Hotel Novotel Beijing Peace 4 estrellas

Nota de Tripadvisor 4.0/5 3.000 opiniones
Novotel Beijing Peace
Ver en un mapa
+ 27 Servicios
Reservar este hotel

Habitación 1

Número de personas
Edad de los niños

Mejor precio garantizado

¿Cómo funciona?

ALL - Accor Live Limitless

Gratis: conviértete en miembro

Cuando hago una reserva en este hotel:

  • Gano puntos Estatus y Recompensa

  • Puedo utilizar mis puntos Recompensa

  • Me beneficio de las ventajas

  • Puedo disfrutar de la tarifa para socios

Extras del hotel

  • Céntrico hotel en distrito de negocios de Wangfujing junto a Tiananmen y la Ciudad Prohibida

  • Bebida de bienvenida y bono con un 15% de descuento en comida y bebida cortesía de Accor.

  • Fácil acceso a la estación de autobuses y al metro. A 4 minutos a pie del metro de Dengshikou.

  • Punto de acceso a Internet y acceso gratuito a Internet WIFI en todo el hotel

  • Servicio de transporte público todos los días hasta el aeropuerto internacional de Pekín

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Servicios en el hotel y en las inmediaciones

Registro a partir de 14h00

Salida hasta 12h00

Servicios de pago

Servicios e información práctica
  • Registro en línea
  • Wifi/acceso a Internet
  • Parking
  • Accesibilidad para personas con movilidad reducida
  • Serv. de guardería a solicitud
  • Hotel 100% para no fumadores
  • Aire acondicionado
  • Idiomas hablados en el hotel
  • Recepción abierta las 24 horas
  • AMPLIACIÓN DE LA HORA DE SALIDA A LAS 17:00Servicios de pago
  • Lavado en seco / planchado
  • Boutiques/compras
  • Portero
  • Conserje
Ocio y actividades
  • Piscina interior con calefacción
  • Gimnasio
  • Bienestar
  • Serv. de guardería a solicitud
  • Alquiler de bicicletas
Restauración
  • Desayuno
  • 2 restaurante(s)
  • 1 bar(es)
  • Servicio de habitaciones
Servicios de negocios
  • 12 sala(s) de reuniones
  • Hotel para convenciones
  • Área de internet (Macintosh)
  • Centro de negocios
  • Servicio disponible fotocopia/impresión

Localización del hotel

Novotel Beijing Peace

3 Jinyu Hutong
Wangfujing
100006
beijing
china

Registro a partir de 14h00

Salida hasta 12h00

  • MISHI STREET :   116,110,812,813 MISHI STREET

  • DENGSHIKOU :   Line 5 DENGSHIKOU

  • DONGDAN, WANGFUJING :   Line 1 DONGDAN, WANGFUJING

  • DONG'AN MARKET (BEIJING APM) :   103,104 DONG'AN MARKET (BEIJING APM)

  • En avión

    BEIJING CAPITAL A 26,6 km /16,53 millas

  • En tren

    BEIJING STATION A 4 km /2,49 millas

GPS :39.91591, 116.415403

Nuestros alojamientos

Las habitaciones Novotel son espaciosas, adaptables y de diseño contemporáneo. Cubren todas las necesidades de sus huéspedes y son el lugar de alojamiento idóneo para cualquier tipo de estancia.

Habitación de categoría superior con 1 cama king size

  • Maximum number of people : 2
  • Surface area : Desde 24
  • Views : Orientada a la ciudad *

* En función de la disponibilidad del hotel

  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Agua mineral gratis en habitación
  • Set de café/té
  • Televisión por cable/satélite(...)

Habitación de categoría superior con 2 camas individuales

  • Maximum number of people : 2
  • Surface area : Desde 24
  • Views : Orientada a la ciudad *

* En función de la disponibilidad del hotel

  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Agua mineral gratis en habitación
  • Set de café/té
  • Televisión por cable/satélite(...)

Habitación Deluxe con 1 cama King Size

  • Maximum number of people : 3
  • Surface area : Desde 32

Habitación Deluxe con 2 Camas Individuales

  • Maximum number of people : 3
  • Surface area : Desde 32

Habitación Executive en planta Premier con una cama king size

  • Maximum number of people : 3
  • Views : Orientada a la ciudad *

* En función de la disponibilidad del hotel

  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Agua mineral gratis en habitación
  • Set de café/té
  • Televisión por cable/satélite(...)

Habitación Executive en la planta Premier con 2 camas individuales

  • Maximum number of people : 3
  • Views : Orientada a la ciudad *

* En función de la disponibilidad del hotel

  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Agua mineral gratis en habitación
  • Set de café/té
  • Televisión por cable/satélite(...)

Habitación tipo estudio con 1 cama Queen size

  • Maximum number of people : 3
  • Surface area : Desde 36
  • Views : Orientada a la ciudad *

* En función de la disponibilidad del hotel

  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Agua mineral gratis en habitación
  • Set de café/té
  • Televisión por cable/satélite(...)

Suite Premier con 1 Cama King Size

  • Maximum number of people : 3
  • Surface area : Desde 48
  • Views : Orientada a la ciudad *

* En función de la disponibilidad del hotel

  • Internet inalámbrico en habitaciones
  • Internet de alta velocidad
  • Agua mineral gratis en habitación
  • Set de café/té
  • Televisión por cable/satélite(...)

Nuestros restaurantes y bares

THE SQUARE

Tipo de cocina: Internacional

Con varias zonas de cocina en vivo, el Restaurante The Square ofrece un bufé con especialidades asiáticas e internacionales y un bufé a la carta. Local situado en la planta baja.

Comida

06:30 - 12:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

17:30 - 22:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

LE CABERNET

Tipo de cocina: Francés

Ubicado frente al hotel, el recién renovado Le Cabernet le sorprenderá con una original experiencia gastronómica que le permitirá degustar tradicionales especialidades francesas en un elegante entorno.

Comida

11:30 - 14:30

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

14:30 - 23:00

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

LOBBY BAR

Photo non contractuelle / Strictly non binding

Disfrute de excelentes vinos, cócteles especiales, té y café o aperitivos fríos y calientes en un relajado y acogedor entorno.

Comida

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Cena

  • Lun
  • Mar
  • Miér
  • Jue
  • Vier
  • Sáb
  • Dom

Tus reuniones y eventos

Nuestras salas de reuniones

  • Número de salas de reuniones: 12

  • Tamaño máximo: 432 m²

  • Capacidad máxima: 350 personas

  • Aforo máximo para banquetes: 250 personas

Más información

Valoraciones de
Novotel Beijing Peace de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL 4.1/5

6.008 opiniones

tripadvisor

Valoración de TripAdvisor 4.0/5

3.000 opiniones

Nota de clientes de Avis 4.1/5

Anónimo Negocios - 15/11/2019 Comentarios confirmados ALL

El cuarto estaba bien pero olía un poco mal como a cigarro.

Dear Ms. Elisa D., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, your comment about the unpleasant cigarette smell has been well-noted and rest assure we do have a clear non-smoking policy. On top of it, a RMB 1,500 cleaning fee policy is applied and should be settled upon check out for those who smoke inside our premises. Unfortunately, we cannot control our Guests’ behaviour inside the privacy of their rooms. Also, your comment about not receiving your Welcome Drink voucher was cascaded to our Director of Rooms. With the support of the Front Office Manager: he has personally reminded the Team to extend vouchers to all Guests being entitled. I am sorry for the inconvenience caused, this is clearly our shortfall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Habitación desgastada

Nota de clientes de Avis 4.1/5

Iván En solitario - 18/10/2019 Comentarios confirmados ALL

Buena experiencia en general, pero la habitación se notaba que tenía un gran desgaste

Dear Mr. Ivan Alfonso M., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. I am very glad to read that you satisfied with your overall stay with us. Our property has actually begun early last year some enhancements of its public areas (Still on-going) and also some renovation of the second wing – which has been now completed. Main wing is now our main point of focus: therefore All the TVs have been changed as well as all our carpet floors which is nearly replaced on every floors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Regular

Nota de clientes de Avis 4.1/5

Anónimo Familias - 05/10/2019 Comentarios confirmados ALL

Hotel viejo sin mantenimiento en muebles,regadera superior completamente tapada.

Dear Ms. Beatriz Julieta C., Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our property has actually begun early last year some enhancements of its public areas (Still on-going) and also some renovation of the second wing – which has been now completed. It’s all work on progress and main focus is now on the main building where we are gradually changing all carpets (Only few floors remain) and all rooms now have been equipped with brand new TV sets. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Buena ubicación

Nota de Tripadvisor 4.0/5

Adventure01233041720 En familia - 23/09/2019 Valoración certificada de TripAdvisor

Hotel céntrico y con metro cercano al mismo. Muy cercano a zona comercial con mucha fluencia de gente. El desayuno con bastante variedad de productos. La habitación un poco pequeña para tres personas pero aceptable.

Dear Guest, I would like to thank you for taking the time to share your experience at Novotel Beijing Peace. I am very glad to read that you satisfied with your stay with us, particularly our hotel location and the breakfast. We all look forward to welcoming you back in the near future. Sincerely. Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Un hotel que debe actualizarse.

Nota de Tripadvisor 4.0/5

ionao63 En pareja - 27/08/2019 Valoración certificada de TripAdvisor

Desayuno. Bollería de mala calidad. Baño. Las tuberías olían bastante y eso que estuvimos en una habitación "priority". Los muebles de las habitaciones, algunos estaban dañados. En general, creemos, que deben de mejorar ciertas cosas para tener precios occidentales.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. Our property has actually begun early last year some enhancements of its public areas (Still on-going) and also some renovation of the second wing – which has been now completed. Main wing is now our main point of focus: therefore all TVs have been changed and also remaining carpets should be all replaced towards the end of the year. Your comment about the unpleasant smell in your room was shared with our Director of Engineering for his immediate action. As this is unfortunately something we cannot handled: we contacted a 3rd Party to come & cleanse our piping system. Due to the outside temperature combined with humidity level: it might explain this situation. Our Executive Chef has already looked at the quality of our pastries served at the Breakfast. Some necessary trainings will be conducted to improve our food qualities. Once again, I apologize for the inconvenience caused and do sincerely hope we get the opportunity to welcoming you back in the future. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Hotel con standard internacional para familias y negocios

Nota de clientes de Avis 4.1/5

Anónimo Negocios - 23/08/2019 Comentarios confirmados ALL

Servicio perfecto. Decoración muy agradable. Mostrar más atención al mantenimiento de las habitaciones.

Dear Mr. Francisco Javier B., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially your satisfaction about our services. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, your comment about our maintenance was shared with our Director of Engineering for his immediate action. I am sorry for the inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Muy buena ubicación

Nota de clientes de Avis 4.1/5

Agustín Negocios - 25/06/2019 Comentarios confirmados ALL

Ubicación muy buena.

Dear Mr. Agustin A., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

comodo y elegante

Nota de clientes de Avis 4.1/5

Josee G. Parejas - 09/06/2019 Comentarios confirmados ALL

servicio excelente, esplendido y variado desayuno buffet, habitacion confortable con toallas batas y edredones de buena calidad.

Dear Mr. Jose Gabriel g. Aliaga, We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially your satisfaction about our services. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Bien ubicado

Nota de clientes de Avis 4.1/5

Anónimo Negocios - 02/06/2019 Comentarios confirmados ALL

Muy buena en general. Excelente ubicación. El personal hablaba inglés. Habitaciones grandes y cómodas.

Dear Ms. Mariana Paola A., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team, espcially your satisfaction about our staff English Proficiency. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Me gusta mucho desayunar abajo en el hotel

Nota de clientes de Avis 4.1/5

Jorge V. B. Parejas - 20/05/2019 Comentarios confirmados ALL

Siempre ha sido muy positiva

Dear Mr. Jorge Vidal B., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Muy buena ubicacion

Nota de clientes de Avis 4.1/5

Adrian G. Parejas - 06/05/2019 Comentarios confirmados ALL

Todo estuvo perfecto

Dear Mr. Adrian Tomas g., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Me gusta el hotel y su desayuno como las habitaciones que estan limpias. La situacion del hotel para un turita es excelente

Nota de clientes de Avis 4.1/5

Jorge V. B. Parejas - 05/04/2019 Comentarios confirmados ALL

Solo quiero remarcar que la semana pasada 1 de abril me aloje en el hotel y en los ckekins me encontre con una chica en recepcion que no se por que se reia de mi ingles mientras yo con todo mi esfuerzo con la otra compañera intentaba aclarar por que me habian mandado a la parte nueva del hotel en lugar de la que esta en la 10 planta la parte mas antigua. No me gusto sus maneras y se lo dije educadamente que reirse o gesticular los labios como de forma de mostrar un desprecio no era una buena manera de tratar al cliente Por lo demas este fin de semana vuelvo otra vez y el 18 de abril tambien. Tengo que decir que pienso volver muchas veces, pues tal y como llego de Barcelona siempre me alojo en su hotel Muchas gracias por su tiempo Jorge Vidal B.

Dear Mr. Vidal B., Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comment about our front desk service was cascaded to our Director of Front Office. We both feel very concerned about what happened and rest assured this matter will be handled internally. It is expected from all our Team Members to extend warm and engaging service to all Guests – at any moment. On the other hand, we were delighted to read you were satisfied with your overall stay with us. As a token of apologies to us, we have arranged an upgrade for your coming stay and also access to our Club Lounge located on the top floor providing an amazing view of the Forbidden City. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you back today. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Correcta pero insatisfecha

Nota de clientes de Avis 4.1/5

Patxi En solitario - 03/11/2018 Comentarios confirmados ALL

Soy Gold Solicite check in early y no tuve habitacion hasta pasadas las 14:00 Me alojaron en el edificio adyacente (peor calidad en mi opinion) El ascensor estuvo estropeado para ir a mi habitación mas de 15min Por otro lado para acceder a mi habitación tuve q subir las maletas por unas escaleras (edificio adyacente) Hasta ahora siempre me había alojado en el Novotel Beijing Peace pero este viaje no ha sido para recordar.

Dear Mr. Francisco Javier S., Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On the day you visited us, our hotel was full and we were not be able to provide early check in and extend you with an upgrade – as subject to availability. However, our Front Desk did their very best - such as arranging you access to the Premier Lounge. Your comment about the lift was shared with our Director of Engineering for his immediate action. We’ll consider minimize the influence of our lift maintenance to avoid the same issue happen again in the future. I am sorry for the inconvenience caused. Once again, I apologize for the inconvenience caused and hope we have the opportunity to welcome you again in the future. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Nos sentimos mi marido y yo como en un paraíso.

Nota de clientes de Avis 4.1/5

Bella C. V. Negocios - 17/10/2018 Comentarios confirmados ALL

No tuve el menor tropiezo y pudimos constatar el profesionalismo que manejan igual que la belleza de las instalaciones y la hospitalidad que entregan.

Dear Ms. Bella Clara V. Corkidi, We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially your compliment about our staff service and professionalism. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Muy satisfecho con el servicio

Nota de clientes de Avis 4.1/5

Diego G. Negocios - 14/08/2018 Comentarios confirmados ALL

Excelente ubicación, muy buen servicio. Desayuno variado. cordialidad del personal

Dear Mr. Diego Guillermo G., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially your satisfacton about our staff service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duan Liming Guest Experience & Training Director Novotel Beijing Peace

El personal muy mal educado

Nota de clientes de Avis 4.1/5

Alberto Parejas - 02/08/2018 Comentarios confirmados ALL

El hotel es muy lindo y cómodo. Pero las personas que trabajan no son nada amables, tienen un trato muy agresivo hacia los huéspedes, no nos quisieron ayudar a pedir un simple un taxi. En especial, HEWLETT SONG (Concierge Captain) y ERIC XUE (Concierge), me trataron a mí y a mi mujer de muy mal trato... espero que capaciten a su personal con más amabilidad y trato humano a sus huéspedes.

Dear Mr. V., Thank you for writing and tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet your expectations and feel sorry about the inconvenience you mentioned. After talking to our Director of Front Office: this is absolutely correct we ran out of umbrellas on that day – as all were already borrowed by other in house Guests. Umbrellas are not part of any standard amenities at Novotel therefore stock on hands kept is indeed limited. I truly feel sorry for all Guests who got troubled by the heavy rain. As a consequence, even if Wangfujing Street is a popular traffic area: all taxis were on high demand and we were not able to get any at that time. Most hotels and people in need of a taxi must have certainly faced the same situation unfortunately. In regards of your interaction with our Concierge, this is not something I can comment as both of our Colleagues are experienced and been working at Novotel Beijing Peace for many years with impeccable service record. Nevertheless, we have shared with the Concierge Team your feedback – would such incident reoccurring again: the matter will be handled internally. Once again, I feel very sorry for this experience you described. If I can be of any further assistance, please do not hesitate to contact me directly at qu… Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Hotel muy buen ubicado

Nota de clientes de Avis 4.1/5

Eduardo T. En solitario - 02/08/2018 Comentarios confirmados ALL

Buen hotel. Habitación muy cómoda con vista abierta espectacular de Beijing. Baño amplio y funcional. Desayuno muy bueno. Olor en pasillos. Oficina de turismo del hotel aplica precios muy altos en relación a las agencias y solo presenta unos pocos tours de los qué hay disponibles en Beijing.

Dear Mr. Eduardo Angel T., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, your comment regarding the corridor bad smell has been well noted and our Housekeeping and Engineering Team will check and act to improve immediately. I am sorry for the inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duan Liming Guest Experience & Training Director Novotel Beijing Peace

Buena

Nota de clientes de Avis 4.1/5

Marcela S. Familias - 24/07/2018 Comentarios confirmados ALL

Nos atendio una señora de 60 años aproximadamentes y le falto tener tacto, es decir, ser mas amable y tener paciencia, deben ser mas calido, son muy acelerados, nos hablaban muy rapido, solo 2 personas fueron muy amables los que nos ayudaron a subir las maletas su nombre es Eric y el otro no recuerdo. En el desayuno tambien nos atendieron muy bien solo que apenas terninabamos de servirnos ya nos retiraban el plato. En las habitaciones encontramos un poco de basura, papeles de galletitas y el olor a AJO fue muy fuerte deberian de pensar que wn el hotel se hospedan personas de distintas culturas y ese olor a veces molesta, hasta en los pasillos se olia a AJO. Ojala le sirva nuestra experiencia para mejorar.

Dear Ms. Marcela Elda S., Thank you very much for taking the time to share your comments with us, and I am sorry that some of your experience did not meet your expectations. Your experience upon check in was cascaded to our Director of Rooms for his immediate action. With the support of the Front Desk Manager: he has personally reminded the Team to extend warm and engaging service to all Guests – at any moment. We’ll also conduct some extra training to improve our overall services. On the other hand, we were delighted to read that you satisfied with services provided by Mr. Eric and his colleague. I also shared your additional comments to our Housekeeping and Food & Beverage for them immediate improvements. I am sure these feedbacks will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Beijing Peace. If I can be of any assistance, please do not hesitate to contact me. Sincerely, Mr. Duan Liming Director of Guest Experience & Training Novotel Beijing Peace

Un hotel muy bueno para visitar beijing

Nota de clientes de Avis 4.1/5

Said Parejas - 23/07/2018 Comentarios confirmados ALL

Fue una buena estancia. El personal muy amable y el hotel muy bonito. Céntrico lo que ayuda a poder moverse con facilidad y el hecho que esté a una esquina de Wangfujing es muy bueno. Para mejorar recomiendo colocar un área para centarse en el lobby. Las que se encuentran son incómodas y muy pocas y escondidas. No me gustó que para entrar al área de espera tengas que consumir obligatoriamente aún estando vacío gran parte de las sillas. Creo que no tendría que ser así se trata de dar un servicio.

Dear Mr. Said Jesus C., We very much appreciate your comments regarding your stay at the Novotel Beijing Peace. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially your satisfaction about our staff friendliness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, your comment about the lobby waiting area has been well noted and we'll take your comment into our consideration to improve in the future. I am sorry for the inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duan Liming Guest Experience & Training Director Novotel Beijing Peace

Baja relación calidad/precio

Nota de clientes de Avis 4.1/5

Juan B. D. M. Negocios - 09/06/2018 Comentarios confirmados ALL

Habitación pequeña , el aire no funcionaba, las camas pequeñas, la presión del agua pobre, el baño sucio

Dear Mr. Baque De m., Greetings from Novotel Beijing Peace. Thank you for taking the time to tell us about your experience at the Novotel Beijing Peace. I am sorry that your experience did not meet with your expectations; and we were not able to tick any marks this time. Please allow me – on behalf of my Colleagues - to express our most sincere apologies. Should I be of any further assistance, do not hesitate to contact me directly. Sincerely, Duan Liming Guest Experience & Training Director Novotel Beijing Peace
Nuestras 20 valoraciones más recientes

En colaboración con TripAdvisor

Nuestros hoteles cercanos

Todos nuestros hoteles en beijing