YOUR HEALTH & SAFETY IS OUR
We have introduced elevated hygiene & prevention measures to ensure your safety. The ALLSAFE label certification represents our new cleanliness & prevention standards and provides assurance that these standards have been met in our hotels.
Guests are provided with individual sanitiser, wipes and masks.
From July, guests will have access to medical professionals and tele-medical support, with our AXA partnership. Find out more here.
Reinforced cleaning program in public areas with frequent disinfection of all high touch areas.
Strengthened room cleaning protocols including extra disinfection of high touch room and bathroom areas.
Social distancing enforced in all common areas.
Sanitiser provided in key public areas (front desk, elevators, restaurants, etc).
Reinforced food safety standards and new buffet protocols.
Safe room service provided at no extra charge in case of restaurant closure.
Contactless check-in, check-out and payments carried out whenever possible.
Dedicated guest hotline to answer questions on preparing for their stay.
All hotel employees have undergone comprehensive safety and hygiene training.