库斯科诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 320 评论

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Calle San Augustin 239 -, 秘鲁, 08002 库斯科, 秘鲁

描述

酒店其他优惠

  • 可有两位 16 岁及以下儿童免费与父母同住

  • 诺富特库斯科酒店距离库斯科中心 5 分钟路程

  • 您可以参观酒店的织物画展览

  • 驱车 6 分钟即可到达圣佩德罗市场。

  • 距库斯科机场 20 分钟路程

我们的客房

酒店位置

库斯科诺富特酒店

Calle San Augustin 239 -, 秘鲁
08002 库斯科
秘鲁

GPS:-13.517373, -71.975743

电话
传真 +51 84 581034

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  320 评论

TripAdvisor 评级  4.5/5  2,181 评论

卓越奖 2024

In Cusco old town, charming and stylish with great service

Tripadvisor 评级 5.0/5

andyw255 Couples - 经 TripAdvisor 认证的评论

Cusco is the centre of the Inka civilisation, the Novotel is in the old town, within easy walking distance of the main square, a very comfortable, charming hotel with excellent staff. It’s a really good base for your visit to Cusco and as a stepping off point for Machu Pichu and the Sacred Valley, thoroughly recommended.

Dear Andy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Extremely Disappointed 😢

Tripadvisor 评级 3.0/5

PennyD815 家庭住宿 - 经 TripAdvisor 认证的评论

We had been hiking for 5 days and were so looking forward to A beautiful room and some luxury which this hotel says it is!! The lobby and restaurant are beautiful but the minute you get into the lifts and corridors for the rooms they are z2 or 3 star! We were horrified we were only staying one night but I had booked my daughter & boyfriend in for 2 nights! The staff were rude and unhelpful! Think twice about staying here!

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

An easy place to rest after a full day in Cusco

Tripadvisor 评级 5.0/5

Fleur de Lys A 经 TripAdvisor 认证的评论

The enchanting courtyard was made even more special by the careful attention of Roxana and Mauricio. They anticipated our needs and were attentive, polite and careful. The hotel is spotless and within easy access to the main sights of Cusco.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Fabulous location.

Tripadvisor 评级 5.0/5

Grant1967 Couples - 经 TripAdvisor 认证的评论

Fabulously located in the heart of Cusco, just a couple of minutes walk from the Plaza de la Armas and the Cathedral. The hotel is based on a traditional colonial-style property with a huge enclosed central courtyard that is used as a communal area and bar. An excellent choice if you are visiting Cusco.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Overall a good experience

Tripadvisor 评级 4.0/5

N3297WPpeterh Friends getaway - 经 TripAdvisor 认证的评论

We stayed for two nights with friends and overall a good experience with a very nice dinner in the atrium one evening. On the downside, we had no hot water one morning, and the staff did not seem unduly concerned. Also, the wifi was very slow - to the point on the first night that the tv did not work.

Dear Mr. Peterh Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 435 评论 9.8/10 位置
  • 450 评论 6.7/10 房间
  • 666 评论 9.2/10 服务
  • 10 评论 6/10 上网
  • 254 评论 9.1/10 设施
  • 243 评论 5.6/10 舒适度
  • 221 评论 7.7/10 早餐
  • 103 评论 8.4/10 清洁度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。