Mercure Hotel Garmisch-Partenkirchen 4성

고객 평점 (ALL 평가) 4.2/5 716 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Hotel Garmisch-Partenkirchen - Image 1
Mercure Hotel Garmisch-Partenkirchen - Image 2
Mercure Hotel Garmisch-Partenkirchen - Image 3
Mercure Hotel Garmisch-Partenkirchen - Image 4
Mittenwalder Str. 2, 82467 GARMISCH-PARTENKIRCHEN, Germany

호텔설명

호텔 추가 정보

  • Spacious restaurant in Bavarian style

  • Quiet beer garden with a panoramic view of the Alps

  • Hotel multimedia studio

  • Leisure area with swimming pool, sauna, massage and steam bath

  • Located directly on the historic Ludwigstrasse

숙박

호텔 위치

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2
82467 GARMISCH-PARTENKIRCHEN
Germany

GPS:47.491116, 11.112724

전화
팩스 +49 8821 74268

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ALT PARTENKIRCHEN

The cozy Alt-Partenkirchen restaurant is the right place to replenish with Bavarian delicacies. Every day, there are various tasty treats from the region, which are also served in the beer garden.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  716 리뷰

TripAdvisor 평가  3.5/5  926 리뷰

Average hotel

트립어드바이저 평점 3.0/5

Wongosari TripAdvisor 인증 리뷰

Cons : 1/ located next to Partikenchen street where you can find beautifully painted buildings. 2/ beside a supermarket. 3/ there is ample parking on-site right in front of the hotel. 4/ Room is quiet and clean. 5/ Wifi is good. 6/ Service is friendly and helpful. Cons : 1/ Bed and pillows are too soft. Hotel provided 2 free additional pillows upon request. 2/ Hotel is old but meets the basic needs of a hotel. 3/ Breakfast place crowded due to limited space.

Dear Wongosari, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our convenient location, the cleanliness of your room, and the friendly service from our staff. It’s great to know that our Wi-Fi met your needs! We also appreciate your constructive comments. We understand that the softness of the bed and pillows may not suit everyone, and we’re pleased to hear that our team was able to provide additional pillows for your comfort. We're actively looking into ways to enhance our breakfast area to ensure a more pleasant experience for all our guests. Your insights are invaluable to us as we strive to improve, and we hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, Eva Binder General Manager

응대가 엉망

고객 평점 1.0/5

익명 1인 - 전체(All) 통지 확인

응대가 엉망입니다. 바바리안 알프스 스탑오버 패키지를 구매했는데, 해당 패키지에 대해 모두가 모르고 있었습니다. 수 차례 문의한 후에야 런치 박스를 받을 수 있었습니다 와이파이도 되지 않았습니다. 창문도 잘 열리지 않아서 더웠습니다.

Dear Kyusun L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Garmisch Partenkirchen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva Binder General Manager

Pleasant stay

트립어드바이저 평점 5.0/5

Paul D Couples - TripAdvisor 인증 리뷰

We recently stayed for three nights on a bed and breakfast basis.On arrival day we were earlier than planned. The male and female receptionists were very kind and helpful and we could use the facilities pending check in. A short while later our roon was ready and the lady was on duty, she was very helpful spoke english and gave us some helpful information about the area as it was our first time visit. Our room was bright and clean and the bed was very comfy. The swimming pool was great as we both enjoy swimming. One thing to bare in mind is the showers and changing are mixed so hire a robe from reception so you can shower in your room . We didnt eat in the hotel in the evenings as we ate out in a few of the establishments on Ludwigstrasse which is left of the hotel. We had breakfast and always found plenty we liked. Its also around a 15 minute walk to the Olympic ski jump centre and a 5 minute drive to the railway stn for Zugpitze mountain. All the staff we encountered were polite and professional. If ever in the area again my wife and I agreed we would stay again .

Dear Paul D., Thank you for your wonderful feedback! We are delighted to hear that you had a pleasant stay with us and that you were well taken care of by our team. It’s great to know that you enjoyed your room, the swimming pool, and our breakfast offerings. We also appreciate your feedback on the shower and changing facilities, which we will consider for future improvements. We would be thrilled to welcome you and your wife back should you return to the area. Thank you once again for your kind words! Best regards, Eva Binder General Manager

Complain Review

트립어드바이저 평점 1.0/5

Sulaiman A TripAdvisor 인증 리뷰

Dear Mercure Hotel Garmisch-Partenkirchen Management, I am writing to bring to your attention an unfortunate issue that occurred during my recent visit to your hotel 25 Jun 2024 (midnight) . My friends and I arrived in Garmisch late at night, and we approached your front desk in hopes of securing two rooms for the night. Upon arrival, we respectfully inquired about room rates and the possibility of any available discounts. Unfortunately, the receptionist took an unexpected turn. The receptionist on duty responded not only with a refusal but also raised their voice and rudely demanded that we leave the hotel. This reaction was both surprising and disappointing, especially considering the late hour and our polite approach. I am compelled to communicate this to you not out of grievance but in the hopes that this may be an isolated issue not reflective of the hotel's standards. Garmisch-Partenkirchen, being renowned for its hospitality, and this being our first visit, it was disheartening to face such a reception. I believe in constructive feedback and hope that this incident will be investigated to prevent future occurrences that could tarnish the reputation of your esteemed hotel. Thank you.

Dear Guest, Thank you very much for taking the time to write a report about our hotel and our service, because it is very important for us to find out what guests think about our hotel. This is the only way we are able to maintain our service offering at a consistently high level and to correct any errors and deficiencies immediately. We are very sorry to read that we did not manage to meet your expectations this time and you can be assured that we will follow up on your comments in detail, as our greatest goal is to offer our guests an all-round pleasant stay. We would be very happy if you would consider us again for your next stay in Garmisch-Partenkirchen. Best regards Eva Binder General Manager

Repeat stay

트립어드바이저 평점 5.0/5

danny r Couples - TripAdvisor 인증 리뷰

Stayed 3 x before and this time all went great,check in and out professional,room upgraded and breakfast was included,have good selections,maybe little crowded but ok.If I remember correctly prior to this stay parking was free and now 9 euros

Dear danny r, Thank you so much for loyality and for your wonderful review ! It is brilliant to read that you enjoyed your recent stay with us to the fullest. We look forward to welcome you back and wish you all the best in the meanwhile! Warm regards from our Mercure Hotel Garmisch-Partenkirchen, Eva BInder General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 467 리뷰 8.5/10 위치
  • 902 리뷰 6.8/10 객실
  • 733 리뷰 7.2/10 서비스
  • 6 리뷰 6.2/10 인터넷 가격
  • 610 리뷰 9.2/10 조식
  • 368 리뷰 4.2/10 안락함
  • 341 리뷰 7.2/10 청결도
  • 323 리뷰 6.3/10 분위기

Powered by Trustyou

주변에 있는 다른 시설

ibis Innsbruck

고객 평점 (ALL 평가) 4.4/5 (1173 리뷰)

거리 33.338 km

호텔 보기
Garmisch-Partenkirchen 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.