Mercure Joinville Prinz bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.221 ulasan

Mercure Joinville Prinz - Image 1
Mercure Joinville Prinz - Image 2
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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • No charge for children aged 8 or under staying with their parents

  • Event hall for weddings and graduations for up to 300 people

  • Hotel in Joinville with pool, sauna and massage room

  • 7-minute drive to Centreventos

  • Hotel in Joinville near the BR 101 highway

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Lokasi hotel

Mercure Joinville Prinz

Rua Otto Boehm 525, Centro, JOINVILLE - SC
89201700 JOINVILLE
Brazil

GPS:-26.30254, -48.8556

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

PRINZ RESTAURANTE, BAR E LOUNGE

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Peringkat ALL  4.4/5  1.221 ulasan

Peringkat TripAdvisor  4.0/5  605 ulasan

Best hotel in Joinville, best staff!

Catatan Tripadvisor 5.0/5

Daniella A Ulasan TripAdvisor tersertifikasi

I have stayed at the Mercure in Joinville every month, in the last two yeas, for business and it is aways a great experience. Although the hotel is a bit old and it is currently under renovation, the service is really good and makes it the best hotel in town. One episode that made me write this review has happened recently. I have lost my phone inside to the hotel, between breakfast and check out... and when I realised I was without the phone I became extremely worried believing that someone has taken it. With this situation at hand, the staff was fantastic. Enzo and Daniel at the front desk, helped me to calm down, get my computer, log in to apple find and finally find the phone at the parking lot They were mote than professional, they were kind and helpful. Therefore, I confidently recommend anyone who is going to Joinville to stay at the Mercure.

Never staying again

Catatan Tripadvisor 1.0/5

Du_Chammas Bisnis - Ulasan TripAdvisor tersertifikasi

Very bad room. Awful illuminated. Small and hard beds. No light on the shower space. The TV in the middle of the way, improvised on a small table. Uncomfortable work place. Old equipment. No power outlet in the bedroom near the beds. Very slow internet.

Dear Mr. Chammas, Thank you for taking the time to tell us about your experience at the Mercure Joinville Prinz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Crema Gerente Geral | General Manager

Smelly, unequipped, old, ill-maintained

Catatan Tripadvisor 2.0/5

gustavoz677 Bisnis - Ulasan TripAdvisor tersertifikasi

Title says it all, not good; was scared of catching something, smelly hotel, in dear need of maintenance. There was no iron or iron table in the room, bathroom didn’t look well maintained. I believe you can find better places to stay in Joinville.

Olá Sr. Gustavo, Agradecemos sua participação e seu tempo despendido em nos avaliar. Sentimos muito não ter atendido suas expectativas. Esperamos poder atendê-lo em outro momento. Cordialmente, Manoel Duprat Gerente Geral Mercure Joinville Prinz

Nice bed, good sleep. No more highlights!

Catatan Tripadvisor 3.0/5

Renato K Keluarga - Ulasan TripAdvisor tersertifikasi

Accor hotels offer good beds. Stayed 2 nights at Mercure Prinz, located in Joinvile, Brasil. Nice and quiet location. Service is good, as well restaurant. Room ar conditioning, sub-dimensioned and poorly positioned, forcing you to fix the directional fin to avoid the cold air flow directly towards you. Black-out curtains didn't close fully, preventing the room from going dark. Living termites found in bathroom indicating that a wooden furniture may be compromised by them. Breakfast too too expensive - almost US$12/person/day, considering that my wife's and my stay costed me US$55 , wo breakfast. Mineral water expensive as well - US$1,25 per 200ml bottle. One elevator (from a set of 2) out of order for one night. Annoying! It's a worn-out hotel building that requires a renovation.

Hello Mr. Renato, Thanks again for your participation and comments. As we talked about in our recent email exchange, our coffee costs $ 35, about $ 8.00. We have a renovation project in the apartments, and look forward to welcoming you again. Sincerely, Manoel Duprat Gerente Geral Mercure Joinville Prinz

Poor staff very old facilities

Catatan Tripadvisor 2.0/5

Daniel H Couples - Ulasan TripAdvisor tersertifikasi

Unprepared staff. Very old and smelly rooms. Charger me for a bucket of Ice. The location of very good but it is as if the hotel stayed freezed on the 90’s. Sincerely it does not fita into Mercure standards.

Hello Mr. Daniel, We are sorry we have not met your hosting expectations. We hope to have a new opportunity to serve you. Sincerely, Manoel Duprat General Manager Mercure Joinville Prinz

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 160 ulasan 9.2/10 Lokasi
  • 364 ulasan 6.7/10 Kamar
  • 371 ulasan 8.9/10 Pelayanan
  • 11 ulasan 3.7/10 Internet
  • 203 ulasan 7.6/10 Sarapan
  • 146 ulasan 2.7/10 Suasana
  • 123 ulasan 7.8/10 Kebersihan

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