ノボテルブルージュセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,121 件のレビュー

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当ホテルの客室

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ノボテルブルージュセントラム

Katelijnestraat 65B
8000 ブルッヘ(ブルージュ)
ベルギー

GPS:51.201848, 3.227073

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敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

NovoMe

私たちの信念は実にシンプルです。お客様の自宅は我が家です。バランスの取れた美味しいメニューと丁寧に作られたドリンクをご用意しております。お客様を第一にデザインされた空間でお楽しみください。リラックスにも交流するのにも最適な環境です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.5/5  1,121 件のレビュー

トリップアドバイザーの評価  4.0/5  27 件のレビュー

Nice clean hotel centrally located

トリップアドバイザーの評価 4.0/5

Claire_F181272 Friends getaway - トリップアドバイザー認証口コミ

Great hotel, centrally located with good social facilities. The reception area is more of a collab space, with the bar and breakfast room. Which probably is also used as a work environment/meetings . Staff very friendly, food we ate from the bar and the breakfast was also very good. Room was spotless, toilet was like very very small, separate from the bathroom . No real complaints at all, just could have been in any city in the world. Like all major hotel chains !

Dear Claire, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our central location, the cleanliness of our hotel, and the friendly atmosphere created by our staff. Our recently renovated property is designed to provide a comfortable and contemporary space for both relaxation and work, and we are pleased that this resonated with you. However, we regret to hear that the size of the toilet did not meet your expectations. We appreciate your feedback and will consider it as we continually strive to enhance our guest experience. Nonetheless, it is great that you found our food offerings to be very good. We take pride in our Novo-me bar and restaurant, which serves a balanced menu with a local touch, and our generous and healthy breakfast buffet is ideal for starting your day right. Finally, we are thrilled that you found your room to be spotless, as we hold ourselves to the highest standards of cleanliness and guest comfort. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Recently refurbished

トリップアドバイザーの評価 4.0/5

monsiurmidget トリップアドバイザー認証口コミ

Well located hotel with a secure underground car park - not operated by Accor. Rooms and public areas have been recently refurbished so everything looks good. Opinions split on how succesful the update to the public areas have been. As a business traveller think the number of spaces available as work stations is an excellent use of space. I will actvely seek out such a set up when undertaking business trips in the UK. My wife does not agree. She feels that the bar area is sterile and is not at all inviting. As a tourist she would seek out a more convivial hotel. one final word of warning, there are no shelves, just hanging space in the bedrooms on which to place your clothes. Excellent breakfasts, with lots of choice catering for all preferences. Welcoming and professional staff that were a credit to the hotel.

Dear Midge, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our recent refurbishment, the convenient location, our breakfast offerings, and the professionalism of our staff. It is wonderful to hear that our work stations have met the needs of your business travels, as we aim to provide a comfortable and efficient environment for our guests. However, we understand your concerns regarding the bar area and the storage options in our bedrooms. We aim to create a welcoming atmosphere in all our hotel spaces, and we take your comments seriously as we continually seek to improve our guests' experience. Additionally, we note your preference for more shelving and apologize for any inconvenience caused by the current design choice. Our aim is always to blend form with function to provide a comfortable and efficient guest experience. Finally, we are pleased to highlight our location in the heart of Bruges. The city's cobbled streets, picturesque canals, and historical landmarks are just a stroll away, offering a perfect blend of tranquility and easy access to Bruges' charming attractions. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Three night stay

トリップアドバイザーの評価 4.0/5

n0wretired Couples - トリップアドバイザー認証口コミ

The staff was great. Very helpful and knowledgeable. I like the location of the hotel. Close to train station and good restaurants. I did not like the newly renovated rooms. The lack of furniture and poor lighting was disappointing. The furniture that was in the room was from IKEA or similar. No chair, desk or bureau. I rated the hotel very good because of the staff.

Dear Guest, Thanks for your review about our hotel. We are pleased that our staff's helpfulness and knowledge made a positive impact on your stay. Our team is dedicated to providing a welcoming and informative experience for every guest. However, we regret to hear that our newly renovated rooms did not meet your expectations in terms of furniture and lighting. We understand the importance of having a well-furnished and adequately lit space when staying away from home. Additionally, we apologize if the absence of certain items such as a chair, desk, or bureau caused any inconvenience during your stay. We appreciate your comments as they are crucial for us to continue improving our guest experience. Nonetheless, it is wonderful to know that our hotel's location was convenient for your travel needs, close to both the train station and a variety of good restaurants. Being right in the heart of Bruges, our guests can enjoy easy access to the beautiful sights and local eateries that the city has to offer. We are hoping to welcome you back in the future. All the best. Petra DE MEYERE, General Manager

3 nights stay

トリップアドバイザーの評価 5.0/5

felinesussex11 トリップアドバイザー認証口コミ

stayed 3 nights.room and bathroom very clean and comfortable.could do with a chest of drawers.breakfast very good and fresh. constantly replenished hot food also available.staff all friendly and very helpful.not too far from station and market square.would recommend to stay. we stayed in room 253 overlooking the pool.

Dear Feline, We would like to thank you for this review about your recent experience in our hotel. It is heartwarming to know you had such an enjoyable stay at Novotel Brugge Centrum. We are delighted that you appreciated the cleanliness and comfort of our rooms, the variety and freshness of our breakfast options, the helpfulness of our staff, and our convenient location a mere stone's throw from the station and Market Square. Knowing you had a pleasant view of our pool, which is heated and available seasonally, adds to our joy. Our team takes great pride in maintaining a welcoming and clean environment, and it is fantastic to learn that these aspects contributed positively to your experience with us. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

No faults

トリップアドバイザーの評価 5.0/5

miffythevampirebat Couples - トリップアドバイザー認証口コミ

I booked with a chain as we were flying in exceptionally late and had to get a coach so wanted some security that we could book in. The check in process was great and the hotel has just been done up so is in excellent condition. The room was a great size and the bed really comfy. Apparently there is a pool but I didn't want to seek it out. The hotel is well located in between the station and the centre which worked well for us. The ibis is exactly opposite. They had a luggage room to hold our suitcases so we could explore before the flight back. Really liked the small fridge in the room which meant we could keep our own snacks cold. Would definitely come back

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay at Novotel Brugge Centrum met your expectations and provided you with the comforts and amenities you needed for a memorable visit. We are delighted that you appreciated the efficient check-in process, our hotel's fresh and updated condition following our extensive renovations, and the ample size of your room. It is wonderful that you found the bed to be exceptionally comfortable, ensuring a good night's sleep. Your comments on the convenient location, between the station and the city center, and the fridge in your room for keeping snacks cool, are greatly valued. Moreover, we're pleased that our luggage storage service contributed to a more enjoyable exploration of Bruges before your departure. While you didn't have the chance to experience our heated outdoor pool this time, we hope it will be a highlight for you during any future stays. We look forward to welcoming you back soon. Kind regards, Petra DE MEYERE, General Manager

との提携 TripAdvisor

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