イビスロトルア 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,129 件のレビュー

イビスロトルア - Image 1
イビスロトルア - Image 2
イビスロトルア - Image 3
イビスロトルア - Image 4

説明

ホテルのその他の情報

  • ALLSAFE certification

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

イビスロトルア

Lake End Rangiuru Street, ニュージーランド
3010 ロトルア
ニュージーランド

GPS:-38.13171, 176.250317

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

I- RESTAURANT

非契約写真

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,129 件のレビュー

トリップアドバイザーの評価  3.5/5  1,417 件のレビュー

Convenient and comfy hotel, good value.

トリップアドバイザーの評価 4.0/5

NorthantsAquababe Couples - トリップアドバイザー認証口コミ

Two night stay as part of a driving trip around New Zealand. Good hotel with great amenities, free laundry room which was very handy, and free use of the thermal pool in he hotel next door. Lots to see in the area, we enjoyed the park where you could dip your feet in the thermal pool. Great view of the lake from the hotel. Lots of restaurants nearby. Highlight was a trip up the gondola with dinner in the restaurant, very nice and great views.

Kia Ora, Thank you for your wonderful review! We're delighted to hear that you had a convenient and comfortable stay with us during your trip around New Zealand. It's fantastic to know that you found our amenities, such as the free laundry room and thermal pools, to be handy and enjoyable. We're also glad you appreciated the nearby attractions and dining options. The gondola trip with dinner sounds like a memorable experience, and we're thrilled it was a highlight of your visit. We appreciate your kind words and hope to welcome you back for another great stay in the future!

Avoid the Rydges

トリップアドバイザーの評価 3.0/5

Patricia S トリップアドバイザー認証口コミ

We ended up at The Rydges, as the Ibis was full. Boring, overpriced, and with reception staff it was often hard to understand. Breakfast boring, over-priced, and often baskets were empty. On the other hand, charging our e-car was easy. Overall: Hmph.

Kia Ora, We're sorry to hear that your initial choice of staying at Ibis with us was not available and that you were disappointed with your stay at Rydges. Thank you for considering us, and we hope to have the opportunity to welcome you in the future for a more enjoyable stay.

Frustrating stay

トリップアドバイザーの評価 1.0/5

Jenna G トリップアドバイザー認証口コミ

Not much went right with our stay. Arrived at 4pm and there were a line of people waiting for rooms. Waited 2 hours for our room to be ready and just given 2 drink tickets for the inconvenience. Reading reviews during our wait says this wasn’t the first time this has happened at this location. Finally get up to “our” room, except we actually were given a key to someone else’s room - we were able to just walk on in on them. We go back to reception and get a new room. A couple of hours later we’re in our room and someone else walks into our room. We send them back to reception to get a new room and a few minutes later a manager comes up saying they needed to get us new keys. Parking was also interesting - they never told us we could park across the street during the joke of checkin and the lot was full every night. The room itself also wasn’t great - carpet was stained and lighting is not good. Very dark in the room and awkward to keep the blinds open if you have a “city view” looking into another hotel. Highly recommend finding any other hotel.

Kia Ora Jenna, We're truly sorry to hear about the numerous issues you encountered during your stay. It's clear that we fell short of providing you with the comfortable and hassle-free experience we strive for. We apologize for the delay in providing you with your room, the confusion with room assignments, and the inconvenience with parking. Your feedback is invaluable, and we will address these concerns with our team to ensure that such incidents are not repeated in the future. We appreciate you bringing these matters to our attention and apologize for any frustration or inconvenience caused.

Great location but lack of hot water

トリップアドバイザーの評価 4.0/5

wombatdavid トリップアドバイザー認証口コミ

We enjoyed a 3 night stay here in a renovated King room with a lake view. We could use some Accor points and save money and the rate was ok for Rotorua (nzd200 per night). You get access to the pool and spa next door at the Novotel. We got a welcome drink as silver member which we enjoyed. The room was comfy and we slept well. Only issue where I have deducted a star is hot water. It was very sporadic in the morning in the shower. We are in a geothermal area! Crazy!

Kia Ora, Thank you for choosing our hotel for your three-night stay and taking the time to share your experience. We're pleased you enjoyed the renovated King room with a lake view and took advantage of the amenities, including the pool and spa at Novotel. We appreciate your loyalty as a Silver member, and it's delightful to hear you found the room comfortable and had a good night's sleep. However, we sincerely apologize for the inconvenience you faced with the hot water. We understand the importance of a reliable hot water supply, especially in a geothermal area like Rotorua, and we are actively addressing this issue to ensure a consistent and enjoyable experience for our guests. We value your feedback, and we hope you consider staying with us again to experience the improvements firsthand.

Great hotel

トリップアドバイザーの評価 5.0/5

Jay B トリップアドバイザー認証口コミ

The hotel is centrally located in Rotorua near restaurant row. It is also a good starting point to walk around and see the city. Free laundry and wi-fi. The rooms were nice and tidy. The staff at reception was great, Buffet breakfast was great.

Kia Ora, Thank you for your fantastic review! We're thrilled to learn that you enjoyed your stay at our centrally located hotel in Rotorua. It's wonderful to hear that our convenient location near the restaurant row and the city's attractions added value to your experience. We're delighted that you found our rooms tidy and appreciated the complimentary amenities like free laundry and Wi-Fi. Our team at reception is grateful for your kind words, and it's rewarding to know they contributed to your positive experience. We're also pleased that you enjoyed the buffet breakfast. We appreciate your feedback and hope to welcome you back for another great stay whenever your travels bring you to Rotorua.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 769 件のレビュー 9.3/10 ロケーション
  • 1,287 件のレビュー 5.8/10 客室
  • 829 件のレビュー 7.1/10 サービス
  • 23 件のレビュー 8/10 インターネット
  • 509 件のレビュー 5.5/10 清潔さ
  • 233 件のレビュー 3.9/10 設備
  • 220 件のレビュー 4.5/10 朝食
  • 171 件のレビュー 3.3/10 料理

Powered by Trustyou

周辺の他の施設

ロトルアのすべてのホテル