ibis Styles Karratha 3.5 stars

Customer review rating (ALL Rating) 3.8/5 120 reviews

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Description

Hotel extras

Providing guests with a range of convenient services and facilities, ibis Styles Karratha features gated onsite parking, free onsite parking, reduced mobility services and guest rooms, business services and air-conditioned guest rooms .

Our accommodation(s)

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Hotel location

ibis Styles Karratha

35 - 45 Searipple Road
6714 KARRATHA
Australia

GPS:-20.732172, 116.846733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

HEARSON'S BISTRO

Hearson's Bistro offers a sumptuous seasonal Menu with Al Fresco Dining. OPEN HOURS: 06:00-09:00/12:00-14:00/18:00-20:30 - Mon-Sat 07:00-10:00/12:00-14:00/18:00-20:30 - Sun & Public Holidays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  120 reviews

TripAdvisor Rating  3.5/5  236 reviews

Great stay, felt spoiled

Customer review rating 5.0/5

Ll Business - Confirmed reviews ALL

The staff were great, the venue offers excellent dining, the pool area is beautiful and the room was spacious and good for a business trip with a desk to work at.

Dear Elizabeth, We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toby Mew General manager

Cleanliness

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Somewhat disappointed with this ibis hotel sorry.. I was expecting the same level of quality of accommodation as other properties. Kind regards Pauline

Basic, expensive breakfast

Customer review rating 2.5/5

Mike S. Business - Confirmed reviews ALL

Rooms basic given the price. Breakfast limited given the price. Location good, nice swimming pool. Staff appeared inexperienced

HI Mike, Thank you so much for providing your feedback it is greatly appreciated. We are going through a transition time with our staff at the moment and we have several new starters. I thank you for your patience with them as they look to improve there service levels. Our continental buffet breakfast is set for a complete overhaul before the end of the year! There will also be further room upgrades. I hope you will provide us with another opportunity to show you what our hotel is all about. Regards Toby Mew General manager

Average stay

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Bit dirty and staff need training in customer service - very apathetic and unfriendly - feels like they are disinterested!

We are very sorry for the experience you received. I would love to speak to you personally about this so that I can investigate further and make it right. please call 08… or email To… Regards

Work stay

Customer review rating 3.5/5

Ian Business - Confirmed reviews ALL

All good - room tidy

HI Ian, many thanks for taking the time to provide your feedback and we are pleased you enjoyed your stay and look forward to welcoming you back soon. Regards Toby Mew General manager

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Other web-users rate our hotel

  • 48 reviews 9.5/10 Location
  • 84 reviews 6.6/10 Room
  • 71 reviews 8/10 Service
  • 9 reviews 4.8/10 WiFi
  • 40 reviews 6.6/10 Food
  • 38 reviews 6.2/10 Cleanliness
  • 24 reviews 3.8/10 Value
  • 20 reviews 1.2/10 Breakfast

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