ibis Douala bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 157 ulasan

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Deskripsi

Keistimewaan hotel

  • Ibis Douala is 7 km from the International Airport, just 15 minutes away.

  • Free airport shuttle 24/7 at guest's request and according to the schedule.

  • Building guest loyalty for the ALL program (Accor Live Limitless)

  • Entertainment: karaoke on Tues & Weds, piano bar from Thurs to Sat.

  • 24-hour hotel with professional and always smiling staff

Akomodasi kami

Lokasi hotel

ibis Douala

184,Rue Pierre Loti,Bonanjo, BP 12086
12086 DOUALA
Cameroon

GPS:4.039832, 9.687302

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

LA VERANDA

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  157 ulasan

Peringkat TripAdvisor  3.7/5  480 ulasan

bad experience even before I arrived

Catatan Tripadvisor 2.0/5

hotshottequila Ulasan TripAdvisor tersertifikasi

I'm not aware of any other hotel chains with a presence in Douala besides Ibis where I stayed 2 nights. It was a bad experience before I even arrived. I e-mailed them to arrange the complimentary airport transfer and was met with radio silence. It was only after I reached out to Accor Customer Service and much follow-up that Ibis Douala finally responded to me. (Kudos to Accor Customer Service!) After I got to my room, I noticed a pesticide smell but I put it off as something that would go away but it didn't and was affecting my sleep so I went to reception to enquire about the odour at which point the attendant referred me to a piece of paper on the bench which mentioned that the hotel was undergoing hygiene treatment on the 2 days I was there - this was the first time I was shown this notice! They changed my room to another one - on the same floor - because the air con in my initial room couldn't be turned off, but the smell of pesticide remained but they said it was the same throughout the hotel. Luckily, the odour was less pungent on my second night - which makes me wonder why they couldn't have either 1. scheduled the treatment outside of the Christmas busy period or 2. timed the treatment so that certain floors were treated on the first day and the remaining floors the next day so that guests can stay on floors less affected by the odour - which may be harmful to one's health! The hotel room was tired and dated with dull green coloured tiles on the bathroom floor. Also, the hot water tap needs to be turned on for at least 10 minutes before there is any hot water. There was no variety to the buffet breakfast - it was the same everyday. On the plus side, the hotel is within 20 minutes walk of 2 supermarkets.

Bonjour Monsieur, Nous vous remercions de votre temps pris pour nous édifier sur le déroulement de votre séjour à l'hôtel Ibis Douala. Vos remarques ont fait l'objet d'un débat au sein de la direction. Nous allons nous atteler en sorte que cela ne se reproduise plus à l'avenir. L'hôtel Ibis Douala et ses employés vous présentent leurs excuses et promettent à continuer d'œuvrer à la satisfaction de ses clients. Dans l'espoir de vous accueillir de nouveau, nous vous prions de croire, monsieur, en l'expression de nos sentiments les meilleurs. Simon ELOUNDOU. Chef De Réception.

Friendly staff, food terrible

Catatan Tripadvisor 2.0/5

davidsW1549JX Bisnis - Ulasan TripAdvisor tersertifikasi

Been staying at the Ibis since mid 90s originally not through choice but now I stay through choice. The rooms used to have great firm mattresses, not anymore, like bed topping on a divan, showers to choices scalding hot or cold. The food, what to say, terrible, local fresh ingredients transformed in to chicken, fish and beef that resemble jerky and have a similar taste to Michelins finest, same menu for weeks on end. Seriously book in but eat out.. Why stay there?, Friendliest most helpful staff I've run across ever, most have worked there for years and years., Makes up for the multitude deficiencies.

Nice stay and courteous staff

Catatan Tripadvisor 5.0/5

Bibinbabyaug Solo travel - Ulasan TripAdvisor tersertifikasi

I had almost a month stay here and really satisfied with room service and food..buffet breakfast also really tasty and the change in menu everyday will make everyone happy. I would like stay here if I visit Douala again.

Thank you Sir for your positive comment . We are glad you appreciate our services. Feel free to come back anytime. With Regards Isis d’Almeida Réservations et Formations

Nice hotel I recommend

Catatan Tripadvisor 5.0/5

ibrahim22222226 Bisnis - Ulasan TripAdvisor tersertifikasi

I have a good stay. It is my favourite hotel to stay in Cameroon. Staff very friendly from reception till the restaurant, ready to assist you. The best part tailored solutions to your special needs, for example, i m a Nigerian, I miss my country. The chef is wonderful. I asked for my country soup egusi and ebay and it was well prepared for me.

Thank you very much M Shehu, very glad to know that you are enjoying perfecly your stay. Happy to notice your entire joy with nigerian special food needs.. All staff Will always be at your disposal. With Regards. Isis d’Almeida. Réservations et Formations

Feedback on my stay at Ibis hotel

Catatan Tripadvisor 5.0/5

Inukuri1977 Solo travel - Ulasan TripAdvisor tersertifikasi

Appreciate my stay especially the airport shuttle, ISIS was great while getting customers feedback thank you and I I recommend to any one coming in Douala you want a nice place choose ibis Douala you will enjoy

Thank you M Nukuri for this positive feedback. Il’s a pleasure for us to receive you. Be always welcome Regards Isis d’Almeida. Resp Réservations et Formations

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 60 ulasan 9.8/10 Lokasi
  • 76 ulasan 5.2/10 Kamar
  • 165 ulasan 8.9/10 Pelayanan
  • 5 ulasan 5.6/10 Internet
  • 47 ulasan 5.2/10 Kenyamanan
  • 23 ulasan 9.2/10 Kebersihan
  • 21 ulasan 9.3/10 Sarapan
  • 15 ulasan 4.7/10 Fasilitas

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