库斯科诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 339 评论

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Calle San Augustin 239 -, 秘鲁, 08002 库斯科, 秘鲁

描述

酒店其他优惠

  • 可有两位 16 岁及以下儿童免费与父母同住

  • 诺富特库斯科酒店距离库斯科中心 5 分钟路程

  • 您可以参观酒店的织物画展览

  • 驱车 6 分钟即可到达圣佩德罗市场。

  • 距库斯科机场 20 分钟路程

我们的客房

酒店位置

库斯科诺富特酒店

Calle San Augustin 239 -, 秘鲁
08002 库斯科
秘鲁

GPS:-13.517373, -71.975743

电话
传真 +51 84 581034

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  339 评论

TripAdvisor 评级  4.5/5  2,169 评论

卓越奖 2024

Overall a good experience

Tripadvisor 评级 4.0/5

N3297WPpeterh Friends getaway - 经 TripAdvisor 认证的评论

We stayed for two nights with friends and overall a good experience with a very nice dinner in the atrium one evening. On the downside, we had no hot water one morning, and the staff did not seem unduly concerned. Also, the wifi was very slow - to the point on the first night that the tv did not work.

Beautiful Stay in Cusco

Tripadvisor 评级 5.0/5

OliverG1990 经 TripAdvisor 认证的评论

The hotel is magnificent with its beautiful interiors and its accommodations. The room that we vacationed in was on the 5th Floor with a nice view of the city tops. We can see the several basilicas around Cusco. The room is very clean, the staffs were very friendly, and both the Breakfast and the Restaurant food is great! We got the chance to pet Chaska, the Alpaca in the inner yard. Also, we got to spend our last day having a fine night with Lemon Pisco Sour and a DJ playing. The distance to the Main Square is only a few blocks away as well as the local shops. We both recommend in staying here if you ever decide to explore Cusco!

Dear Oliver, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Great location

Tripadvisor 评级 4.0/5

Overs Couples - 经 TripAdvisor 认证的评论

We stayed here for 2 nights as part of our tour of Peru. Firstly the location is excellent, walking distance to main square, starbucks, shops and restaurants. The room was comfortable, and even had a kettle so that us brits could have a cup of tea. This was soured though by charging is 20 sols for a cup of milk which was extortionate. We later bought a litre for 4 sols from local shop. There is also a laundry shop across the road which we used, much cheaper than hotel Breakfast was great in the courtyard, lots of choice, good coffee and we also ate in restaurant for one night which was to a very high standard. All in all a lovely stay and would recommend

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cusco. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Not what we expected.

Tripadvisor 评级 2.0/5

Jamille V 经 TripAdvisor 认证的评论

No air conditioning in this hotel. A piece of metal fell from the shower and hurt my friends shoulder. They could not offer us a better room or a discount. Cute courtyard but terrible room. Would not book this hotel ever again and would definitely not recommend.

Dear Jamille Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the issues you encountered, and I appreciate you bringing them to our attention. I’m truly sorry to hear about the lack of air conditioning and the unfortunate incident with the piece of metal in the shower. Your safety and comfort are our top priorities, and it’s concerning to know that we did not meet those standards during your visit. I also regret that we were unable to offer you a better room or a discount at the time. This is not the level of service we strive to provide, and I will be addressing this with our team to ensure we improve in the future. While I’m glad you enjoyed the courtyard, I understand that the room experience overshadowed your stay. We value your feedback and will take it into consideration as we work to enhance our facilities and services. I hope you will reconsider and give us another chance in the future. If you decide to stay with us again, please reach out directly, and I will personally ensure your experience is much more enjoyable. Thank you for your understanding, and I wish you all the best. Juan Tapia Laguna General Manager NOVOTEL CUSCO

Good location; Room nothing special

Tripadvisor 评级 4.0/5

Chodo Friends getaway - 经 TripAdvisor 认证的评论

Lovely interior courtyard / lobby and an excellent location. We had a room on the street. It was small. The narrow balcony looked out on the street. Because of the cold and the noise, a wooden door folded to close off the balcony. Awkward. The small room has a smaller bathroom.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

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其他网络用户评价我们的酒店

  • 449 评论 9.8/10 位置
  • 458 评论 6.8/10 房间
  • 684 评论 9.2/10 服务
  • 10 评论 6/10 上网
  • 257 评论 9.1/10 设施
  • 249 评论 5.7/10 舒适度
  • 233 评论 7.9/10 早餐
  • 107 评论 8.3/10 清洁度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。