加尔米施-帕滕基兴美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 722 评论

保证最优惠房价
加尔米施-帕滕基兴美居酒店 - Image 1
加尔米施-帕滕基兴美居酒店 - Image 2
加尔米施-帕滕基兴美居酒店 - Image 3
加尔米施-帕滕基兴美居酒店 - Image 4
Mittenwalder Str.2, 82467 加尔米施-帕滕基兴, 德国

描述

酒店其他优惠

  • 宽敞温馨的巴伐利亚风格餐厅。

  • 安静的啤酒花园，可欣赏阿尔卑斯山全景

  • 酒店内设多媒体工作室

  • 休闲区设有游泳池、桑拿、按摩和蒸汽浴。

  • 正好坐落于历史悠久的路德维希大街

我们的客房

酒店位置

加尔米施-帕滕基兴美居酒店

Mittenwalder Str.2
82467 加尔米施-帕滕基兴
德国

GPS:47.491116, 11.112724

电话
传真 +49 8821 74268

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ALT PARTENKIRCHEN

舒适的"Alt-Partenkirchen"餐厅是享用巴伐利亚美食、补充精力的理想选择。餐厅每天都供应各种当地美食，您也可以在啤酒花园享用这些美味。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  722 评论

TripAdvisor 评级  3.5/5  927 评论

Not the best. Friendly but not a 4 star

Tripadvisor 评级 2.0/5

Debbie L 经 TripAdvisor 认证的评论

Currently staying here the building and lobby are lovely and staff greeted me warmly and were extremely kind. Sadly that’s where it stopped being 4 star in my opinion. The room I’m in is incredibly dated. My bed(s) have been made up as a double in the standards style of the region with two single covers. I’m glad they have as the single is a child size not a full size single. Beds fairly comfortable at first but not the best. Room clean. Decor very dated. Bathroom also very dated. light not working in the bathroom but reception quick to offer a repair (edit: day 3 still not repaired) But in the two rooms (standard double) i booked neither room has curtains that actually fit the window leaving a 10-12” gap. The food smells good but have to book. Breakfast good. Not convinced this is a 4 star room…. If you stay here don’t expect 4 star looks despite the so far 4 star service

Dear Guest, Thank you for your feedback. We’re pleased that you found our staff kind and welcoming, as excellent service is our priority. We regret that the room’s decor, bed setup, and curtains did not meet your expectations and apologize for the delayed bathroom repair. Your comments are noted, and we are actively working on updates to enhance guest comfort. We’re glad you enjoyed the breakfast and appreciate your understanding of our dining reservation policy. We hope to welcome you again in the future and provide an improved experience. Best regards, Eva Binder General Manager

Average hotel

Tripadvisor 评级 3.0/5

Wongosari 经 TripAdvisor 认证的评论

Cons : 1/ located next to Partikenchen street where you can find beautifully painted buildings. 2/ beside a supermarket. 3/ there is ample parking on-site right in front of the hotel. 4/ Room is quiet and clean. 5/ Wifi is good. 6/ Service is friendly and helpful. Cons : 1/ Bed and pillows are too soft. Hotel provided 2 free additional pillows upon request. 2/ Hotel is old but meets the basic needs of a hotel. 3/ Breakfast place crowded due to limited space.

Dear Wongosari, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our convenient location, the cleanliness of your room, and the friendly service from our staff. It’s great to know that our Wi-Fi met your needs! We also appreciate your constructive comments. We understand that the softness of the bed and pillows may not suit everyone, and we’re pleased to hear that our team was able to provide additional pillows for your comfort. We're actively looking into ways to enhance our breakfast area to ensure a more pleasant experience for all our guests. Your insights are invaluable to us as we strive to improve, and we hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, Eva Binder General Manager

客户意见评级 3.0/5

匿名 家庭住宿 - 所有已确认评论

停车都满了

Dear Luming X., Thank you for taking the time to tell us about your experience at the Mercure Hotel Garmisch Partenkirchen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva Binder General Manager

Pleasant stay

Tripadvisor 评级 5.0/5

Paul D Couples - 经 TripAdvisor 认证的评论

We recently stayed for three nights on a bed and breakfast basis.On arrival day we were earlier than planned. The male and female receptionists were very kind and helpful and we could use the facilities pending check in. A short while later our roon was ready and the lady was on duty, she was very helpful spoke english and gave us some helpful information about the area as it was our first time visit. Our room was bright and clean and the bed was very comfy. The swimming pool was great as we both enjoy swimming. One thing to bare in mind is the showers and changing are mixed so hire a robe from reception so you can shower in your room . We didnt eat in the hotel in the evenings as we ate out in a few of the establishments on Ludwigstrasse which is left of the hotel. We had breakfast and always found plenty we liked. Its also around a 15 minute walk to the Olympic ski jump centre and a 5 minute drive to the railway stn for Zugpitze mountain. All the staff we encountered were polite and professional. If ever in the area again my wife and I agreed we would stay again .

Dear Paul D., Thank you for your wonderful feedback! We are delighted to hear that you had a pleasant stay with us and that you were well taken care of by our team. It’s great to know that you enjoyed your room, the swimming pool, and our breakfast offerings. We also appreciate your feedback on the shower and changing facilities, which we will consider for future improvements. We would be thrilled to welcome you and your wife back should you return to the area. Thank you once again for your kind words! Best regards, Eva Binder General Manager

Complain Review

Tripadvisor 评级 1.0/5

Sulaiman A 经 TripAdvisor 认证的评论

Dear Mercure Hotel Garmisch-Partenkirchen Management, I am writing to bring to your attention an unfortunate issue that occurred during my recent visit to your hotel 25 Jun 2024 (midnight) . My friends and I arrived in Garmisch late at night, and we approached your front desk in hopes of securing two rooms for the night. Upon arrival, we respectfully inquired about room rates and the possibility of any available discounts. Unfortunately, the receptionist took an unexpected turn. The receptionist on duty responded not only with a refusal but also raised their voice and rudely demanded that we leave the hotel. This reaction was both surprising and disappointing, especially considering the late hour and our polite approach. I am compelled to communicate this to you not out of grievance but in the hopes that this may be an isolated issue not reflective of the hotel's standards. Garmisch-Partenkirchen, being renowned for its hospitality, and this being our first visit, it was disheartening to face such a reception. I believe in constructive feedback and hope that this incident will be investigated to prevent future occurrences that could tarnish the reputation of your esteemed hotel. Thank you.

Dear Guest, Thank you very much for taking the time to write a report about our hotel and our service, because it is very important for us to find out what guests think about our hotel. This is the only way we are able to maintain our service offering at a consistently high level and to correct any errors and deficiencies immediately. We are very sorry to read that we did not manage to meet your expectations this time and you can be assured that we will follow up on your comments in detail, as our greatest goal is to offer our guests an all-round pleasant stay. We would be very happy if you would consider us again for your next stay in Garmisch-Partenkirchen. Best regards Eva Binder General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 475 评论 8.5/10 位置
  • 920 评论 6.9/10 房间
  • 742 评论 7.4/10 服务
  • 5 评论 5.9/10 上网
  • 633 评论 9.2/10 早餐
  • 374 评论 4.3/10 舒适度
  • 346 评论 7.2/10 清洁度
  • 335 评论 6.4/10 氛围

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