Novotel Dijon Sud 4성

고객 평점 (ALL 평가) 4.0/5 1,189 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Dijon Sud - Image 1
Novotel Dijon Sud - Image 2
Novotel Dijon Sud - Image 3
Novotel Dijon Sud - Image 4
11 route de Beaune, 21160 MARSANNAY LA COTE, France

호텔설명

호텔 추가 정보

  • Bar and restaurant with covered terrace and view of the swimming pool

  • Restaurant and wine bar with regional wines, with terrace

  • 7 Modular meeting rooms that can accommodate up to 120 people

  • Our hotel has been awarded the Green Key certificate

  • Departure point for the Route des Grands Crus, close to the motorway

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호텔 위치

Novotel Dijon Sud

11 route de Beaune
21160 MARSANNAY LA COTE
France

GPS:47.279338, 5.007395

전화
팩스 +33 3 80 51 59 01

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Les Climats - Brasserie Maison

Eat how you want when you want. Simple, healthy and tasty cuisine. Catering available at all times of day to satisfy your appetite. Enjoy a moment of escape in the restaurant, terrace, bar or in your room

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,189 리뷰

TripAdvisor 평가  3.1/5  346 리뷰

Coeliac's not catered for

트립어드바이저 평점 3.0/5

Chris F 가족 - TripAdvisor 인증 리뷰

I am Coeliac and have stayed at this Hotel every year, near enough, for the past 30 years. The availability for gf food has decreased, whilst worldwide the understanding of the devastating consequences of being " glutened" has risen and hotel chains now provide for their clients. Thanks to a wonderfully helpful and kind staff member, Loubna, I managed to get something to eat. Thank you Loubna. Most hotel chains now offer Schar foods in packaging; thereby ensuring there is both quality and most essentially non contaminated gf fayre. There was NOTHING at this hotel to eat. In past years there was at least a wide selection of fruit , boiled eggs , pots of yogurt and the like. This year NOTHING. If Loubna had not searched in the kitchens - where she found butter and jam ( I had my own biscuits ) I would have had no food ( Although this does not a 4* breakfast make). We return to Dijon in August and Loubna has suggested that we notify hotel in advance. I will try once more. And I will have my 2 metre tall, 90kg rower son with me, also coeliac. Hopefully Novotel will recognise the need to treat their customers with Coeliac Disease on a par with everyone else. Disappointed loyal customer Heidi

Dear Heidi, First of all, thank you for your loyalty over the past 30 years — and for taking the time to share your concerns in such a detailed and thoughtful way. We are sincerely sorry that your most recent experience with us fell short of expectations, particularly in regard to the gluten-free options at breakfast. We fully understand the seriousness of Coeliac disease, and it is clear that we did not meet the standard you — quite rightly — expect from an international hotel chain, especially as a returning guest. We are grateful to you for acknowledging Loubna’s dedication and support — we will be sure to pass along your kind words to her. Your feedback has been shared with our food & beverage team, and we are actively reviewing how we can better cater to gluten-free dietary requirements going forward. The suggestion to include packaged, certified gluten-free options such as Schär is a valuable one, and we will explore this further. In the meantime, please do not hesitate to contact us directly ahead of your stay in August so we can ensure your son and yourself are properly looked after. You deserve to feel safe and welcome at breakfast like any other guest. We truly hope to make your next visit a much more satisfying and inclusive experience. Warm regards,

Awful experience

트립어드바이저 평점 1.0/5

James F TripAdvisor 인증 리뷰

We stayed here twice during a recent trip in April — once on the way out and again on the return — and unfortunately, both stays were among the least comfortable hotel experiences we've had. The biggest issue was the air conditioning: it only functions as heating unless the outside temperature exceeds 26°C, regardless of how warm it gets inside the room. As a result, both rooms were hot and stuffy, making it very difficult to sleep — especially for the kids, who were uncomfortable and upset. It felt more like the middle of summer than spring, we had to try and sleep on top of the bedlinen. We did try asking at the front desk, apparently nothing could be done. In hindsight, we should have just slept in the car/somewhere else

Dear James, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that both of your stays with us were uncomfortable, and we deeply regret the inconvenience caused by the air conditioning system. We understand how important a good night’s sleep is, especially when traveling with children, and we are truly sorry that the room temperature impacted your rest. Unfortunately, the system in place does rely on outside temperatures to switch modes, and we recognize this can be frustrating when the indoor climate becomes uncomfortable. We’re sorry we were unable to offer a satisfactory solution during your stay, and we fully understand your disappointment. Your feedback has been shared with our technical and management teams for further review. Despite this experience, we hope you might consider giving us another chance in the future under better conditions. Kind regards,

Really awful.

트립어드바이저 평점 1.0/5

Darren W 가족 - TripAdvisor 인증 리뷰

Terrible. Disorganised. Rooms not clean, huge dust under beds. Bath and shower leaked everywhere. Shower gel didnt work but smelt awful anyway. Rooms humid and foam mattresses make you sweat. Easily worst of the 10 or so Novotels I've stayed in.

Dear Darren, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. Cleanliness and comfort are top priorities for us, and we regret that your room did not reflect our usual standards. Please be assured that we are taking your comments very seriously, and we are addressing the issues you mentioned with our housekeeping and maintenance teams to ensure they are promptly corrected. Your impressions are far from what we strive to offer, and we are genuinely sorry for the discomfort caused during your stay. If you are open to it, we would appreciate the opportunity to discuss your experience further and restore your trust in us. Please feel free to contact us directly. Kind regards,

Pretty decent stay but the hotel was overwhelmed on a peak Saturday

트립어드바이저 평점 4.0/5

tiberius_nero TripAdvisor 인증 리뷰

First Saturday of the year meant the hotel was crammed. Great to get an upgrade (thanks to Accor membership) but the ground floor rooms don't have much soundproofing. Kids running around upstairs until midnight, and a dog across the corridor whining and barking from all evening and again from 7am. Talking about dogs, it's disappointing that they are allowed in the dining room, especially when they kick off with other dogs in the bar. I know it's down to the owners, but it negatively impacts others staying at the hotel. Dinner was lovely, but the waiting staff/kitchen were overwhelmed. Our table was booked for 8pm and we finally finished at 10:20pm. Given the chaos the evening before, we went to breakfast early which was a great decision. The usual high quality Novotel buffet selections

Hello there ! Thank you for taking the time to share such a detailed review of your stay. We're pleased to hear you appreciated the upgrade as an Accor member, and that you enjoyed your dinner and breakfast with us. That said, we're truly sorry that your experience was impacted by the high occupancy and the resulting disturbances. We understand how frustrating it can be to deal with noise, especially late at night or early in the morning, and we regret the inconvenience this caused you. Regarding the presence of dogs in the dining areas, we do follow a pet-friendly policy, but we also expect owners to ensure their pets are well-behaved and do not disturb other guests. Your feedback will help us reflect on how we can better manage these situations in the future. As for dinner service, we apologize for the extended waiting time. Our team was indeed facing a particularly busy evening, and we appreciate your patience and understanding. We’re grateful for your constructive feedback and hope to welcome you back under calmer circumstances to offer you a more seamless experience. Kind regards,

Unfortunately pretty terrible

트립어드바이저 평점 2.0/5

Seb1124 Couples - TripAdvisor 인증 리뷰

Humid and hot in the rooms, but you’re literally trapped in the heat, because air-conditioning doesn’t work in any of the rooms, and you can not open the windows, as most of the rooms are groundfloor-level, so people are passing by right outside your window. The rooms are shabby and outdated, mold and stains in the bathroom, the bathroom mirror broken, and there is no elevator to the rooms: You have to carry all your luggage up and down the stairs. And one very embarrassing detail: In the bathtooms you will find RITUAL dispensers with soap and shower gel, but - as so many other guests have stated - there is no rituals inside, but cheap supermarket shower gel - with that typical slightly disgusting hospital-smell. Reception is ok and friendly, lobby somewhat pleasant, therefore the 2nd star.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 328 리뷰 8.6/10 위치
  • 1,056 리뷰 4.8/10 객실
  • 765 리뷰 8.1/10 서비스
  • 9 리뷰 7.6/10 인터넷 가격
  • 566 리뷰 4.1/10 안락함
  • 454 리뷰 4.9/10 레스토랑
  • 440 리뷰 6.6/10 조식
  • 318 리뷰 4.5/10 청결도

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Marsannay La Cote 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.