Mercure Penang Beach 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 1 134

Гарантия
лучшей цены
Mercure Penang Beach - Image 1
Mercure Penang Beach - Image 2
Mercure Penang Beach - Image 3
Mercure Penang Beach - Image 4
505 Jalan Tanjung Bungah, TANJUNG BUNGAH, 11200 PENANG, Malaysia

Описание

Особенности отеля

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

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Расположение отеля

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Телефон
Факс +60 4-371 8802

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

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Рейтинг ALL  4.1/5  Отзывов: 1 134

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 670

Сертификат качества 2024

Great place if you plan not to be in the room for long

Примечание: Tripadvisor 2.0/5

742harinders Семьи - Реальные отзывы TripAdvisor

As an An Accor member we booked two nights here and got to use our voucher, second night free. Next time will opt to use it elsewhere. The hotel was not up to the Mercure standard. However, we booked last minute and were lucky to get a room, so thankful for that. The quality of the room was very poor, it was dusty and that was evident as my son who has Allergies was sneezing and his eyes had puffed up. The bathroom was clean but needed some touching up like painting the doors. Having stayed at the Sofitel the week before in Kuala Lumpur the Mercure was definitely not a pleasant stay for me. The Selection of breakfast was good, but I was disappointed with having nowhere to sit nevertheless the breakfast stuff on duty were accommodating. One thing that could be beneficial is the seating arrangement during breakfast, as outside there is a beautiful spot overlooking the sea, unfortunately these tables that were able to seat four, were being occupied by couples or single people having breakfast. Overall, the price is fair.

Dear 742harinders, Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your insights, especially as an Accor member. We’re glad to hear you enjoyed the breakfast selection and found our staff accommodating. However, we sincerely apologize for the issues you encountered during your stay, particularly with the cleanliness of your room and the uncomfortable experience at breakfast. Your son’s allergy concerns are especially important to us, and we will address the housekeeping issues you highlighted to ensure a more thorough cleaning process in the future. We also appreciate your suggestion regarding the seating arrangements during breakfast. We will certainly consider how we can maximize the seating options to enhance our guests' dining experience, particularly taking advantage of the beautiful outdoor areas. Your feedback is invaluable in helping us improve our services. We hope you might give us another chance in the future, as we would love the opportunity to provide you with a stay that meets your expectations. Thank you once again for your review, and we wish you all the best in your future travels. Sincerely, Gerard Chan Resort Manager

Excellent Stay with great room!

Примечание: Tripadvisor 5.0/5

SimonTemplar Семьи - Реальные отзывы TripAdvisor

Beautiful seaview rooms and clean. Enjoy our rooms for two times in a week! Fast check in and fast check out.

Dear Simon, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our seaview rooms to be beautiful and clean. It’s great to know our fast check-in and check-out process added to your experience. We hope to welcome you back for more stays in the future. If there’s anything specific you’d like to see during your next visit, please let us know! Sincerely, Gerard Chan Resort Manager

Great stay

Примечание: Tripadvisor 5.0/5

brisgirl706 Реальные отзывы TripAdvisor

The Mercure Penang Beach is a great location if you don't want the crowds of George Town or Batu Ferringhi. Great location with a drinks/food deck overlooking the beach and pool area. Cannot fault the staff, extremely helpful. Great value for a relaxed getaway.

Dear brisgirl706, Thank you so much for your wonderful review! We are thrilled to hear that you had a great stay at Mercure Penang Beach. It’s fantastic to know that you enjoyed our peaceful location and the views from our drinks and food deck. Our team is dedicated to providing exceptional service, and we’re glad that their helpfulness made a positive impact on your experience. We truly appreciate your kind words and are delighted that you found great value for your relaxed getaway. We hope to welcome you back soon for another memorable stay! Sincerely, Gerard Chan Resort Manager

Memorial Service At Pinang room

Примечание: Tripadvisor 5.0/5

NithiyananthanG Реальные отзывы TripAdvisor

We recently reached out to several hotels along Tanjong Bungah and Batu Ferringhi to arrange a meaningful memorial service for my mum on All Souls Day (2nd Nov), with a view of the sea. We ultimately chose the Mercure Hotel at Tanjong Bungah for this special occasion, based on the exceptional correspondence from Ms. Joan, the Director of Sales, and our recommender, Ms. Vivien, as we were unable to make a site visit from Singapore. Having worked in the hotel industry myself, I understand the effort that goes into event planning. Ms. Joan was incredibly knowledgeable, confident, and responsive to all my requests, giving us reassurance about our choice. On the day of the event, everything was executed flawlessly, and even the chef checked in to ensure the food met our expectations. Unfortunately, there was a power outage due to a main grid issue, as we were informed. Rather than focusing on this unexpected fault—which I believe was beyond the hotel’s control—we chose to look at the overall experience, which was positive throughout. The team’s response was swift and professional, with Ms. Joan and event coordinator Timothy following up promptly. Their attention to detail and care for our event’s success were truly commendable. The food was excellent, and even the Datos in attendance remarked positively on the arrangements. This memorial service was deeply significant for my family and me, and although the blackout was an unforeseen setback, the overall experience exceeded our expectations. Memorial events are about creating a lifetime of memories in a single day, and thanks to Ms. Joan, Ms. Vivien, Mr. Timothy, and the General Manager for his team, we were able to honor my mum in the most memorable way. Well done, Mercure team! “ A Memorial Service is not a day in a life time but A life time in a day “

Dear NithiyanathanG, Thank you so much for taking the time to share your heartfelt review with us. We are truly honored that you chose Mercure Hotel Tanjong Bungah to host such a meaningful event to honor your mum on All Souls Day. We are delighted to hear that Joan, Vivien, and Timothy were able to provide you with the support and reassurance you needed, especially considering your location in Singapore. It’s wonderful to know that our team's dedication and attention to detail helped make your memorial service a memorable occasion. We sincerely apologize for the power outage due to the main grid issue, but we appreciate your understanding and positive outlook despite this unexpected situation. It’s gratifying to hear that, overall, you found the food and arrangements exceeded your expectations, and that you were able to create lasting memories with your family and loved ones. Thank you once again for your kind words and for recognizing our team’s efforts. We will be sure to pass along your praises to everyone involved. Should you ever find yourself in the area again, we would be honored to welcome you back. Wishing you and your family all the best. Sincerely, Gerard Chan Resort Manager

Nothing fancy but a good place to stay

Примечание: Tripadvisor 4.0/5

Dreamer16120905774 Реальные отзывы TripAdvisor

This is generally a good hotel. Be aware that road noise can be very loud if you book a city view room. The connecting doors are also very thin, so you may hear the next door conversations and TV. The staff are very helpful but sometimes it appeared they said 'yes' to a request but then didn't make a note of it, so you wound up going through the whole thing again. There was a wide variety of choices for breakfast but they don't cater well for western tastes (not a complaint, just advising). We found the location practical for the things we wanted to do. The pool area is very family friendly and there is a decent gym.

Dear Valued Guest, Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback as it helps us improve our services. We are glad to hear that you found our hotel to be a good place to stay and that you enjoyed the family-friendly pool area and gym. It's great that our location suited your plans. We apologize for the issues you experienced with road noise and the thin connecting doors. We understand how important a peaceful environment is for our guests, and we will take your comments into consideration as we continue to improve our accommodations. Regarding your interactions with our staff, we appreciate your understanding and will work towards ensuring that all requests are properly communicated and documented. We strive to offer a wide variety of breakfast options, and your feedback about the catering for western tastes will certainly be addressed in our menu planning. Thank you once again for your feedback, and we hope to welcome you back on your next visit! Sincerely, Gerard Chan Resort Manager

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Другие интернет-пользователи оценили наш отель

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