ibis Innsbruck

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.446 ulasan

Jaminan Harga
Terbaik
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Sterzinger Strasse 1, 6020 INNSBRUCK, Austria

Deskripsi

Keistimewaan hotel

  • An ALLSAFE-certified hotel

  • Location close to the center with optimal access to public transportation

  • Free WIFI throughout the hotel

  • In the center of Innsbruck, within 5-10 minutes walking distance of the Old Town

  • Private parking garage for a fee with direct access to the hotel

Akomodasi kami

Lokasi hotel

ibis Innsbruck

Sterzinger Strasse 1
6020 INNSBRUCK
Austria

GPS:47.262784, 11.399667

Telepon
Fax +43 512 570300555

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Properti 100% Bebas Rokok

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.446 ulasan

Peringkat TripAdvisor  4.1/5  1.597 ulasan

Overnight stay

Catatan Tripadvisor 4.0/5

IAN m Ulasan TripAdvisor tersertifikasi

We arrived without a booking. We were helped by a friendly receptionist. The room was large with a king size bed comfortable and good quality bedding. It had WiFi tv and plenty of storage space. The bathroom was a good size and very clean. We were given a free welcome voucher for a drink at the bar.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Catatan tamu Avis 3.0/5

Arjun J. Pasangan - Ulasan terverifikasi ALL

Acceptable stay at the hotel. Not given early check in even if I was a Platinum accor plus member. Amenities are extremely basic. Breakfast was average

Dear Guest, Thank you very much for your feedback. An early check-in is up on availability on the arrival day (Have a look on the terms and conditions). It is not always possible because in the high season we are fully booked every day. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Catatan Tripadvisor 5.0/5

RogerM366 Ulasan TripAdvisor tersertifikasi

During our 1 week Interatil trip we found that this hotel has the best beds. The staff were great and the breakfast superb. You can't get closer to the main railway station (good for early starts). Also, an easy and pleasant walk to the centre of the city and its attactions.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Staff that this hotel is GREAT

Catatan Tripadvisor 3.0/5

MovieFan007 Ulasan TripAdvisor tersertifikasi

I stayed here one night on 06/02/2025. The hotel is a 3 star at best, but it was comfortable and quiet. It is directly across the street from the central train station, so it is very convenient. More than that though was the professional, kind and helpful staff. I want to send a shout out to Melanie for assisting us with directions, restaurants, and other sightseeing opportunities in Innsbruck. She was GREAT and I rate her 5+ stars. She is a credit to the Accor Family of hotels. Melanie, thank you sooo much! You are a wonderful woman and you were so helpful in many ways.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Melanie

terrible receptionist

Catatan Tripadvisor 1.0/5

Zhao X Ulasan TripAdvisor tersertifikasi

I had a very disappointing experience at Ibis Innsbruck. There is an elderly lady at the front desk who was rude, unprofessional, and completely unhelpful. When I asked for my room invoice, she made an error with the gender information. I requested her to correct it, but she refused, blamed me for the mistake, and showed no willingness to apologize. Her attitude was arrogant and dismissive. Things got even more frustrating when she suddenly switched to speaking German, making it difficult for me to understand. Fortunately, another receptionist named Kevin stepped in, contacted the manager, and finally resolved the issue after 3 hours. I appreciate Kevin's professionalism, but the situation left a very bad impression. Even after fixing the mistake, the elderly lady continued to be confrontational, insisting loudly that I must return the incorrect invoice right now, accusing me of potentially trying to get double reimbursement. This nasty assumption was humiliating and offensive. I have never experienced such unprofessional behavior at a front desk before. I truly think that the management team, especially Marc Rene Caesar, should reconsider whether she is qualified for this role. It honestly makes me wonder if she was ever properly trained as a receptionist. This experience was far below the standards I expect from Accor Hotels. Her unprofessional, rude and arrogant behavior has truly left a stain on the beauty of Innsbruck.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.021 ulasan 9.2/10 Lokasi
  • 963 ulasan 6.1/10 Kamar
  • 687 ulasan 8/10 Pelayanan
  • 19 ulasan 8.4/10 Internet
  • 476 ulasan 5.7/10 Kenyamanan
  • 460 ulasan 8.1/10 Sarapan
  • 417 ulasan 5.7/10 Kebersihan
  • 202 ulasan 4.9/10 Kesepadanan nilai

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Semua hotel kami di INNSBRUCK

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.