ホテル上海佘山オリエンタル - ハンドリトゥンコレクション 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 68 件のレビュー

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3388 Sichen Road, Sijing Town, Songjiang District, 201601 上海, 中国

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ホテルのその他の情報

  • 1,200名様まで対応可能な明るい施設

  • オフィスから遠く離れていても仕事は万全です

  • 心安らぐ時間を自分へのご褒美に

当ホテルの客室

ホテル所在地

ホテル上海佘山オリエンタル - ハンドリトゥンコレクション

3388 Sichen Road, Sijing Town, Songjiang District
201601 上海
中国

GPS:31.114018, 121.224421

電話番号
ファックス +86 21 3761 1999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  68 件のレビュー

トリップアドバイザーの評価  4.5/5  979 件のレビュー

VERY disappointing !

トリップアドバイザーの評価 2.0/5

georgehu ファミリー - トリップアドバイザー認証口コミ

Pretty disappointed. We used to come here pretty often for staycations in Shanghai. For this week, we booked a Club Millesime room, at a significant cost. But they have really changed the benefits. First, there is no more Club Millesime Lounge. For afternoon tea, they bring a (small) tray to your room. For the happy hour (which used to be a full-on meal with free-flow soft drinks, wine, and liquor selection) is now an VERY basic snack bar with only two type of juice. And since there is no Club Millesime Lounge, it’s just located randomly in the lobby bar. Breakfast was super sad. Again, no Club Lounge. But also no omelette bar, and the vast majority of the items are fried or deep-fried. Pastries, which I’m sure are just ordered from a vendor, tasted really bad. Coffee was really bad too with no plant-based milk options. When we checked in, the staff member was I knowledgeable about Club benefits, The only thing maybe worth coming here for is the beach pool. But we were very sad with this experience because it was so nice before with great food. I’m sad to say it as an Accor All member, but DON’T stay here. There are so many better options for the money.

Dear Guest, Thank you for taking the time to tell us about your experience at the Shanghai Sheshan Handwritten Collection Oriental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

would be nice if not very serious food poisoning

トリップアドバイザーの評価 1.0/5

ma_gorzatam983 ファミリー - トリップアドバイザー認証口コミ

I was I sofitel for five days with my family. we enjoyed the time but everything was ruined after last evening meal at members lounge! after this meal I've spend last night having diarrhea and have been vomiting. it's fifth day and I am still sick so it wasn't just regular stomach flu. there was something wrong with food for sure! I am very disappointed because I trusted the sofitel brand and was eating at hotel without a fear about food being such a bad quality, having toxins inside!

Dear guest: Thank you very much for staying at Sofitel Shanghai Sheshan Oriental Hotel. We have read your feedback carefully, and we apologize for your unsatisfactory staying experience this time. Please believe that ensuring food safety is the bottom line of our service. If you have any matters that need our assistance, or further comments and suggestions, you are welcome to contact us by phone or email at any time. We sincerely hope that we can have it in the near future. Opportunity to make up for this shortcoming and provide you and your family with better services!

Fantastic experience, highly recommended Shanghai getaway!

トリップアドバイザーの評価 5.0/5

tgdg2021 Solo travel - トリップアドバイザー認証口コミ

Really impressed, it had been recommended by several friends over the last few years. The pool is an absolute blast and the staff are all professional and willing to go the extra mile / Even the lifeguards and pool guys were super friendly! I had a first floor room / beautiful design and layout that backed onto the pool… Will definitely return.

Dear guest, thank you very much for taking the time out of your busy schedule to leave us your valuable comments. Sofitel Sheshan has 4400 square meters of large outdoor surrounding swimming pool and tropical beach. It only takes a short drive to get away from the hustle and bustle of the city. Your affirmation and support will make us more confident to provide the best quality service. Thank you for your stay and hope that your next stay will be as pleasant as this time!

Travel

トリップアドバイザーの評価 5.0/5

Ccccheng ファミリー - トリップアドバイザー認証口コミ

When I came to Sofitel in Sheshan, the most intuitive feeling was that the environment was superior. Although the room was a little old, it didn't affect my check-in experience. It was a wonderful trip.

Dear Guest: Thank you very much for taking the time out of your busy schedule to leave us your valuable comment. Sofitel Sheshan has a 4,400-square-meter outdoor wrap-around swimming pool and a tropical beach, just a short drive away from the hustle and bustle of the city. Thank you for your stay and hope your next stay will be as enjoyable as this one!

Run down

トリップアドバイザーの評価 2.0/5

310fabiof Solo travel - トリップアドバイザー認証口コミ

I have been coming to Sofitel Shenshan for the past 3 years. Always enjoyed the Sunday brunch, swimming pool and Sandy beach.... Before. This year it turned into a pretty unpleasant experience. Not worth the money anymore. The restaurant offers a very poor service far from the expected standards. Both in terms of food quality and service. It is more similar to a cantine. The beach is badly kept, run down, not so clean and overcrowded, with people shouting, ordering delivery fast food and leaving trash everywhere. There is an incredible amount of babies. Nothing against babies of course, I do love kids. But I just want to point this out for those who plan to go there for a relaxing swimming pool weekend. There is absolutely nothing relaxing anymore. It feels more as a huge kindergarten. It can be cute or fun to some extent. But NOT relaxing. I had to give up my staying and leave in the middle of the day out of a huge headache.

Dear 310fabiof, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully noted. More professional training and relevant care will be developed, for we would like to improve our service and quality to ensure guests satisfaction. Please do accept our sincerest apologies for the inconvenience caused. During your next stay, I will ensure that we do our utmost to provide you with more personalized service. Kindly drop me a note at h6329-rm@sofitel.com should you wish to take advantage of it. Whilst I realize there's nothing we can do to change the past, it is very important to us to restore your trust and confidence. I sincerely hope you would give us the opportunity to welcome you back and better serve you in a more typical and usual high standards that we are proud of. Once again, thank you for your feedback, which we value greatly. Sincerely, Elain Wu Guest Experience Manager

との提携 TripAdvisor

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上海のすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。