriú

トリップアドバイザーの評価 3.0/5

MCTMASE Solo travel - トリップアドバイザー認証口コミ

Great Location

トリップアドバイザーの評価 3.0/5

alejandroz292 トリップアドバイザー認証口コミ

Mr Alejandro Thank you for your feedback regarding our hotel. We're glad to hear that you found our location central and perfect, right in front of the beach. We also appreciate your positive comments about our staff. Your suggestion about refurbishing is noted, and we continually strive to improve our facilities based on guest feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience. If you have any specific suggestions for improvement, please feel free to share them with us. Your input is valuable to us. Thanks Anatalia Bernardi - General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 848 件のレビュー 9.5/10 ロケーション
  • 1,096 件のレビュー 5.6/10 客室
  • 1,156 件のレビュー 7.4/10 サービス
  • 58 件のレビュー 4.1/10 インターネット
  • 772 件のレビュー 8.1/10 朝食
  • 510 件のレビュー 4/10 快適さ
  • 486 件のレビュー 5.6/10 清潔さ
  • 205 件のレビュー 3.1/10 お値打ち度

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