モーベンピックアスワン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 386 件のレビュー

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モーベンピックアスワン - Image 1
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P O Box 62 Elephantine Island, 0 アスワン, エジプト

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ホテルのその他の情報

  • ナイル川のエレファンティン島

  • 静かなトロピカルガーデンとテラス

  • 観光名所に近接

  • 広々とした客室、スイート、ヴィラ

  • 多種多様なレストランとバー

当ホテルの客室

ホテル所在地

モーベンピックアスワン

P O Box 62 Elephantine Island
0 アスワン
エジプト

GPS:24.09335, 32.891683

電話番号
ファックス +20 97 2454485

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  386 件のレビュー

トリップアドバイザーの評価  4.6/5  4,772 件のレビュー

Poolside at Mövenpick Elephantine Island

トリップアドバイザーの評価 5.0/5

Devincooley トリップアドバイザー認証口コミ

My fiancée and I had a wonderful time visiting the Mövenpick Resort. We were well taken care of Mahmoud & Kamram from the pool bar. Service was very friendly, attentive and courteous. We had a great time by the pool, enjoyed some beverages and a pizza. Lovely spot to also enjoy sunset. Thank you.

Amazing experience

トリップアドバイザーの評価 5.0/5

foteini k トリップアドバイザー認証口コミ

The spa was an amazing experience. Ahmad was incredibly helpful and took the time to explain everything to us. The atmosphere was perfect and very relaxing. The location is ideal, and everything was exceptionally clean.

Dear M. Foteini, Thank you for your wonderful feedback regarding your recent experience at our spa. We are delighted to hear that Ahmad provided exceptional service and that you found the atmosphere to be both relaxing and perfect. Our team takes great pride in maintaining cleanliness and creating an inviting environment for our guests. We look forward to welcoming you back for another amazing stay. Merna Emam Director of Guest Experience & Quality Mövenpick Aswan

Great hospitality and quiet place

トリップアドバイザーの評価 5.0/5

Thomas V トリップアドバイザー認証口コミ

Esraa, Shaahd did a great job making our check-in very seamless while Mahmoud and Karam, Hamada were very helpful and welcoming at the pool.

Dear Mr. Thomas, Thank you for your wonderful feedback regarding your recent stay at Mövenpick Aswan. It is delightful to hear that you experienced great hospitality and that our team members, including Esraa, Shaahd, Mahmoud, and Karam, contributed to a seamless check-in and a warm atmosphere at the pool. Your kind words will be shared with them, as they truly embody our commitment to guest satisfaction. Merna Emam Director of Guest Experience & Quality Mövenpick Aswan

Decent view with poor service and bad food.

トリップアドバイザーの評価 3.0/5

Jaya T トリップアドバイザー認証口コミ

From a restaurant standpoint, find someplace else to eat. We weren’t terribly hungry and had dinner in the newer Movenpick restaurants’s cafe. Big mistake. The pizza tasted like cardboard because the “chefs” (I use that term loosely) decided that making something that tasted good took too much effort. The “open faced” sandwich was equally awful. The fries were good, which is something. Otherwise eating at this hotel is like flushing your money down a toilet. Don’t bother. The service in the restaurant was slow and poor.All in all, the food were underwhelming. The view from balcony in lobby was good and only thing saving this hotel from being forgettable. The hotel rooms were decent. Showers were large but grout could be better cleaned. Clearly this hotel is aspiring to be luxury but has a long way to go.

Dear M. Jaya Thank you for taking the time to share your experience regarding your recent stay with us at Mövenpick Aswan. We sincerely appreciate your feedback, as it provides us the opportunity to address areas where we can improve and enhance our guests' experiences. I am pleased to hear that you enjoyed the views from our lobby balcony, as we strive to provide beautiful surroundings for our guests to relax and enjoy. However, I regret to learn that your dining experience did not meet your expectations. Our culinary team is dedicated to offering a diverse menu that highlights quality and flavor, and it is disappointing to hear that the meals you ordered did not reflect this commitment. Your comments regarding the pizza and open-faced sandwich will be shared with our chefs for their consideration, as we continuously seek to elevate our dining options. In terms of service, we recognize that prompt and attentive service is crucial in creating a positive dining atmosphere. Your observations will certainly be discussed with our restaurant staff to ensure we are meeting the standards we aim for. Regarding the cleanliness of the shower grout, I appreciate you bringing this to our attention; maintaining our facilities is a priority, and your input will help us address any oversight. At Mövenpick Aswan, we are committed to delivering a luxurious experience, and your feedback is invaluable in guiding our improvements. We hope to welcome you back in the future for an enhanced experience that reflects our true standards of quality. Merna Emam Director of Guest Experience & Quality Mövenpick Aswan

Best stay in Egypt by far

トリップアドバイザーの評価 5.0/5

jinhwanj2019 トリップアドバイザー認証口コミ

Best stay in Egypt by far. Especially Hamada has been so nice to us and thanks again for his hospitality. The pool was so clean and well managed. We hope to visit here again.

Dear M. Jin Hwan, Thank you for your kind words regarding your recent stay at Mövenpick Aswan. We are delighted to hear that you had the best experience in Egypt and that Hamada's exceptional hospitality contributed to your enjoyment. It is wonderful to know that you found our pool facilities to be well maintained. We look forward to welcoming you back for another memorable visit in the future. Merna Emam Director of Guest Experience & Quality Mövenpick Aswan

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 429 件のレビュー 9.4/10 ロケーション
  • 628 件のレビュー 8.4/10 客室
  • 1,052 件のレビュー 9.3/10 サービス
  • 7 件のレビュー 7.7/10 インターネット
  • 157 件のレビュー 9.1/10 朝食
  • 134 件のレビュー 8/10 清潔さ
  • 81 件のレビュー 9.5/10 プール
  • 17 件のレビュー 9.6/10 バー＆飲料

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周辺の他の施設

Sofitel Legend Old Cataract Aswan 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 (447 件のレビュー)

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