孔敬兰花铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 166 评论

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9-9 Prachasumran Road, NAI MUANG, MUANG, 40000 孔敬, 泰国

描述

酒店其他优惠

  • 坐落于孔敬繁华商业区中的 一片宁静绿洲

  • 品种繁多的当地美食和国际佳肴 任君选择

  • 只需轻触按钮，即可 轻松控制多媒体设备

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酒店位置

孔敬兰花铂尔曼酒店

9-9 Prachasumran Road, NAI MUANG, MUANG
40000 孔敬
泰国

GPS:16.429798, 102.830379

电话
传真 +66 43 913 334

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 客房服务

ORCHID LOBBY LONGE

相约 Orchid 大堂酒吧，亲身感受清爽饮品或享受美味下午茶。 这家时尚的酒廊是白天放松享受的最佳场所，晚上还提供美妙的现场音乐演奏和可口的饮料。 ~

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  166 评论

TripAdvisor 评级  4.1/5  1,053 评论

Another Revisit, Still the Best Hotel in Khon Kaen

Tripadvisor 评级 5.0/5

Chakrit T 经 TripAdvisor 认证的评论

In July, we have our Management Group meeting in Khon Kaen. I made recommendation for our group to stay at Pullman as this is one of my favorite hotel in Khon Kaen City. So our group of 10+ senior management choose Pullman as our choice of accommodation. Location wise, this is one of the best place to stay in Khon Kaen City. Our team really enjoy our stay at this hotel. The only downside for our visit is that on that day, the business meeting at the hotel is fully book. So, we decided to held our meeting at our company branch office in Khon Kaen instead. Apart from that this hotel gave us excellent service and experience. The room is large and spacious. This time, I've got a welcome drink and snack for being the Accor Gold Member. So, the experience is still good. We have breakfast at the hotel and the selection is very good. On our departure day, we decided to have lunch at the Chinese restaurant. The Dim Sum Buffet offered one of the best variety in Khon Kaen. The meal is nice and freshly cook. Our team really enjoy our visit at the hotel.

Dear valued guest, We appreciate your feedback on your stay at the Pullman Khon Kaen. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Sirilug Kraisoda Guest Experience

Over priced for what they claim

Tripadvisor 评级 3.0/5

Ray B Solo travel - 经 TripAdvisor 认证的评论

The room was big/ nice, TV didn’t work, fridge didn’t work had to get both changed, was unable to get Netflix or Prime and no Aus sport channels. Hallway to the room had a musty smell and the carpet looked like it was lifting up in areas. The breakfast was possible the worst I’ve had in Asia over 40 years. Bacon under cooked, eggs under cooked open warmers. They could learn a lot from Centara Udon Thani.

Dear valued guest, Thank you for taking the time to share your valuable feedback. Please accept our sincere apologies for any shortfalls in the experience provided to you during your stay. We do regret hearing from you as the hotel's condition did not meet your expectations. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the high level of services and products we strive to deliver here at Pullman Khon Kean at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Yours sincerely, Sirilug Kraisoda Guest Experience

Sauna so gooddd!

Tripadvisor 评级 5.0/5

Phatarin S 家庭住宿 - 经 TripAdvisor 认证的评论

I must say, their fitness and wellness facilities exceeded my expectations! As someone who frequents saunas almost daily, I was thrilled to find a well-maintained sauna that perfectly complemented my routine. The sauna was clean, spacious, and provided the ideal environment to unwind and rejuvenate after a long day. I also want to highlight Chompoo, a staff member who provided exceptional service. She went out of her way to make my mom and me feel welcomed and cared for, which made our stay even more enjoyable. Thank you for a wonderful experience! Phatarin Suankoggruad (Pi)

Dear Khun Phatarin, Thank you so much for your lovely review! We're so happy to hear that you enjoyed our sauna and wellness facilities — it’s great to know they fit perfectly into your routine. A special thank you for your kind words about Khun Chompoo. We're truly lucky to have her on our team, and we’ll make sure she hears how much her warm service meant to you and your mom. We hope to welcome you both back again soon for another relaxing and wonderful stay! Thank you and kind regards, Sirilug Kraisoda Guest Experience

Poor show

Tripadvisor 评级 2.0/5

DM-Dan 家庭住宿 - 经 TripAdvisor 认证的评论

A poor show from Accor, the hotel is being refurbished in areas and its seriously overdue. We booked a suite for a wedding, the room is 90’s style but big, it smells musty however and the A/C is poor. A ‘free child’ stay on booking was met with we have to pay extra for a child’s bed in the room,/ resolved eventually. The pool bar is a disgrace, food and drinks take hours to arrive and it’s cold when it does. The food orders were incorrect multiple times and the staff are just poorly trained . Sadly - AVOID would be the recommendation until they get their act together.

Dear DM-Dan, Thank you very much for taking the time to share your recent experience with us. Please accept our sincerest apologies that your stay fell far below expectations — particularly on such a special occasion as a wedding. We understand how disappointing it must have been, and we are truly sorry for the shortcomings you encountered. We deeply regret that the suite did not meet your expectations in terms of condition, air quality, and comfort, as well as the confusion regarding the extra bed for your child. It is also very concerning to hear about the delays and inconsistencies in service at our pool bar. Please rest assured this has been shared directly with the relevant department heads for immediate review and corrective training. We also want to inform you that our hotel has now officially commenced a much-needed renovation. This comprehensive refurbishment has been carefully planned to address many of the very issues you have highlighted — from outdated room designs to service flow and facility standards. We’re committed to raising the level of comfort, design, and hospitality our guests rightly expect from an Accor property. We truly appreciate your honest feedback. While we understand your current impression, we do hope to have the opportunity to welcome you back in the future to experience the improvements firsthand. Thank you and kind regards, Sirilug Kraisoda Guest Experience

Great service local friendly staff

Tripadvisor 评级 5.0/5

Thepsuriya Solo travel - 经 TripAdvisor 认证的评论

The staff there is very nice especially the woman with the glasses (sorry i didn’t remember her name ) and hotel is full of hospitality

Dear Khun Thepsuriya, We appreciate your feedback on your stay at the Pullman Khon Kaen. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Sirilug Kraisoda Guest Experience

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其他网络用户评价我们的酒店

  • 407 评论 9.6/10 位置
  • 614 评论 7.5/10 房间
  • 500 评论 8.4/10 服务
  • 14 评论 8.1/10 上网
  • 302 评论 5.6/10 氛围
  • 259 评论 7.1/10 早餐
  • 249 评论 5.4/10 清洁度
  • 53 评论 9.2/10 运动休闲

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。