ノボテルブルージュセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,179 件のレビュー

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客室 1

ホテル所在地

ノボテルブルージュセントラム

Katelijnestraat 65B
8000 ブルッヘ(ブルージュ)
ベルギー

GPS:51.201848, 3.227073

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  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
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  • 朝食
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建物付近
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NovoMe

私たちの信念は実にシンプルです。お客様の自宅は我が家です。バランスの取れた美味しいメニューと丁寧に作られたドリンクをご用意しております。お客様を第一にデザインされた空間でお楽しみください。リラックスにも交流するのにも最適な環境です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,179 件のレビュー

トリップアドバイザーの評価  4.0/5  34 件のレビュー

Scrupulously clean hotel with friendly staff.

トリップアドバイザーの評価 5.0/5

20Sarah トリップアドバイザー認証口コミ

Dear Sarah, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay at Novotel Brugge Centrum was met with such satisfaction. We are delighted that you appreciated our convenient location, the thoroughness of our housekeeping, and the ample space of our rooms. It is wonderful to know that our recently renovated facilities, including a heated outdoor pool and modern dining options, added comfort to your stay. Additionally, our team, including the commendable Andreas, is thrilled to have made a positive impact on your experience. However, we regret to hear that certain aspects of your room did not entirely meet your expectations. We understand that sleep quality is paramount, and while our memory foam mattresses are often praised for comfort, we recognize that preferences vary. We also take note of your preference for heated towel rails and will keep this in mind for future improvements. We apologize for any inconvenience experienced. Finally, we are pleased that you found our breakfast offerings to be diverse and satisfying, ensuring a great start to your day. The dedication of our staff is something we are very proud of, and it's reassuring to know that this resonated with you during your visit. We hope to have the occasion to welcome you back. Kind regards, We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Modern Hotel in Medieval City

トリップアドバイザーの評価 5.0/5

ojd2013 ファミリー - トリップアドバイザー認証口コミ

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay at Novotel Brugge Centrum was such a positive one. We are delighted that you appreciated the larger, two-floor suite, the minimalist and modern aesthetics, along with the convenience of having bath/shower and toilet facilities on each floor, as part of our recent renovations. The comfort and satisfaction of our guests are our top priorities, and it's gratifying to know that the cleanliness and temperature control in the rooms contributed to your enjoyable stay. We also take pride in our common areas, designed to offer a bright, open space for relaxation. However, we regret to hear that the fresh fruit selection at our breakfast buffet did not meet your expectations. Our team is dedicated to providing a varied and appetizing breakfast experience, and we take your feedback seriously as we continually strive to improve our offerings. Nonetheless, it is great to learn that you and your family enjoyed our comprehensive breakfast options, including the delectable French scrambled eggs, bacon, and sausages. We are also pleased that you found the Lavazza self-serve coffee machines to your liking. Additionally, our central location in the heart of Bruges and the proximity to amenities such as the Carrefour supermarket is something we are proud to offer our guests, making their stay both convenient and enjoyable. We look forward to welcoming you back soon. Kind regards, Petra DE MEYERE, General Manager

Great hotel for a break in Bruges.

トリップアドバイザーの評価 4.0/5

RachS123 トリップアドバイザー認証口コミ

Dear Guest, Thanks for your review about our hotel. We are thrilled that you found our hotel to be well-situated for your Bruges adventure, and that our modern decor and the size of our rooms contributed positively to your stay. It brings us joy to know that our efforts to ensure a peaceful environment were appreciated, reflecting our recent renovations for enhanced guest comfort. However, we regret to hear that the sofa bed did not meet the comfort expectations of your daughter and acknowledge the need for additional storage solutions in our rooms. We also note your difficulty in finding English breakfast tea, and we apologize for this oversight. We strive to cater to the preferences of all our guests and will look into improving these aspects. Nonetheless, we are pleased to learn that the comfort of the king-size bed, room amenities, and the quality of our breakfast offerings met your satisfaction. Our staff takes great pride in delivering friendly and helpful service, and we're glad this was evident during your visit. We are hoping to welcome you back in the future. All the best. Petra DE MEYERE, General Manager

christmas at novotel

トリップアドバイザーの評価 4.0/5

aris63 Friends getaway - トリップアドバイザー認証口コミ

Dear Aris, Thank you for taking the time to share your review. We are delighted that you enjoyed the comfortable rooms, the delectable breakfast offerings including the waffle machine, and the festive Christmas dinner with generous portions and delightful sweets. It is wonderful to hear that the PlayStation 5 was a hit with the kids and that our prime location added value to your stay, allowing you to easily explore the charm of Bruges. We hope we will have the opportunity to see you again in the future. Best regards, Petra DE MEYERE, General Manager

Great location but breakfast chaotic

トリップアドバイザーの評価 4.0/5

MrsHR-J Couples - トリップアドバイザー認証口コミ

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our beds to be the comfiest in Bruges. Our newly renovated accommodations have been outfitted with the latest in comfort, featuring new beds and a topper for an unparalleled sleep experience. Additionally, we are pleased that our staff were welcoming and helpful, providing the high standard of service we strive for. However, we are sorry to hear that your experience with breakfast and the room storage did not meet your expectations. We understand that the temporary shared use of our breakfast area with another hotel due to renovations may have caused some inconvenience, and we apologize if this affected the quality of your breakfast experience. We also regret to learn about the oversight in cleanliness and the lack of storage options in your room. We take your comments seriously and will address these areas to ensure they are improved upon. Nonetheless, we are pleased that you appreciated our central location, which allows our guests to explore the beautiful city of Bruges with ease. Our hotel is indeed situated in the heart of the city, perfect for guests who wish to discover the historic charm and attractions within walking distance. We are hoping to welcome you back in the future. All the best. Petra DE MEYERE, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,161 件のレビュー 6.8/10 客室
  • 842 件のレビュー 8.7/10 サービス
  • 12 件のレビュー 7.7/10 インターネット
  • 698 件のレビュー 8.3/10 朝食
  • 448 件のレビュー 7.4/10 清潔さ
  • 229 件のレビュー 4.1/10 お値打ち度
  • 5 件のレビュー 0/10 ウェルネス・温泉エリア

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