Pavillon Winter Luxor 5성

Wow, wow, wow! I have just returned from a week at the Winter Pavilion Luxor and was more than impressed. I arrived at 03.30, and the check-in process was very simple and was carried out in a very friendly manner. 10/10 so far. My room was spotlessly clean, even having a small vase of fresh flowers in the bathroom. The bed was really comfortable, and I dived in straight away after a tiring journey. Breakfast was served the following morning - I was able to sit in the beautiful garden with a great choice of food, coffee, and teas. The staff were super friendly without being pushy in any way. 10/10 I wandered around the garden with its flamingos and peacock and a host of interesting flora and fauna. It was a very relaxing experience. Still 10/10. At lunchtime, I went to the pool bar and soon got to know the wonderful staff there, for whom nothing was too much trouble. The food was excellent and there was a good choice. They were a fun and funny group of workers who had me in stitches! 🤣 (The following day, I was unfortunately taken ill in the bar, suffering from the heat. All the team were concerned and helpful until I was well enough to be escorted to my room. They couldn't have done anything better). 10/10, and my total appreciation of how they handled the situation. There are some shops in the grounds that sell good quality products and don't hassle you to buy anything. Also 10/10. The pool area was very clean and there were plenty of sunbeds and umbrellas. As I was there on a half-board basis, dinner was served in the Corniche restaurant in the Winter Palace itself. I had a choice of 2 starters, 2 mains and 2 desserts, though I could have ordered from the restaurant's main menu and paid a little extra. I was more than happy with the half-board menu and ordered from it each time. The food was exceptional and presented in a theatrical way. Again, 10/10. After dinner, I went to the Royal bar where there was often a pianist playing quietly in the background. The bar is beautiful with its bygone elegance. The staff were friendly and professional. 10/10 yet again! My stay at the Pavilion exceeded all my expectations, but what really made my holiday was the whole staff team. Mr Mike says thank you to all of you. I can't wait to go back and will do so as soon as I can.

We loved our stay at Pavillon Winter. The room was very spacious. clean, had hot showers, and good toilets. The balcony was large. The pool restaurant served delicious meals and cocktails. Thank you to the pool bar staff for wonderful service. All the staff at Pavillon Winter Luxor were the best. Everyone there was pleasant, helpful, and friendly. I loved that it was a short walk to Luxor Temple. The only thing I didn't care for were the caged flamingos. This is Africa and in my opinion birds and animals do not need to be caged at all. We did have a wonderful time.

We stayed here for 4 nights. The hotel and grounds are superb. Check in was swift and the room spacious and clean. I really only have minor issues. The bed is quite hard. The aircon isn’t very cool. The shower screen is in the wrong place. It’s not next to the shower, but the opposite end. This means water gets everywhere. I’m not sure the tv picks up any channels. Not a huge problem as we weren’t here to watch tv. Breakfast was excellent. Dinner at the palace was exceptional. There are no places on site to buy snacks independently from the hotel. We bought water in local shops when on tours as the cost of water at the hotel is a rip off. We did get a bit of hassle when leaving the hotel, but not too much. I’m not sure why someone doesn’t tell them that they would get more customers by not hassling them. We went to town a couple times and once a guy followed us for ages. Our mistake was speaking to him and telling him we were looking to buy fruit. He then wanted to show us the best fruit shop. He never mentioned money but it was clearly what he wanted. The local shops will charge you extra for anything because you are a tourist. Try and buy stuff when you are out with your guides. They will help you and stop you being ripped off. Back to the hotel. The staff are friendly and good. On our last morning the fire alarm went off. After it didn’t appear to be a test, we dressed and went downstairs. The alarm had rung for several minutes. It was turned off as we were using the stairs to go down. We went to reception and were then told it was ok. We seemed to be the only people who took it seriously. Goodness knows what would have happened if it had been real. I’d definitely stay here again.

Lovely hotel! My sister and I were only here for 2 days but felt totally spoiled. Rooms were lovely and had fab air conditioning. Great relaxation by the pool and Khaled was an amazing poolside waiter - very good sense of humour!!! Beware the front entrance with touts - we went out the first night to go for food as we fancied an Indian and were hassled by loads of them, who didn't want to accept that we were fine walking (it was hot, but the restaurant was only 1km along a straight road!)!! After that, although the hotel was more expensive, it was still cheap by Scottish standards so we ordered room service, drank lovely beer and ate by the pool. No hassle, just a lot of sun and chilling!! Also great value for money!

One of the best hotels in Luxor with the best staff and management who take care of all your needs. Also have a great pool and garden. Special thanks to Mr. Mohamed Ahmed and to all the staff. I will be back soon