ノボテルナンディ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 648 件のレビュー

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Namaka Hill, フィジー, Nadi Airport, . ナンディ, フィージー諸島

説明

ホテルのその他の情報

  • 170,000㎡のトロピカルガーデンに囲まれたロケーション

  • Family friendly guest rooms with two queen beds

  • 9ホールパー3のゴルフコース、テニスコート、フィットネスセンター、デイスパ

  • あらゆるイベントに対応可能な多目的スペース

  • 早朝出発のお客さまのため5時30分から朝食をご用意

当ホテルの客室

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ホテル所在地

ノボテルナンディ

Namaka Hill, フィジー, Nadi Airport
. ナンディ
フィージー諸島

GPS:-17.766271, 177.461987

電話番号
ファックス +679 672 0324

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

TALEI RESTAURANT

Breakfast. Full breakfast buffet served 7 days / 7 from 6 am to 11 am. Continental breakfast from 5:30 am to guests leaving before 6 am. Lunch and dinner à la carte. Menu with European cuisine and specialties of the Pacific.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  648 件のレビュー

トリップアドバイザーの評価  3.2/5  1,448 件のレビュー

Worst hotel we've ever experienced

トリップアドバイザーの評価 1.0/5

greg l トリップアドバイザー認証口コミ

The place is absolutely terrible. We checked in and back out again within 20 minutes. We didn't even occupy the room or use anything in it. It's an old, run down, grotty and very poorly maintained property The air-conditioning in the room didn't work. The furnishings are decrepit and falling apart. The bathroom exhaust fan rattles and vibrated, sounding like a truck. We were to stay one night on our return from the Coral coast. It was booked by Flight Centre. The Novotel flatly and very bluntly refused a refund. We moved to the Fiji Gateway hotel. Excellent. My advice would be to avoid the Novotel Nadi.

Dear Greg, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and regret that the condition of the hotel did not meet your expectations. This is certainly not the standard we strive to provide to our guests. We acknowledge that the property is one of the older hotels in the area and understand your concerns regarding maintenance and room facilities. While we do have an in-house preventative maintenance program to address such issues, we will review it to ensure it is fully effective in supporting a positive guest experience. Please be assured that we are actively working with the property owners on refurbishment plans to further address these concerns and enhance the overall guest experience. We regret that we were unable to meet your needs on this occasion and sincerely appreciate you bringing these matters to our attention, as guest feedback is invaluable in helping us improve.

Hidden charges

トリップアドバイザーの評価 1.0/5

Nicolefromnz トリップアドバイザー認証口コミ

Stayed here for a night before heading out to the islands and we were not very happy to be charged a 400 dollar NZ bond ( never had this for a one night stay in hotel before) that still havent got back. We were also not charged the correct price as Accur group members, the staff refunded us with cash after some discussion but was a bit frustrating. The air conditioning was also very loud and we had to turn it off to be able to sleep. Do not reccomend this hotel.

Dear Nicole, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent stay with us did not meet your expectations. We understand your concerns regarding the bond charge. Please know that the $400 NZD pre-authorization is a standard policy intended to cover incidental costs and is released after check-out; however, the timing of the release can vary depending on your bank. If you’re still waiting on the funds, we would be happy to assist by following up with your bank or providing a release confirmation. We also apologize for the initial error in your Accor group member rate. We're glad our team was able to resolve this during your stay, but we completely understand how this could have caused frustration, and we appreciate your patience at the time. Lastly, we’re sorry to hear that the air conditioning was disruptive to your rest. Our maintenance team has been notified to look into this issue to prevent future inconvenience for our guests. We truly value your feedback as it helps us improve our service. While we regret that your experience was not a positive one, we hope you’ll consider giving us another opportunity in the future.

Enjoyed experience

トリップアドバイザーの評価 4.0/5

suds12345 トリップアドバイザー認証口コミ

Yes the hotel room is dated but that didn't worry me. Everything worked. The staff are awesome and if I returned to Nadi I would come again.

Dear Suds, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your experience with us. While we acknowledge that some areas of the hotel are dated, we're glad it didn't impact your stay and that everything was in good working order. Most importantly, it's wonderful to know our team made a positive impression — your kind words about our staff truly mean a lot. We’d be thrilled to welcome you back if your travels bring you to Nadi again.

Sota Tale

トリップアドバイザーの評価 4.0/5

Tai L ファミリー - トリップアドバイザー認証口コミ

We went in with no expectations reading past reviews knowing we were staying for 5 nights & not 1 like most reviews suggested BUT we actually enjoyed our stay here! All 5 nights/6 days! Yeh it’s dated but didn’t bother us at all! We come from humble beginnings ourselves so wear & tear was nothing to us. Folks complaining about how small the pool is & dated the rooms are etc bruh Ya’ll proper privy folks I swear 🙄🤣 Spend some more & go somewhere else then! Simple HAHA & Go swim in the ocean that’s probably big enough for your likings 😂 Staff are lovely! From reception to housekeeping, restaurant & maintenance! Thank you for hosting us during our stay! Vinaka Vakalevu

Dear Tai, Thank you so much for taking the time to share your experience with us! We’re genuinely glad to hear that you enjoyed your 5-night stay and appreciated the warm hospitality from our team across all departments. Your kind words truly mean a lot to us, and we’ll be sure to pass them along to the staff! We understand that parts of our property may feel a bit dated, and we’re pleased to share that the owners are actively working on refurbishment plans for the near future. Once completed, we’re confident these upgrades will significantly enhance the overall guest experience. That said, it’s incredibly heartening to know you still felt comfortable and welcomed throughout your stay. Your down-to-earth perspective and great sense of humor really brought a smile to our faces! Thanks again for choosing to stay with us – we’d love to welcome you back anytime you’re in the area.

Better stay than our last stay

トリップアドバイザーの評価 4.0/5

Terri M トリップアドバイザー認証口コミ

We often use for it a stopover. Our last experience was so bad we didn't go back for 3 years. This time was much better. Lovely lady checked us in and a porter took us to our room. Last time we were handed the keys and had to find our own room. Rooms are dated but clean. Had dinner in the restaurant. Meal was so big I could not eat it all but very nice. Checked out very early and drove ourselves to the airport but they will order a taxi if required. Much better stay this time.

Dear Guest. Terri M. Thank you for taking the time to share your experience with us. We're truly glad to hear that your most recent stay was a significant improvement over your last visit, and we’re especially pleased to know our team made a positive difference this time — from the warm welcome at check-in to the helpful service from our porter. We’ll be sure to pass along your kind words to the team, especially the lovely lady who checked you in. We also appreciate your honest comments about the room condition. While we’re pleased you found it clean and comfortable, we do recognize the need for ongoing improvements and are working toward updates where possible. It’s great to hear you enjoyed your meal at the restaurant. Thank you for giving us another chance, and we hope to continue making each future stopover even better

との提携 TripAdvisor

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周辺の他の施設

ナンディのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。