メルキュールホテルミュンヘンネウペラッヒズード 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 862 件のレビュー

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メルキュールホテルミュンヘンネウペラッヒズード - Image 3
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説明

ホテルのその他の情報

  • SバーンおよびUバーンのネウペラーシュッド駅から徒歩4分

  • 改装されたばかりの 253 室の客室

  • ダウンタウンへのアクセスに優れています。UバーンとSバーン駅へは200 mの距離にあります。

  • 無料のWi-Fi

  • 駐車しやすい地下駐車場

当ホテルの客室

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ホテル所在地

メルキュールホテルミュンヘンネウペラッヒズード

Rudolf-Vogel-Bogen 3
81739 ミュンヘン
ドイツ

GPS:48.092203, 11.644361

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

VALENTIN

当ホテルでは現在、朝食のみをご用意しております。現在、当ホテルのレストランは休業中です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  862 件のレビュー

トリップアドバイザーの評価  3.5/5  1,134 件のレビュー

suggest not to stay. It is less than budgetary hotel

トリップアドバイザーの評価 1.0/5

subhasishbose トリップアドバイザー認証口コミ

I stayed in this hotel with my wife for family holiday from 21.7.24 to 22.7.24. We are sr. citizen. We have vast travel experience outside India. The worthless hotel I have ever seen. NO AC. Bathroom and toilet area is so so. Clumsy room with little space. Breakfast condition is another horrible. If you ask anything they will say it is finished. Even no egg boil and it is also finished.. horrible

Filthiest hotel in Münich

トリップアドバイザーの評価 1.0/5

Sara B トリップアドバイザー認証口コミ

It is filthy. The bathroom had not been cleaned, the sink, shower walls and bath were covered in layers of dirt, hair and mold. In many places the stains were orange, which indicates that it has not been cleaned for a long time, these are dangerous accumulations of bacteria. There were also dirty spots on the toilet seat as well as urine scale. I went over everything with a cloth myself and my cloth turned orange, black and yellow with 1 wipe over the surfaces. Also there were 3 dead insects just lying on the table in the bedroom and bathroom. We went to the reception because this was so filthy that I really did not want to use the shower etc, after which we were assigned a new (smaller) room and this one was ALSO filthy. There were all the same problems as described earlier. In this bathroom there were dead flies on the sink and after the cleaning lady came on the second day they were still there, together with other stains. So they don't even wipe the surfaces Really really really gross, it ruined my trip. This trip I did not shower because the shower was too dirty, I bought moistened washcloths and used this. Very sad to pay for a hotelroom this filthy. Everyone deserves a hygienic hotelroom. You just feel gross all the time, and that sucks while going on vacation to feel good. Unfortunately booking.com cannot help us because Mercure Hotel Neuperlach Süd is ignoring them on purpose.

If only a negative rating was possible.

トリップアドバイザーの評価 1.0/5

Michael S トリップアドバイザー認証口コミ

The General Management of this hotel need to invest in staff training. Rude, arrogant, entitled, eye rolling. 20 years in the hospitality industry and I have never experienced such rudeness from a group of staff members. Three times I had to return to reception. 1st my key was not working. 2nd I was told they would return to my room with another key, they did not. 3rd I had to ask for a fan of which I was told all rooms had fans. Each time I received a different reaction. From having to wait for staff to finish a personal conversation, being ignored as if I was not right in front of them and then being told 'no english' despite him having the previously mentioned personal conversation in english. At breakfast, a good morning to a person normally receives the same response. Not this Hotel, expect a response of 'Room Number? Or just simply a grunt or a turn of the head in the opposite direction. For a big brand Hotel chain I expected more. The rooms were boiling having no AC. A family stood next to me in reception and asked for some water bottles due to the heat. (No fridges or even a glass in the room). The reception attendant respond with "Yes you will have to pay" all the attendant had to do was go to the bar fill a jug with Ice and water and these people would have been more than happy. A rating of TERRIBLE is not low enough for this hotel.

The worst stay!

トリップアドバイザーの評価 1.0/5

Voyager43445627706 Couples - トリップアドバイザー認証口コミ

This is the most disgusting hotel with the most disrespectful staff! The room which was given to me first (5pm!!!) was not cleaned after previous guests. The smell of alcohol and some chemicals were disgusting! The front desk guy was super rude and pissed about it so he handed me the non working key to the room, so I had to go back and forth with 2 suitcases. The next day I asked for some medicals and they could not provide any and pretended to not to speak English!! I had to check out immediately. After me requiring money back I got an email saying I have to learn some manners and be respectful. There is a family working in this property that has to be removed. Never go to this property!!!

Fine for a one-night stay!

トリップアドバイザーの評価 3.0/5

Sightseer29210137687 トリップアドバイザー認証口コミ

Fine for a one-night stay. Rooms were clean but a bit crowded and it was very warm at night (no air conditioning). The underground parking was clean, but quite expensive for hotel guests (additional €18 for us). There were food options in the direct neighbourhood (pizza or burgers).

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 575 件のレビュー 8.6/10 ロケーション
  • 1,245 件のレビュー 5.6/10 客室
  • 734 件のレビュー 6.3/10 サービス
  • 83 件のレビュー 3.2/10 インターネット
  • 698 件のレビュー 4.3/10 快適さ
  • 482 件のレビュー 6.1/10 清潔さ
  • 477 件のレビュー 7.2/10 朝食
  • 271 件のレビュー 4.8/10 お値打ち度

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