Novotel Thalassa Oléron Saint-Trojan 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,385 件のレビュー

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Plage de Gatseau, 17370 Saint Trojan Les Bains, France

説明

ホテルのその他の情報

  • On the beach, with sea view, in woodland

  • Restaurant with terrace facing the sea, specializing in fish, oysters and seafood

  • Thalasso treatments, spa, beauty and personalized sports activities

  • Double cabin, interior or overlooking the sea

  • Heated seawater pool, sauna/hammam and fitness room

当ホテルの客室

ホテル所在地

Novotel Thalassa Oléron Saint-Trojan

Plage de Gatseau
17370 Saint Trojan Les Bains
France

GPS:45.813934, -1.217179

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Iøde

Pets are not allowed in the dining room.

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,385 件のレビュー

トリップアドバイザーの評価  4.0/5  1,445 件のレビュー

Disappointing

トリップアドバイザーの評価 2.0/5

Charles-Henri R トリップアドバイザー認証口コミ

What a disappointment … we have been visiting 8 times this hotel and spa for the last 10 years and were always charmed by the beauty of the site and the kindness of the employees. both are still valid points but 1/ the hotel is decaying super fast 2/ the restaurant food is not home made, it is overcooked or dry ( no chef !!) and 3/ the spa is not worth anymore the experience ( 1 or 2 professional massage therapists in the midst of amateurs) , machines are past expiration limit or broken down! We understand this is end of life for this hotel as new owner / management is about to rebuild the place entirely. However, this is not an excuse as prices stayed the same !!!not sure we ll be back … unfortunately… sorry …

Great spot and views, food overall good except for the « Baba au Cognac » without Cognac 🤦🏻‍♀️

トリップアドバイザーの評価 3.0/5

Nathalie B Friends getaway - トリップアドバイザー認証口コミ

Great landscape One of the server was non accommodating at all & not listening to his customers’ wishes. Specifically on the desserts like the baba au cognac which was not at all what was expected which should have been made with real cognac not a sugar cane syrup !!!!!

Excellent location on the beach

トリップアドバイザーの評価 4.0/5

Anne-Christine Couples - トリップアドバイザー認証口コミ

You cant get better location, on a huge sand beach. If you can, get a room with ocean view. If you like walking or running, you can easliy do a 8-10km directly from the hotel. Breakfast choice is fine with a good mix. We tried dinner on Friday night but found the price of 45€ for the seafood buffet a bit too expensive, eventhough the quality was fine. Large sea water swimming pool and nice Thalasso in the hotel. Really great place in a magical environment.

Dear Madame, Thank you for your review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Madam,our best regards. Sincerely Clothilde

Not value for money

トリップアドバイザーの評価 3.0/5

Jerseyalex Couples - トリップアドバイザー認証口コミ

We have just stayed 2 nights here and although the hotel is "ok" it doesn't justify the price tag of EUR 280 per night for a room (sea facing). The rooms are fairly basic, in need of modernisation, the balcony is literally tiny and on the side of the bed next to the bathroom there is less than a foot of space to shuffle on and out. We are in the restaurant one night and it was average. If this had been 150 a night I would have been satisfied but there is no way it is worth the price we paid. The location is nice and this place could and should be so much nicer. I would suggest looking for better value elsewhere unless you get lucky with a really good deal

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Thalassa Oléron Saint-Trojan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clothilde

Over priced

トリップアドバイザーの評価 2.0/5

sophiedF8682XZ ファミリー - トリップアドバイザー認証口コミ

We were supposed to stay 5 nights here but ended up just staying 1. The hotel staff are very nice at reception and breakfast and in general around the hotel but the hotel is very worn and again website (Novotel) could do with adding a few UTD pics for customers I think this should be a legal requirement so customers have clarity when booking especially for older websites with pictures from the early 2000s. Our family room was too small for its intended purpose everything was in need of updating and the pool area seemed very tired. Outside on the terrace was a little better but the hotel needs attention to bring it in line with the room price we stayed in similar priced and less expensive hotels after that were far more cared for and definitely newer.

との提携 TripAdvisor

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Saint Trojan Les Bainsのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。