モーベンピックアスワン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 385 件のレビュー

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モーベンピックアスワン - Image 1
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モーベンピックアスワン - Image 3
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P O Box 62 Elephantine Island, 0 アスワン, エジプト

説明

ホテルのその他の情報

  • ナイル川のエレファンティン島

  • 静かなトロピカルガーデンとテラス

  • 観光名所に近接

  • 広々とした客室、スイート、ヴィラ

  • 多種多様なレストランとバー

当ホテルの客室

ホテル所在地

モーベンピックアスワン

P O Box 62 Elephantine Island
0 アスワン
エジプト

GPS:24.09335, 32.891683

電話番号
ファックス +20 97 2454485

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  385 件のレビュー

トリップアドバイザーの評価  4.6/5  4,773 件のレビュー

Lovely Stay at Movenpick Aswan

トリップアドバイザーの評価 5.0/5

dterry11 トリップアドバイザー認証口コミ

My husband and I stayed at the Movenpick Aswan in a Panoramic Nile View Suite in the Elephantine (new) wing. The ferry journey over to the hotel is about 5 minutes if that and the ferries run very regularly. We never waited more than a couple of minutes. The hotel itself is extremely nice. The lobby is welcoming and very well laid out with reception, concierge, restaurants, and a couple of shops. Check in was fast and easy with Shahd answering all of our questions and escorting us to our room. The room itself was amazing! A wrap around balcony with more sitting staff than we could use and a separate balcony in the bedroom. Mohammad Hassan with room service was outstanding. Nothing was to much for him. They found out it wad my birthday and a cake magically appeared. Mohammad brought us fresh fruit everyday and even surprised us with some Arabic sweets one night. He was pure joy every time and we really appreciated his kindness and service. Amr, Malek, and Ahmed at the bar & restaurant in the lobby were always welcoming whenever we came down which was often. Their service and attention to detail was phenomenal. Great conversation too! All in all our stay was perfect but way too short. We will definitely return.

Dear M. Dterry, Thank you for taking the time to share your positive experience at Mövenpick Aswan. We are delighted to hear that you and your husband enjoyed your stay in our Panoramic Nile View Suite in the Elephantine wing. It is wonderful to know that you found the ferry service convenient and that you appreciated the layout and ambiance of our lobby area. We are particularly pleased that your check-in process was seamless and that Shahd was able to assist you effectively. Providing informative and efficient service is a priority for us, and it is gratifying to hear that our team met your expectations. Your kind words regarding the room service provided by Mohammad Hassan are much appreciated. We strive to create memorable moments for our guests, and it is heartening to know that he was able to contribute to your special day with thoughtful surprises. Additionally, your compliments about Amr, Malek, and Ahmed highlight the importance we place on attentive and personalized service in our dining areas. We believe that great service enhances the overall experience, and it is rewarding to learn that they made your visits to the bar and restaurant enjoyable. We truly appreciate your feedback and are thrilled that your stay was memorable, albeit brief. We look forward to welcoming you back to Mövenpick Aswan for another delightful experience in the future. Best regards, Merna Emam Director of Guest Experience & Quality Mövenpick Aswan

It's a Wonderful Life

トリップアドバイザーの評価 5.0/5

Mobile35292865762 トリップアドバイザー認証口コミ

The Movenpick Aswan is a gem 💎. Beautiful hotel with well designed rooms. The location is perfect for a great stay in Aswan. That being said, it is the people that make the difference. Mohammed Husein in room service made our trip even more enjoyable. His attentive customer service and his wonderful smile truly made my trip even more enjoyable. The guys at the bar, Amr, Abd El Malek and Ahmed were fantastic 👌. Great conversation and they made me feel welcome. A hotel, no matter how beautiful, at the end of the day is four walls and carpet. It's the people that separate the average ones from the greats. Keep up the good work.

Dear Guest, Thank you very much for taking the time to share your positive review regarding your recent stay at Mövenpick Aswan. We are delighted to hear that you found our hotel to be a gem and appreciated the beautiful design of our rooms as well as the prime location we offer for exploring the enchanting city of Aswan. It is truly gratifying to know that our team made such a significant impact on your experience. We take immense pride in the quality of service provided by our staff, and I will be sure to pass along your kind words to Mohammed Husein, Amr, Abd El Malek, and Ahmed. Their commitment to enhancing the guest experience is indeed what sets us apart, and your recognition of their efforts will serve as a great motivation for them. At Mövenpick Aswan, we firmly believe that genuine hospitality is the cornerstone of a memorable stay. Your feedback reinforces our dedication to providing exceptional service, and we appreciate your encouragement to continue striving for excellence. We hope to welcome you back in the near future for another wonderful stay, where we can continue to create delightful experiences for you. Thank you once again for your kind words and for choosing Mövenpick Aswan. Merna Emam Director of Guest Experience & Quality Mövenpick Aswan

Great spa experience

トリップアドバイザーの評価 5.0/5

rodrigolM8396WG トリップアドバイザー認証口コミ

I had a great Egyptian Massage and came out as new. Very beautiful venue and lovely personal treated us like kings!! Totally recommend it.

Dear Mr. Rodrigo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merna Emam Director of Guest Experience & Quality Mövenpick Aswan

Poolside at Mövenpick Elephantine Island

トリップアドバイザーの評価 5.0/5

Devincooley トリップアドバイザー認証口コミ

My fiancée and I had a wonderful time visiting the Mövenpick Resort. We were well taken care of Mahmoud & Kamram from the pool bar. Service was very friendly, attentive and courteous. We had a great time by the pool, enjoyed some beverages and a pizza. Lovely spot to also enjoy sunset. Thank you.

Dear Mr. Devin, Thank you for sharing your delightful experience at Mövenpick Aswan. We are pleased to hear that you and your fiancée enjoyed the attentive service provided by Mahmoud and Kamram at the pool bar. It is wonderful to know that you were able to relax and savor the beautiful sunset while enjoying our offerings. We appreciate your kind words and hope to welcome you back for another memorable stay. Merna Emam Director of Guest Experience & Quality Mövenpick Aswan

Amazing experience

トリップアドバイザーの評価 5.0/5

foteini k トリップアドバイザー認証口コミ

The spa was an amazing experience. Ahmad was incredibly helpful and took the time to explain everything to us. The atmosphere was perfect and very relaxing. The location is ideal, and everything was exceptionally clean.

Dear M. Foteini, Thank you for your wonderful feedback regarding your recent experience at our spa. We are delighted to hear that Ahmad provided exceptional service and that you found the atmosphere to be both relaxing and perfect. Our team takes great pride in maintaining cleanliness and creating an inviting environment for our guests. We look forward to welcoming you back for another amazing stay. Merna Emam Director of Guest Experience & Quality Mövenpick Aswan

との提携 TripAdvisor

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周辺の他の施設

Sofitel Legend Old Cataract Aswan 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 (447 件のレビュー)

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