ノボテルナンディ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 703 件のレビュー

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説明

ホテルのその他の情報

  • 170,000㎡のトロピカルガーデンに囲まれたロケーション

  • Family friendly guest rooms with two queen beds

  • 9ホールパー3のゴルフコース、テニスコート、フィットネスセンター、デイスパ

  • あらゆるイベントに対応可能な多目的スペース

  • 早朝出発のお客さまのため5時30分から朝食をご用意

当ホテルの客室

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ホテル所在地

ノボテルナンディ

Namaka Hill, フィジー, Nadi Airport
ナンディ
フィージー諸島

GPS:-17.766271, 177.461987

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  703 件のレビュー

トリップアドバイザーの評価  3.2/5  1,454 件のレビュー

Shocking accommodation and restaurant.

トリップアドバイザーの評価 1.0/5

Passenger24773837798 トリップアドバイザー認証口コミ

We were put at this hotel for the night by Air New Zealand when our flight back to New Zealand was canceled. Honestly this was the most disappointing place we have ever stayed. The room was subpar with spray paint on the tiles to cover up mold and cracking. It had a strong musty smell, the carpet felt like you were walking on a dirty dry ground outside not a room at the novotel. The entire thing was dated and old and needs sorting from the door to the room to the bathroom, balcony, couch, and the air-conditioning was horrible. The bed was old, with a aged mattress and definitely not comfortable at all. The meals at the restaurant were not nice at all and took so long to come out that we gave up on having anything decent to eat. As they were either stone cold or just mediocre food that looked like no one cared. The buffet breakfast was a good spread but looked like it had been all set up early in the morning and was not at all appetizing for the cost of it per person. And you couldn't order anything as the menus didn't start until 11am. So it was buffet or nothing. The only upside was the front desk staff were friendly and concierge staff member who was helpful, cheerful and exudes the fiji happy attitude even though his shift had finished but as he saw all the shuttles coming from the airport he stayed later to help out. Definitely not somewhere we would stay again under zero circumstances.

Dear Loretta, Thank you for taking the time to share such detailed feedback about your recent stay with us. We sincerely regret that your experience did not meet expectations, particularly as your accommodation was arranged due to a flight cancellation. We understand how disappointing this must have been, and we appreciate you bringing these matters to our attention. We are truly sorry to hear about the condition of the room, the discomfort you experienced, and the delays and quality concerns with the food and beverage service. While the hotel was managing a high volume of disrupted passengers on the day of your stay, with reduced staffing due to low occupancy, this does not reflect the standard of service we strive to provide. Nevertheless, your feedback has been shared with our food and beverage team, as well as our management and operational teams, for immediate review. While we acknowledge that the hotel is aged, our continued focus remains on maintaining the property to the highest possible standard. We would also like to share that within the next one to two months, we will be commencing a major redevelopment and refurbishment of the entire hotel over the coming years. This significant investment, amounting to tens of millions of dollars, will include the addition of 53 new rooms, a new swimming pool, lobby, restaurant, gym, and spa, as well as a full refurbishment of all existing rooms. We are very excited about these upcoming enhancements, which will greatly elevate the guest experience at Nadi Airport. On a positive note, we are pleased to hear that our front desk and concierge team made a good impression. Your kind words about their friendliness, helpfulness, and genuine Fijian hospitality — especially the concierge who stayed beyond his shift — will be shared with the team, as this level of care truly reflects the spirit we strive to deliver. Once again, we are very sorry that your stay fell short of expectations. Thank you for your honest feedback, which helps guide our improvements as we move into this exciting new chapter for the hotel.

They took my money and never return it

トリップアドバイザーの評価 1.0/5

JEpoir トリップアドバイザー認証口コミ

I am sick of this place, I am sick of the management! They took my money and providing no solutions! I booked, and paid, due to the change of travel, cancelled my booking bookings, back in September 2025, I emailed, I call, no blood money return it me. There was another booking with them that I have not made, they did nothing about. Now Jan 2026, still nothing has been done. After all this time and international phone call. So sick of them Please do not put any money in this place

Dear JEpoir. We are very sorry to read about your experience and sincerely apologize for the frustration and inconvenience this situation has caused you. This is certainly not the level of service we aim to provide. We understand how upsetting it is to wait for a resolution, especially after multiple attempts to contact us and incurring international call costs. Delays in refunds or unresolved booking issues are not acceptable, and we regret that this matter has taken far longer than it should have. We would like the opportunity to investigate this properly and bring your case to a conclusion. Please contact our Front Office Manager directly at fom@novotelnadi.com.fj with your booking reference numbers so we can review the details and assist you as quickly as possible. Thank you for bringing this to our attention. Your feedback is important and will be used to improve our processes and communication.

Absolutely love it!

トリップアドバイザーの評価 5.0/5

Ali F トリップアドバイザー認証口コミ

Absolutely love Novotel Nadi! We travel to Fiji from Aus every 2 years and always stay here! If you’re expecting a 5 star resort then you will have to pay the $700+aud per night, but for the price Novotel takes the cake! All the staff are like second family now and it’s our home away from home! Very safe, clean big pool and friendly island vibe! Also buffet breakfast is great!

Dear Ali FH452BK, Thank you for your wonderful feedback regarding your recent stay at Novotel Nadi. We are delighted to hear that you consider our hotel your home away from home and appreciate the friendly atmosphere created by our dedicated staff. It brings us joy to know that you enjoyed our facilities, including the clean pool and breakfast offerings. Your continued patronage is greatly valued, and we look forward to welcoming you back on your next visit to Fiji. Best regards, Novotel Nadi

Keep away

トリップアドバイザーの評価 1.0/5

oshearural トリップアドバイザー認証口コミ

Avoid !!! Don’t book up anything! They will add extra costs!! The breakfast! Ordinary! They seem to have more problems than the early settlers! These have been ongoing issues! over the past 12 months! @ least .

Dear oshearural, Thank you for taking the time to share your feedback with us. We are sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for any frustration you encountered regarding additional charges and breakfast quality. Transparency and guest satisfaction are very important to us, and we regret that this was not reflected in your stay. We take all feedback seriously, especially concerns about recurring issues, and your comments have been shared with our management team for review and improvement. We are continuously working to address operational challenges and enhance the overall guest experience. We appreciate you bringing these matters to our attention and regret that we did not have the opportunity to resolve them during your stay.

Buffet worth all $$$$

トリップアドバイザーの評価 5.0/5

KumarDec2015 トリップアドバイザー認証口コミ

Had buffet dinner with friends on NY 2025-26. Awesome spread. Every dish had a balance, not bland or tasteless. Lobster, crab, prawns, kokoda, mussels, sausage, lamb chops, crusted beef steak, pizza, tandoori chicken, nasi goreng, assorted salads, grill fish, selection of cakes... worth the value. Should make these a regular and weekly buffet

Dear Kumar, Thank you for your glowing feedback regarding our buffet dinner. We are delighted to hear that you enjoyed the diverse selection and found it to be a great value. Your suggestion for more regular buffets is appreciated and will be considered as we continue to enhance our dining offerings. We hope to welcome you back for another delightful experience in the future.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 677 件のレビュー 8.2/10 サービス
  • 17 件のレビュー 4.9/10 インターネット
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  • 233 件のレビュー 4/10 清潔さ
  • 212 件のレビュー 3.5/10 雰囲気
  • 194 件のレビュー 4.9/10 設備

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