머큐어 호텔 베를린 시티 웨스트 4성

고객 평점 (ALL 평가) 3.9/5 754 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 호텔 베를린 시티 웨스트 - Image 1
머큐어 호텔 베를린 시티 웨스트 - Image 2
머큐어 호텔 베를린 시티 웨스트 - Image 3
머큐어 호텔 베를린 시티 웨스트 - Image 4
Ohmstrasse 4-6, 13629 베를린, 독일

호텔설명

호텔 추가 정보

  • 119개의 회의실

  • 자연 채광이 되는 현대적인 지상 업무 회의 및 이벤트 룸 8개

  • 차가운 음료, 스페셜티 커피, 스낵, 아이스크림을 제공하는 Kukime 로비 매장

  • 아름답고 조용한 테라스와 실외 수영장

  • 대중 교통, BER 공항 및 고속도로로 쉽게 이동 가능합니다.

숙박

호텔 위치

머큐어 호텔 베를린 시티 웨스트

Ohmstrasse 4-6
13629 베를린
독일

GPS:52.536032, 13.273297

전화
팩스 +49 30 3819403

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
호텔 인근
  • 주차장

WEINLOUNGE

레스토랑은 현재 폐쇄되어 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  754 리뷰

TripAdvisor 평가  4.0/5  701 리뷰

2024으뜸 시설

Really Nice staff

트립어드바이저 평점 5.0/5

Sofus S TripAdvisor 인증 리뷰

The hotel was better than i thought. The pool was extremly Nice and The staff too. The food was so delicios and The rooms were Nice and clean and The bed was comfortable. would defendly recomment:) Free parking just outside hotel - also The possebility of charging e-car

Dear guest, Thank you very much for your very good review. We are delighted that you were completely satisfied with us. We will pass on your praise for our staff and our establishment to all colleagues. We wish you all the best. See you next time again. :-) :-) best wishes from Berlin

Worst hotel I’ve ever seen

트립어드바이저 평점 1.0/5

sdr1690 Solo travel - TripAdvisor 인증 리뷰

Pure and simply the worst hotel I’ve ever stayed in, it’s absolutely horrific. There is absolutely nothing positive about the place, even in the 1980’s this would have been tired so you can imagine what’s it like now. Arrived to find every single bit of glass at the front of the hotel smashed, we were told it had been like that for one month, that says absolutely everything you need to know. Avoid at all costs

Dear sdr1690, We are very sorry that you were not satisfied with our service. We would like to apologize for any inconvenience caused. In general, however, we prefer to speak to you in person. Dissatisfaction can usually be resolved. Next time, speak to the staff on site. We will be happy to help you. We wish you all the best. best wishes from Berlin

good hotel

트립어드바이저 평점 3.0/5

eirecoretraveller TripAdvisor 인증 리뷰

stayed here whilst attending a two day music festival at citadelle spandau, hotel is a few mins walk from siemensdamm u-bahn station, which is just a few stops from the venue, so nice and handy. nice hotel, friendly front desk, they were able to sort out an issue with the room safe immediately after notifying them about the issue (just needed new batteries). didn't eat there because the bar and restaurant was closed for the weekend for some reason, but there is a fridge in the lobby and snacks, so we could enjoy them at the small outdoor pool area. room was fine, even had a small balcony, dead handy for the nitecap and last cigarette of the night. good value for money, would stay again for sure.

Dear guest, thank you very much for your wonderful rating and your detailed comments. We always strive to ensure our guests have a great stay. See you soon. :-) Kind regards.

Worst customer service

트립어드바이저 평점 1.0/5

waynewD8795RX TripAdvisor 인증 리뷰

Worst customer I have ever experience in my life. Due to unforeseen circumstances I can not make the reservation even though it is in a months time, I emailed & explained the sad situation & they completely just ignored it & wrote back saying we cannot do anything. I find this disgusting that they cannot have some decency to look into this further.

Dear Waynew, we are deeply shocked by your review, even though you were not at the hotel. You have booked a rate that cannot be changed or canceled free of charge. We discussed this with you as well. When booking, you can decide at any time in advance which rate and conditions you would like to book. There are different prices and conditions. In our modern times, all companies work with it, for example car rental companies or airlines. We would like to ask you to refrain from making such comments. It was your free decision and we can assure you, that you will be a good host. Best regards from Berlin

Overall OK stay. A good average.

트립어드바이저 평점 3.0/5

Rihaala TripAdvisor 인증 리뷰

Being close to a metro stop, parking, and price were our main drivers to choose this hotel, and it lived up to all of them. Additionally, the staff was very nice and service oriented. The facilities themselves did though appear somewhat aged carpet at the room entrance was bulging, and bathroom light came on in 3 different tempi, as the mirror light was old. The one big turn-off was though that there was staining on the wall next to the toilet, which made the bathroom seem uncleaned, which there was no other indication for. Additionally, and old pet-peave of mine. We are the type of guests, who are happy to re-use our towels for more than one day. So, we always hang up the towels, but coming back into the room we are not able to see, whether our towels were replaced, beause they are neatly folded. -How does that align with the policy of not changing the towels?

Dear guest, thank you very much for your positive rating and your kind feedback. Please be assured that we have immediately contacted external housekeeping. The foreman sensitized the employees. We thank you for your valuable information, this is the only way we can continually improve our service. We wish you all the best and look forward to welcoming you again. Warm greetings from Berlin.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 571 리뷰 8.7/10 위치
  • 994 리뷰 4.3/10 객실
  • 766 리뷰 8.8/10 서비스
  • 43 리뷰 3.6/10 인터넷 가격
  • 532 리뷰 3.4/10 청결도
  • 480 리뷰 8.2/10 조식
  • 412 리뷰 4.8/10 안락함
  • 333 리뷰 2.7/10 분위기

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주변에 있는 다른 시설

베를린 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.