イビスロトルア 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,385 件のレビュー

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イビスロトルア - Image 2
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Lake End Rangiuru Street, ニュージーランド, PO Box 348, 3010 ロトルア, ニュージーランド

説明

ホテルのその他の情報

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

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ホテル所在地

イビスロトルア

Lake End Rangiuru Street, ニュージーランド, PO Box 348
3010 ロトルア
ニュージーランド

GPS:-38.13171, 176.250317

電話番号
ファックス +64 7 347 1999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

I- RESTAURANT

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,385 件のレビュー

トリップアドバイザーの評価  3.7/5  1,445 件のレビュー

Good Stay but…

トリップアドバイザーの評価 4.0/5

Lyn B Friends getaway - トリップアドバイザー認証口コミ

Very well located, close to the lake and Eat Street for dining. Could use the restaurant and facilities at the Novotel next door. We were upgraded to lake view rooms which was great. Rooms were clean, beds were comfortable, shower was good but - only the one product supplied for handwashing, body wash and shampoo! No thank you, where was the shampoo, conditioner and body lotion? While I appreciate that Ibis is at the lower end of the Accor chain, there are also cheaper options in bodycare products too. Staff were pleasant and breakfast looked good - we went next door to the Novotel, but I think breakfast at the Ibis looked to be good value for the money. All in all, a good stay but let down by the lack of amenities in the bathrooms.

Dear Guest, Thank you for taking the time to share your feedback with us. We’re delighted to hear you enjoyed your stay and that our team and location contributed positively to your experience. Your comments are truly appreciated as we continue to enhance the guest experience. We look forward to welcoming you back again soon. Warm regards, The ibis Rotorua Team

No TV

トリップアドバイザーの評価 2.0/5

lab12092025 Couples - トリップアドバイザー認証口コミ

We first were given a room on the main floor. When you opened the curtains the smokers and people waiting for their buses were right outside…no privacy and the room was so dark if you didn’t open them you could hardly see across it. The remote would not work on the TV and the front desk could not help. I complained about the room and was moved upstairs but not without bringing the desk person in to look at the issue. Upstairs the remote did not work on the TV and the lovely cleaning staff figured out you needed a LG remote for an LG TV. We had that for 2 days and the 3rd day someone had come into our room and swapped out the remote with a Samsung one that didn’t work. Went down to the front desk to complain…who goes into a room and trades remotes…I may have gotten a little loud….The desk person called the supervisor and she listened to our story and brought 6 remotes to the room… all supposedly universal and not one worked. Where is the LG I asked ..no clue. She compt us breakfast and took $30.00 off our bill but I will not be staying there again or telling others to stay there.

Dear Valued Guest, Thank you so much for sharing your thoughts with us. We truly appreciate your feedback, and we're sorry to hear that your stay didn't meet the high standards we strive to uphold. We understand how frustrating it must have been, and we sincerely apologize for the inconveniences you encountered. Your experience matters to us, and we are committed to addressing the concerns you've raised to ensure we provide a better experience moving forward. We appreciate your patience and understanding, and we would love the opportunity to welcome you back to show you the true level of service we aim to provide. Sincerely, ibis Rotorua Team

Comfortable stay; very happy to return

トリップアドバイザーの評価 4.0/5

KiwiViajero トリップアドバイザー認証口コミ

I spent one night here in March 2025. The hotel has a good carpark and, if that is full, there is plenty of parking on the street outside (appears to be free). The hotel is just a few blocks from the main shopping/restaurant area. Everything was clean, tidy, and in good working order. The room has a TV, good wifi, iron and ironing board, fridge, and tea and coffee facilities. I would be very happy to return here.

Good value for money. Clean!

トリップアドバイザーの評価 4.0/5

Wetta007 トリップアドバイザー認証口コミ

I booked 3 hotel rooms here for myself and family in Feb 2025. Our experience was pretty good and found it value for what we paid for. Rooms were clean and adequate for our needs. Our room key got us entry to the novotel pool next door however we didn't use. Hotel has a buffet breakfast however didn't book it as it felt a bit overpriced at $29 per adult.

Value for Money

トリップアドバイザーの評価 5.0/5

Jomebr Friends getaway - トリップアドバイザー認証口コミ

For a bunch of guys in a fishing trip, this hotel was perfect. Please remember that this is an Ibis Hotel, not a 5 or 6 star resort. The rooms and bathrooms were very clean and tidy, the room amenities great and the TV (and the channels available) were great. I did not eat at the hotel, as there is a range of restaurants and bars in very close proximity (Eat Street). There is a basic breakfast and bar, but you can also eat at the adjacent Novotel and charge it back to your room if you wish for more variety. The staff were friendly and welcomed us with big smiles, and acknowledged our Accor Status Membership (and I received a personal hand written “welcome” card in my room). Shout out to Amy and Rochelle at reception, they were stand out superstars. If it’s a clean and comfy room at a value for money price, then this hotel is for you. I am already looking forward to my next stay at this hotel.

Kia Ora, Thank you for your fantastic review! We're delighted to hear that our hotel was the perfect fit for your fishing trip. It's great to know you found the rooms clean and comfortable and that our location near Eat Street added to your experience. We truly appreciate your kind words about our team, especially Amy and Rachelle – we’ll be sure to pass on your shoutout! It’s also wonderful to hear that your Accor membership was recognized with a warm welcome. We look forward to welcoming you back for your next stay! Ngā mihi, Edward Judd General Manager, Novotel & Ibis Rotorua

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,826 件のレビュー 5.6/10 客室
  • 1,161 件のレビュー 7.4/10 サービス
  • 34 件のレビュー 5.9/10 インターネット
  • 921 件のレビュー 5.4/10 快適さ
  • 729 件のレビュー 4.8/10 清潔さ
  • 417 件のレビュー 4.9/10 朝食
  • 173 件のレビュー 3.5/10 料理

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周辺の他の施設

ロトルアのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。