Ibis Styles Offenburg City 3성

고객 평점 (ALL 평가) 4.1/5 568 리뷰

Ibis Styles Offenburg City - Image 1
Ibis Styles Offenburg City - Image 2
Ibis Styles Offenburg City - Image 3
Ibis Styles Offenburg City - Image 4
Okenstrasse 15 17, 77652 OFFENBURG, 독일

호텔설명

호텔 추가 정보

  • AllSafe Hotel

  • 79 comfortable, renovated rooms

  • Offenburg train station reachable on foot in 2 min.

  • 20-minute drive from Europapark

  • City center Offenburg in 5 min. within walking distance

숙박

호텔 위치

Ibis Styles Offenburg City

Okenstrasse 15 17
77652 OFFENBURG
독일

GPS:48.473777, 7.941851

전화
팩스 +49 781 208100

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 바
  • 회의실
  • 100% 금연 호텔

HOTEL BAR

Bar

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  568 리뷰

TripAdvisor 평가  3.5/5  266 리뷰

고객 평점 4.5/5

Jihye K. 가족 - 전체(All) 통지 확인

연박으로 기차역과 도심 접근성 모두 고려하면 가격 대비 매우 만족스러움. 기차역까지 캐리어 이동에 무리 없으나 밤에는 주택단지 주변이라 겨울에는 어두워 살짝 무서울 수 있으나 열차 시간 맞춰 밤에도 체크인아웃하는 사람이 꽤 있어 괜찮았음. 그래도 밤에는 주의 필요. 시내도 가까워 상권도 편리함. 플랫임에도 주말 조식 제공받았고 웰컴드링크는 냉장고에서 선택 가능. 유럽 체크인 중 가장 자세하게 설명해준 호텔일 정도로 전반적으로 직원들이 매우 프렌들리함. 다른 방 문 닫는 소리가 잘 들려 방음이 좋은 편은 아니지만 주변 단지는 조용해서 바깥 소음은 없음. 이비스 대부분이 그랬던 것을 고려하면 그냥 평범한 수준같으나 예민한 분들은 고려 필요. 이비스라는 점을 고려하면 전반적으로 가성비 측면에서 매우 만족스러웠고 재방문 의사 있음.

There is an HI Express nearby - go there!

트립어드바이저 평점 3.0/5

Southcoasters TripAdvisor 인증 리뷰

Time for a refurb - its getting very dated. Parking at the back is a nightmare - if you have anything bigger than a Fiat 500 forget it. The rooms were clean but you can't hide the cracks by putting in a few toys. Mechanical timers for the bathroom heating - really! The room heating controller/air conditioner - if you find out how it works then let me know! The staff were pleasant - its not their fault, breakfast was limited. Knock it down and start again!

Dear Guest, Thank you for taking the time to provide us with your valuable feedback. We are pleased that you found our staff to be pleasant. Our team strives to provide warm and welcoming service to all our guests, and we are glad this was a highlight of your stay. However, we regret to hear that several aspects of your stay did not meet your expectations. We understand that navigating the parking can be challenging and we are always looking for ways to streamline this process for our guests. We also take note of your thoughts on the room's condition and the mechanical timers for the bathroom heating. While our rooms were last renovated in 2016 to enhance comfort and style, we appreciate your feedback as it helps us identify areas for improvement. Please accept our apologies for any inconvenience with the room heating controller. Our team is on hand to assist with any such issues to ensure our guests have a comfortable stay. We hope you were able to appreciate our central location in Offenburg, just a short walk from the train station and near the beautiful Black Forest, making it a convenient base for exploring the local area and beyond. We hope to have the opportunity to welcome you back and provide a stay that meets all your expectations. Best regards, Ihr Team vom ibis Styles Offenburg City

Avoid the Villa

트립어드바이저 평점 3.0/5

Kevin M TripAdvisor 인증 리뷰

My room was located in the Villa, a separate building across the parking lot. Decent space for a single room, but the bathroom was on the small side. Unfortunately, this room did not have air conditioning -- I'm guessing only the main building has it -- although I did find a fan and an extra pillow in the closet. Also, the room does not have good sound insulation from both the hall and the street outside. My room key stopped working twice during my stay, and I had to go to the front desk to get it fixed. They advised me to keep the card away from cell phones or anything that might demagnetize it, even though I was already not doing so. This isn't a bad hotel, but I would recommend requesting rooms in the main building until conditions in the Villa can be improved.

Dear Kevin, Thank you for sharing your experience with us. We're pleased to hear that you found the space in your room to be decent for a single room, and that our location provided convenience during your stay. We regret to hear about the issues with your room key and the sound insulation; we continuously strive to maintain our facilities and appreciate your feedback. While it's true that our main building offers air-conditioned rooms, we apologize for any inconvenience you may have experienced due to the lack of individual air conditioning controls in the Villa. We also take note of your experience with the sound insulation and will look into ways of enhancing our guest comfort. We hope that you will return in the future. Best regards, Ihr Team vom ibis Styles Offenburg City

Worst Accor hotel ever.

트립어드바이저 평점 1.0/5

Ateurlings Couples - TripAdvisor 인증 리뷰

Mistake with the booking, told me to pay 40 euro extra for the breakfast while it was included. Room 510 was like a closet. Bed on wheels that moved around. Airport sounds like a starting airplane. Safe and TV not working. Voucher for free drinks, but they want me to pay for it. Only answer from reception girl was: " I normally don't work here". Complaint via email but no reaction.

Dear Mr. Teurlings, First of all, thank you for taking the time to tell us about your stay, so we regret that your stay did not go to your complete satisfaction. We apologize for the behavior of our reception, we will discuss this again personally, so that this will not happen again in the future. Unfortunately, there are always system difficulties with us, so that the prices are imported incorrectly and are then not stored properly in the system. Our IT is already working to fix this problem Sorry that your room was not completely functional, too bad that you did not contact the reception, we would have liked to offer you a room change You can be assured that the guest is our focus, we apologize for the inconvenience, rest assured that this will no longer happen. We hope that we can welcome you again at a different time as our guest. Sincerely, Ibis Styles Offenburg City

Average Hotel

트립어드바이저 평점 3.0/5

KDIBIS 비즈니스 - TripAdvisor 인증 리뷰

A/C noisy until head ache, poor wifi, Bed was good, room clean, reception was arrogant, booked due to previuos good experience with IBIS chain, but this one was below standard. Not many options though in that area,.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 491 리뷰 9.1/10 위치
  • 597 리뷰 5.7/10 객실
  • 478 리뷰 8.4/10 서비스
  • 19 리뷰 7.1/10 인터넷 가격
  • 361 리뷰 5/10 안락함
  • 283 리뷰 8.5/10 조식
  • 230 리뷰 6.2/10 청결도
  • 155 리뷰 3/10 분위기

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