ibis Styles Cognac 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 901 件のレビュー

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84 Avenue d'Angoulème, 16100 CHATEAUBERNARD, フランス

説明

ホテルのその他の情報

  • Private car park with electric vehicle charging station.

当ホテルの客室

ホテル所在地

ibis Styles Cognac

84 Avenue d'Angoulème
16100 CHATEAUBERNARD
フランス

GPS:45.682114, -0.29415

電話番号
ファックス +33 5 45 35 45 02

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

IBIS STYLES COGNAC

The bar is open 24/7. It has a pool table, foosball table, board games, children's games and a library. It is located near the terrace and offers drinks and snacks at any time.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  901 件のレビュー

トリップアドバイザーの評価  4.1/5  474 件のレビュー

Avoid at all costs - dirty rooms and refusal to give refund

トリップアドバイザーの評価 1.0/5

Poppy D Couples - トリップアドバイザー認証口コミ

Avoid at all costs. We arrived on Friday for a three night stay and got to our room and instantly decided the room was not up to standard. We were in the room less than five minutes before we came downstairs and explained to the manager we would not be staying here as it was not up to the standards we would expect for the price. He told us he would initiate the refund after we explained and we trusted in good faith that this was sent to us. However, after we left the property we found out he has charged us for the first night which he didn’t tell us when we were there and told us it was their policy despite the fact the room was dirty and we were only there 20 minutes. I’ve tried to get in contact multiple times and have been ignored over and over again. Outrageous behaviour.

Thank you David, lovely hotel.

トリップアドバイザーの評価 5.0/5

moandjon トリップアドバイザー認証口コミ

We stayed for one night on our way up from Spain, not expecting too much, as it is a standard Ibis. Were we surprised, unlike a lot of hotels in France, we received a very warm welcome, particularity the manager David. Our room was warm, clean and well kept. We ate in the hotel in the evening, which is something we do not normally do, and had an excellent meal given my wife's garlic allergy, again with the help of David. After a good nights sleep, an early breakfast, again welcomed by the manager David [does this guy not sleep ?]. Will definitely visit again and hopefully see David again.

Dear Moandjon, We very much appreciate your comments regarding your stay at the ibis Styles Cognac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Loved it!

トリップアドバイザーの評価 5.0/5

VVH65 トリップアドバイザー認証口コミ

We loved our stay at this hotel, the room was nothing special but clean and comfortable, however the service from staff and the breakfast made up for it. Easy flat walk into town about 40 minutes but we like walking. Amazingly helpful staff, the lady at reception took us to the lift and called it for us. Next morning we had a lovely welcome from staff and the breakfast was just amazing. Bacon, sausage, scrambled eggs (not overcooked as on some buffets) boiled eggs, hams and meat selection, cheeses, cereals, yoghurts, dried fruit, fresh fruit, tinned fruit, compote, jams, pancakes and maple syrup, croissants and pain au chocolat, different types of bread, selection of proper teas(see picture) and coffees, fruit juices.......I'm sure I've forgotten some things because it was just endless. This is how a breakfast should be done, we would definitely stay here again, just for the breakfast and the staff!

We very much appreciate your comments regarding your stay at the ibis Styles Cognac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Budget hotel at a non-budget price

トリップアドバイザーの評価 3.0/5

deathracer トリップアドバイザー認証口コミ

I stayed for a few nights at IBIS Styles Hotel in Cognac while on business in early December, which to me was a fairly low season. My company got a rate of 125 Euro/night. At that price I was expecting a decent mid range hotel based on staying at other Hotels near Cognac and by reading on the IBIS website that the IBIS Styles is a step up from IBIS Budget brand and this was my first experience with the IBIS brand at all. Front desk staff are extremely friendly and engaging. I got a free room upgrade with my Accor status. The room itself was a bit of a let down. Mostly because of the dark decor (back wall behind bed painted black and dark carpet and one small window) This is definitely is a budget hotel solely based on room features and If you can get a room at this hotel at a good price, it could be a good option. Room features that weren't there No - work desk No - work chair. Instead a hard plastic cheap chair you see on a patio No - USB outlets No - Kettle, coffee or tea No - Mini-fridge No - Ironing board, or iron, although the web site mentions one No - Additional amenities in the bathroom, just soap No - Streaming features available on the TV Limited power outlets - One by the bed and one at the far corner by the window that was too far away to be useful An odd little plastic stool that was too small to be of use in any way The bed was very comfortable, but the pillows were very small and square and had a weird textured pillow-case on them that made them look at feel like couch pillows. The good aspects of the room - The heating system worked well - It seemed fairly sound proof - It was very clean - The bed was comfortable - The hot water worked well I also saw on the IBIS website in-room newspaper and free water bottle mentioned, but I did not see them. The breakfast was just OK. The chairs in the breakfast room are all hard plastic. Parking is plentiful and free.

Bonjour Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Absolutely beautiful. We had a marvellous stay.

トリップアドバイザーの評価 5.0/5

ArtisanLuc Friends getaway - トリップアドバイザー認証口コミ

A perfect stay of 2 nights. The staff could not have been more pleasant or accommodating. The room was spacious and very comfortable. The bathroom was also well equipped and spacious. A full breakfast was included in the room price. The pool, poolside with sun-beds and tables/chairs were very lovely. Disability access was excellent. We could not have been happier or more impressed and would not hesitate to return or recommend.

Bonjour Luc, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

との提携 TripAdvisor

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