Fairmont El San Juan Hotel 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 981 görüş

En iyi fiyat
garantisi
Fairmont El San Juan Hotel - Image 1
Fairmont El San Juan Hotel - Image 2
Fairmont El San Juan Hotel - Image 3
Fairmont El San Juan Hotel - Image 4
6063 Av Isla Verde, 00979 San Juan, Puerto Rico

Açıklama

Otel ekstraları

  • Three Green Keys

  • Iconic hotel located on award-winning Isla Verde Beach

  • Four pristine pools with cabanas to enjoy

  • Newly renovated guest rooms, suites and villas

  • Wellness spa and fitness center

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın

Otelin konumu

Fairmont El San Juan Hotel

6063 Av Isla Verde
00979 San Juan
Puerto Rico

GPS:18.442995, -66.019684

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  981 görüş

TripAdvisor Derecesi  4.0/5  1.832 görüş

Nice hotel with well maintained pool areas and decent beach. Close to the airport and Old San Juan.

Tripadvisor puanı 4.0/5

jmRock66 TripAdvisor onaylı yorum

Dear J M, Thank you for taking the time to share your positive experience at Fairmont El San Juan Hotel. We are delighted to hear that you enjoyed our well-maintained pool areas and the proximity to the airport and Old San Juan. Your appreciation for our lobby and pool ambiance is truly valued, and we are glad you found it relaxing. We acknowledge your suggestion regarding the outdoor staff's presence for food and drink orders. Our team continuously strives to enhance guest experiences, and your feedback is instrumental in this process. Additionally, we appreciate your comments about our dining options, including the Italian restaurant's water policy, which is indeed part of our menu structure. Regarding your room experience, we sincerely apologize for any inconvenience caused by the cleanliness and view. Our housekeeping team is focused on maintaining high standards, and your observations will be addressed with them to ensure continued improvement. We hope to welcome you back to Fairmont El San Juan Hotel for another enjoyable stay in the future.

Nothing to Write Home About…

Tripadvisor puanı 3.0/5

karenfranc TripAdvisor onaylı yorum

Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about the renovations in our main areas and are aware that ongoing improvements in our guest rooms are essential. We apologize for the inconvenience with the elevators and are committed to ensuring safe and efficient service. Regarding the presence of cats in the pool and outdoor dining areas, we understand your concerns, especially with allergies, and are reviewing our policies to enhance the comfort of all guests. We are delighted to hear you enjoyed our drinks and gym facilities. Your insights are invaluable as we strive to provide a better experience for all our guests.

Disappointed in Paradise

Tripadvisor puanı 3.0/5

Cfitzgerald0717 TripAdvisor onaylı yorum

Dear Cfitzgerald0717, Thank you for your feedback regarding your recent stay at Fairmont El San Juan Hotel. We are glad to hear that you appreciated our historic ambiance, the beautiful location, and the attentive service provided by our team. However, we sincerely apologize for the cleanliness issues you encountered during your visit. Your comments about the dust in your room and the condition of the lobby seating have been noted. We take pride in maintaining our hotel’s standards, and your experience falls short of what we strive to provide. We will address these concerns with our housekeeping team to ensure a more thorough cleanliness protocol. Additionally, we regret to hear about the unpleasant odor from the towels and will investigate this matter further. We value your loyalty as a Fairmont guest and appreciate your insights, which help us improve our services. We hope to welcome you back in the future to provide you with a more enjoyable experience.

Wonderful vacation

Tripadvisor puanı 5.0/5

JeanMansfieldMa TripAdvisor onaylı yorum

Thank you for sharing your delightful experience at Fairmont El San Juan Hotel. We are thrilled to hear that you enjoyed your stay and appreciated our beautiful location, attentive staff, and the quality of our dining options, particularly at Cana. Your kind words for Kenneth, Orlando, and Gladys will surely be shared with them, as they exemplify our commitment to exceptional service. We look forward to welcoming you back for another wonderful vacation in the near future!

Do not stay here!

Tripadvisor puanı 1.0/5

familytravels27 Friends getaway - TripAdvisor onaylı yorum

Dear familytravels27, Thank you for sharing your feedback regarding your recent stay at Fairmont El San Juan Hotel. We are truly sorry to learn that your experience did not meet the high standards typically associated with our brand, particularly during such a busy holiday period. We understand that the condition of your accommodations and the service provided left much to be desired. Your comments about the layout of the bathroom and the lack of shower gel are certainly noted. We strive to ensure that our facilities are well-maintained and that our guests' needs are promptly addressed. We regret that we fell short in these areas. Additionally, we appreciate your observations about the pool and beach seating, as well as the service you received from our staff. Your remarks will be shared with our management team to improve our service delivery, especially during peak times. We are grateful for your kind words regarding our front desk staff and the manager you spoke with. We value your feedback and hope to have the opportunity to serve you better in the future.

ile iş birliği içinde TripAdvisor

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  • 698 görüş 9.3/10 Havuz
  • 492 görüş 9.4/10 Plaj

Hizmet sağlayıcı Trustyou

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.