ibis Katowice Zabrze 2 estrellas

Nota de Tripadvisor 4.0/5 312 opiniones

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Descripción

Extras del hotel

  • Cómodas habitaciones con WIFI,

  • Restaurante con platos locales

  • Sala de reuniones

  • A1 y A4 con acceso al aeropuerto, Katowice, Cracovia, Breslavia, Viena y Praga

  • El Centro de enfermedades cardiacas de Silesia se encuentra a 500 metros

Nuestros alojamientos

Localización del hotel

ibis Katowice Zabrze

Ul. Jagiellonska 4
41-800 ZABRZE
Polonia

GPS:50.308811, 18.783903

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos

IBIS BAR&RESTAURANT

El bar al estilo tradicional. Cocina generosa, ambiente auténtico y cálido... Todo es bueno y todo está bien para reunirse aquí.

Valoraciones de nuestros huéspedes

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Más información

Valoración de TripAdvisor  4.0/5  312 opiniones

Standard hotel

Nota de Tripadvisor 3.0/5

Bagnalina01 En pareja - Valoración certificada de TripAdvisor

Hotel was exactly as expected it’s a 2 star property It has easy parking Reception and bar clean and tidy Room as photos on website. Standard double bed Tea and coffee provided but the paper cups aren’t great. Shower heat and pressure very good.

a bit too expensive for the conditions it offers, also compared to other IBIS hotels this one looks quite poor

Nota de Tripadvisor 3.0/5

boorackovsky En solitario - Valoración certificada de TripAdvisor

Liked: - nice location (close to the mall, mcdonalds, bus&railway station) - staff is nice and friendly Disliked - rooms and bathrooms look like from the early 2000's, need renovation -there is only one tiny trash can in a double room - uncomfortable pillows - no fridge in the room - sounds silky but door to the room are very heavy to open

Dear Boorackovsky, Thank You for visiting and leaving your comments I am glad You appreciated our staff. Please do not expect a fridge in a two star hotel. Pillows, are a matter of personal likes or dislikes. We do have "Sweet beds" and we are loved for that. I wish you Happy New Year and many journeys around the World :)

Necesita una renovación

Nota de Tripadvisor 1.0/5

Peio72 Valoración certificada de TripAdvisor

Hotel de 20 años, que no ha sido renovado. Cama vieja, con baño incomodo y una ducha del que apenas sale agua. Grifería de dificil regulación de temperaura, calefacción que no funciona con el termonstato de la habitación... demasiados defectos para un hotel IBIS. Necesita una renovación urgentemente.

Dear Peio Thank you for taking the time and trouble to complete a survey following your recent stay at Ibis Zabrze At Ibis we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. We are already tackling the issues so I do believe that the next time You would stay with us, Your feeling will be 180 degrees different. Therefore I look forward to welcoming you again to Ibis Zabrze in near future. Yours sincerely, Michal Melon Hotel Manager

Don’t expect much, except good location

Nota de Tripadvisor 2.0/5

Elisabeth113 Valoración certificada de TripAdvisor

This is a basic IBIS hotel, one would expected! However, conventionally located in the center of the city. Rooms are small but ok, bath very basic. My room was facing a gas station. Breakfast was good with sufficient choices, I liked the breads and the cakes! Coffee machine takes forever and one have to queue! Therefore, I found it rather surprising that the hotel staff get their coffee during the breakfast hours too and don’t care that this means even longer waiting time for the guests. We had there our lunch, typical Polish dishes once. The food was very yummy! One need to book the lunch in advance! My room was very dusty and bath dirty and floor covered in hair.! I mentioned this at the desk and got a very saucy response that “sometimes the hair do not stick to the mop” - that left me speechless! Another day,I asked a senior staff if my room could be vacuumed (I addressed her in English as most of the staff speaks English well, and my Polish is rather poor]. She snapped at me that I have to speak Polish with her! I got literally scolded for not speaking Polish! That person remained every hostile during my whole stay! I wasn’t even greeted! Absolutely unprofessional and unacceptable behavior! Many of the staff members are very friendly (e.g. the young man or the young lady at the desk) but many are super unfriendly and simple give a sh... whether the guests feel welcomed e.g. This is something for the management to look into.

Dear Elisabeth, Thank You for the comment regarding the stay at Ibis Zabrze. I am more than happy, that You liked our breakfast and dinner and the services provided by most of our staff. Our restaurant is not a big one, and sometimes there are queues to coffee machine, as there is no place to place another one. My staff is using it at different times, and I am sorry to hear that You had to wait while they were preparing one. In regards to the room cleanliness, we are always doing our best to keep it clean. I know from my housekeeping manager that You spoke with her just outside your room. She is one of those people, who is non english speaking person. In order to understand you, she asked You to speak polish, as she knew that You spoke in that language with your parents. There was nothing hostile in that. I am very sorry that you have felt that way, and I apologize for it. Once again I thank you for all of the comments, and I believe that the next time You would visit us we will avoid misunderstanding of each other. Keep safe and see You soon. Michał Melon Hotel Mananger

barato hotel en ruta por Polonia

Nota de Tripadvisor 4.0/5

roterl En pareja - Valoración certificada de TripAdvisor

Situado cerca de un gran centro comercial con restaurantes de comida rápida, supermercado y gasolineras, pero la zona es tranquila. El parking es exterior y de pago pero hay parking gratuito en las inmediaciones. Hotel solo de paso.

Dear Guest, I’m so glad that you had an enjoyable time during your stay at ibis Katowice Zabrze. I hope we can welcome you back to the property in the near future. Kind regards, Magdalena Fohue, General Manager

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