加尔米施-帕滕基兴美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 783 评论

保证最优惠房价
加尔米施-帕滕基兴美居酒店 - Image 1
加尔米施-帕滕基兴美居酒店 - Image 2
加尔米施-帕滕基兴美居酒店 - Image 3
加尔米施-帕滕基兴美居酒店 - Image 4
Mittenwalder Str.2, 82467 加尔米施-帕滕基兴, 德国

描述

酒店其他优惠

  • 宽敞温馨的巴伐利亚风格餐厅。

  • 安静的啤酒花园，可欣赏阿尔卑斯山全景

  • 酒店内设多媒体工作室

  • 休闲区设有游泳池、桑拿、按摩和蒸汽浴。

  • 正好坐落于历史悠久的路德维希大街

我们的客房

酒店位置

加尔米施-帕滕基兴美居酒店

Mittenwalder Str.2
82467 加尔米施-帕滕基兴
德国

GPS:47.491116, 11.112724

电话
传真 +49 8821 74268

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ALT PARTENKIRCHEN

舒适的"Alt-Partenkirchen"餐厅是享用巴伐利亚美食、补充精力的理想选择。餐厅每天都供应各种当地美食，您也可以在啤酒花园享用这些美味。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  783 评论

TripAdvisor 评级  3.5/5  944 评论

I recommend

Tripadvisor 评级 5.0/5

Minakhina N 经 TripAdvisor 认证的评论

This hotel has beautiful rooms, a very cozy pool and sauna. A modest breakfast, but special thanks for the Ronnefeldt tea. I am a tea connoisseur and I know the cost and quality of Ronnefeldt tea very well. There was a very inexperienced employee at the reception (unfortunately, I don't remember her name, but she had a beautiful henna painting on her hands). She didn't understand any of the issues at all and created long queues at the reception. But fortunately, you have other great staff: Garabzyeyeva Maryna and Hevryk Vladyslav, who came to the rescue in time and left the most pleasant impression of the hotel in the end. I would like to thank them very much, as I did not have time to thank them personally. Very often the great work of humble employees goes unnoticed. That's why I decided to write to you to acknowledge the professionalism and courtesy of Maryna and Vladislav. It is these employees who create a pleasant atmosphere and make it easier to return to the hotel. Thank you very much!

Dear valued Guest, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We’re delighted to hear that you enjoyed the beauty of our rooms, the cozy pool and sauna, and especially the Ronnefeldt tea – it’s always a pleasure to meet a true tea connoisseur! Your appreciation for these details means a great deal to us. At the same time, I’d like to sincerely apologize for the experience you had at reception. We take your feedback seriously and will use it constructively to improve our training and service quality. Your recognition of Ms. Maryna and Mr. Vladyslav truly warms our hearts. We are proud to have such dedicated and professional team members. I will personally pass on your kind words to them – I’m certain they will be deeply appreciated. It is indeed the care and attentiveness of team members like Maryna and Vladyslav that help create the welcoming atmosphere we strive for. Thank you again for highlighting their efforts and for recommending our hotel. We hope to welcome you back to Garmisch soon! Warm regards, Eva Binder General Manager

uncomfortable

Tripadvisor 评级 2.0/5

JacekWawrzyniuk 家庭住宿 - 经 TripAdvisor 认证的评论

Good day, I spent my vacation in your hotel from 18 to 21.02.2025. On 18 and 19.02 the swimming pool was not available. You suggested a swimming pool in another hotel, unfortunately it was an uncomfortable situation for me. I booked your hotel precisely for this reason, so that after skiing I would not have to get dressed, get in the car and go to the swimming pool. In such a situation I would pay for another cheaper hotel and I would commute to the swimming pool in the area. In my opinion I should receive financial compensation for this situation.

Dear valued guest, Thank you for sharing your feedback regarding your stay with us. We truly regret that the swimming pool was unavailable during your visit and that the alternative arrangement caused you discomfort. We completely understand your frustration, as you chose our hotel for the convenience of having the pool on-site after a day of skiing. Unfortunately, despite our best efforts and an expedited 24-hour express delivery, the replacement part for the pool took longer to arrive than anticipated. We deeply regret this situation and would have preferred to offer you a more seamless experience. Please accept our sincerest apologies for the inconvenience this caused. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Kind regards, Eva Binder General Manager

Absolutely worst customer service with the most rude staff!

Tripadvisor 评级 1.0/5

viral s Couples - 经 TripAdvisor 认证的评论

Our nightmare started right from the point of checking in. The lady at the front desk was extremely rude when we asked for check in she categorically denied it saying that rooms were still not ready. However, within a minute she allocated a room to other guest. We were checked in only when we raised this issue of racism. Similarly, we were denied in-room dining dinner during our stay stating that the kitchen was shut for at 9pm (we sought to order at 9.20pm). However, the in-room dining menu clearly mentioned that it was available till 10pm. And during this entire episode, the staff and the reception lady was extremely rude and disrespectful. This has been clearly the worst hospitality experience that we had and because of this, we are not going to renew our Accor Silver or higher tier membership. Would strongly urge the management that they take disciplinary actions against uncouth employees so that guests can have some degree of respect.

Dear viral s, Thank you for your feedback. We sincerely apologize that your experience did not meet your expectations. We deeply regret the challenges you faced during check-in and with in-room dining, as well as any unprofessional behavior you encountered. Please rest assured that we take such concerns seriously and will address them with our team to ensure improvements in service and guest care. We hope you will give us another opportunity in the future to provide you with a better experience. Best regards, Eva Binder General Manager

Not the best. Friendly but not a 4 star

Tripadvisor 评级 2.0/5

Debbie L 经 TripAdvisor 认证的评论

Currently staying here the building and lobby are lovely and staff greeted me warmly and were extremely kind. Sadly that’s where it stopped being 4 star in my opinion. The room I’m in is incredibly dated. My bed(s) have been made up as a double in the standards style of the region with two single covers. I’m glad they have as the single is a child size not a full size single. Beds fairly comfortable at first but not the best. Room clean. Decor very dated. Bathroom also very dated. light not working in the bathroom but reception quick to offer a repair (edit: day 3 still not repaired) But in the two rooms (standard double) i booked neither room has curtains that actually fit the window leaving a 10-12” gap. The food smells good but have to book. Breakfast good. Not convinced this is a 4 star room…. If you stay here don’t expect 4 star looks despite the so far 4 star service

Dear Guest, Thank you for your feedback. We’re pleased that you found our staff kind and welcoming, as excellent service is our priority. We regret that the room’s decor, bed setup, and curtains did not meet your expectations and apologize for the delayed bathroom repair. Your comments are noted, and we are actively working on updates to enhance guest comfort. We’re glad you enjoyed the breakfast and appreciate your understanding of our dining reservation policy. We hope to welcome you again in the future and provide an improved experience. Best regards, Eva Binder General Manager

Average hotel

Tripadvisor 评级 3.0/5

Wongosari 经 TripAdvisor 认证的评论

Cons : 1/ located next to Partikenchen street where you can find beautifully painted buildings. 2/ beside a supermarket. 3/ there is ample parking on-site right in front of the hotel. 4/ Room is quiet and clean. 5/ Wifi is good. 6/ Service is friendly and helpful. Cons : 1/ Bed and pillows are too soft. Hotel provided 2 free additional pillows upon request. 2/ Hotel is old but meets the basic needs of a hotel. 3/ Breakfast place crowded due to limited space.

Dear Wongosari, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our convenient location, the cleanliness of your room, and the friendly service from our staff. It’s great to know that our Wi-Fi met your needs! We also appreciate your constructive comments. We understand that the softness of the bed and pillows may not suit everyone, and we’re pleased to hear that our team was able to provide additional pillows for your comfort. We're actively looking into ways to enhance our breakfast area to ensure a more pleasant experience for all our guests. Your insights are invaluable to us as we strive to improve, and we hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, Eva Binder General Manager

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其他网络用户评价我们的酒店

  • 495 评论 8.8/10 位置
  • 957 评论 6.7/10 房间
  • 750 评论 7.3/10 服务
  • 7 评论 6.8/10 上网
  • 662 评论 9/10 早餐
  • 384 评论 4.3/10 舒适度
  • 334 评论 7/10 清洁度
  • 143 评论 5.4/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。