Avis müşterileri puanı (ALL Puanlama) 4.7/5 22 görüş
Pearl Valley Hotel by Mantis
R301 Wemmershoek Road
Telefon +27 21 867 8000
İletişim için e-posta
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Our carefully crafted menu offers the freshest regional and imported produce. Large windows leading onto sprawling terraces, the venue is renowned for spectacular views over the Jack Nicklaus Signature golf course and the towering Simonsberg Mountain.
"Overlooking the pristine polo fields, lies the renownedPolo Club Restaurant and Black Bar. With exceptional views of the mountains and the estate, this relaxed bistro-style restaurant offers a unique dining experience"
The Backs Restaurant & Deli, open 7 days a week, serves breakfast, pool snacks, lunch and dinner along with an assortment of items that are readily available to in-house guests.
The hotel includes 71 fully equipped suites with all the classic comforts and conveniences expected of a luxury hotel. Suites overlook the lake or driving range and first tee. The Suites are conveniently located only 150 meters from the Pearl Valley Jack Nicklaus Signature Golf Course and guests are transferred between the hotel and golf course on golf carts.
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlarDaha fazla bilgi edinin
Tripadvisor puanı 5.0/5
NicoleyG19 Couples - TripAdvisor onaylı yorum
The setting of the hotel is really amazing! Golf course and mountains right around. Staff are all friendly and helpful. Rooms are Beautifull and big. Food at the clubhouse and Back’s is delicious. Peter at Reception is phenomenal!!! Wow, such a great man and so helpful and friendly.
Great place to stay if you are into golf
Tripadvisor puanı 5.0/5
617_mery Couples - TripAdvisor onaylı yorum
We stayed at Pearl Valley Hotel by Mantis for 2 nights during our South Africa trip. Our goal was to enjoy the Franschoek Wine Tram and exploring the wine region in our rental car. One of the factors that helped us decide on the hotel was the Accor All program that the hotel is part of. This is an interesting hotel since it is placed inside a luxurious golf estate where people also have their investment properties. The hotel owns a number of buildings inside this estate and the rooms are amazing – they are large and have every necessity that you would look for in a 1-bed or studio flat. Our particular room had a huge balcony overlooking the lake inside the estate and we had some of the most amazing sunsets and star gazing experiences from our balcony, together with the cute owl family who lived on our ceiling :) You felt luxury due to the golf resort nature of the hotel as soon as you checked in. There was a nice pool and good restaurants that are part of the golf club that you can use. Due to the region, the wine is amazing at the bar and we had good food too – while the service was a bit on the slow side for the dinner. Overall, we particularly liked the hotel for its rooms and friendly service while experiencing the luxury of a golf estate. Apart from a number of minor areas of improvement, I would totally recommend this hotel for future stays in the area. Some details on the particulars: Welcome: We had a beach day and drove our rental car to the hotel, arriving at around 7 p.m. We were welcomed with a very friendly reception staff, while we were not dressed up for the occasion since the reception was part of the golf club and we had to get inside with our swimming shorts and tshirt with plenty of sand on us :) Still, the staff quickly and efficiently checked us in. Initially, they didn’t remember to provide a welcome drink due to Accor All Silver status, but later on, they sent us a drink voucher to our room. Location: The hotel is right between Paarl and Franschoek. Stellenbosch is also very close — all these cities being 15-20 minute drive away if you have a rental car. We were there for the wine tram (orange line) and the Groot-Drakenstein Terminal of Franschhoek Wine Tram is actually very very close (a 10 minutes drive away). Considering these, we found the location convenient if you have a rental car, but if you don’t, the hotel provides very expensive transfer options and that seems to be the only choice. Rooms: The rooms extremely comfortable and quite large. We stayed in a 1 bedroom and the room had all the necessities. It felt like home away from home. Adding the amazing lake view from our balcony, we didn’t want to leave our room at the end. The bathroom products are all good quality and the staff even left some bath salt for our bathing experience. The bed was large and comfortable and the aircon was working silently as we wanted. The plug type was a bit different from the rest of the hotels that we have stayed and we struggled to charge our phones a bit. I would recommend the hotel to change their plugs to support usb charging and using the standard EU plugs if possible (or at least some converters in the rooms). Meals: The hotel offers two restaurants, one near the pool and the other in the golf estate. We had our welcome drinks at the bar of the golf estate and it was a wonderful and large glass of wine that we enjoyed to the fullest. The dinner experience on our second night was a bit slow and it took about 1 hour to get our steak order, however, it was nice and tasty after all. For breakfast, we didn’t prebook a breakfast included package but the restaurant has a nice menu of alacarte options and it was an enjoyable breakfast. Pools and spa: While the pool was just outside of our hotel room, unfortunately, we didn’t have a change to enjoy it. We noticed that the hotel provides pool towels so you don’t need to worry about that if you are planning to use the pool. Similarly, we didn’t have a chance to use the spa but the reception made sure that we are aware that we can use the spa as we wish. Experiences: The hotel is very golf oriented and they expect / tailor the experiences around golf. There was little or no support for people like us who wanted a wine experience with the Franschoek tram. They offered us a 40£ transfer for a 10 minute distance (which we considered taking) but as a result of the huge cost, we decided that one of us can be the designated driver and not drink the wine during a wine tour. If the hotel offered better and more affordable transfer options (e.g., by arranging a shuttle to the tram and organizing group activities), we would have enjoyed the tram tour more. Staff: All the staff were extremely helpful and they always approached you with a huge smile. They make you feel welcome and do their best to make your holiday a memorable one. Overall, we will recommend this hotel if you are arriving on a car and you are into golf. You feel a bit out of place if you have no interest in golf since the whole estate is evolved around this.
Dear 617-mery What an amazing Tripadvisor review. We are all delighted that you have taken of your valuable time to write a review that is top class. Every detail that you mention is so beautifully described and assists any future traveller to understand what Pearl Valley Hotel by Mantis have to offer. I will most definitely share this feedback with my team to ensure they know the importance of doing everything right the first time and on a continuous basis. I sincerely apologise for not initially getting your welcome drinks. I am glad we could realize the initial oversight and could rectify it efficiently. I have noted your comment with regards to the plug points. There has been some recent amendments to the SA law and regulations and we will systematically start the process. In the interim we do provide traveller plugs t reception for the duration of our guests stays. As a management team we are delighted to hear that you could experience my fantastic team. It is a delight to have them as my team. Once again I thank you for the feedback. We also hope to welcome you back very soon. Please continue to be ambassadors for the Mantis Collection. Kind regards Mynhardt de Jongh General Manager
Tripadvisor puanı 5.0/5
Glynis W TripAdvisor onaylı yorum
An initial problem with our booking was quickly and professionally resolved by Gail in reservations. The room was excellent with mountain views. The restaurant food was very good. In a good location for exploring the Cape winelands.
Dear 349glynisw My sincerest apologies for the initial problem. I am grateful that Gail could have resolved the issue fast and efficiently. Thank you for still providing us with a 5 star rating and feedback. Hope to welcome you back real soon Kind regards Mynhardt de Jongh General Manager
A nice spot
Tripadvisor puanı 4.0/5
Travellergolfer Couples - TripAdvisor onaylı yorum
There is a main building and then many villas. Luckily when you call for a shuttle they are very quick. The room was quite nice and large. It had a kitchen with a mini fridge and stove (no microwave). Wifi was very good. We were very close to Backs the small restaurant/deli by the pool. The staff in Backs were the most accommodating and friendly I have ever experienced. The food in the deli was not overpriced which was surprising, in fact it was shockingly inexpensive. On our last night we informed the lady’s we didn’t have time for breakfast the next day as we had an early drive and they brought us two to go bags filled with fruit and yogurt and some goodies for our drive. Such amazing service! The restaurant at the main hotel was good. Food was good, servers were friendly. My only negative would be if you are playing golf plan on at least an hour and a quarter for breakfast. The service in the morning is brutally slow. The golf course course was very good. It is in great condition and very playable.
Dear Travellergolfer Thank you so much for a very detailed review. We are grateful that your experience at Pearl Valley Golf Estate, Pearl Valley Hotel by Mantis and Back's Restaurant & Deli was a positive and memorable experience. Apologies with regards to slightly delayed service speed during peak breakfast. We are focussed on increasing efficiency during high volume periods. Once again we appreciate your feedback to assist us in bettering ourselves and providing you with exceptional service Travel safe and we wish for your soonest return Kind regards Mynhardt de Jongh General Manager
Great relaxing location
Tripadvisor puanı 5.0/5
Nicki G Couples - TripAdvisor onaylı yorum
We stayed here for 3 nights, great location, with several restaurants, golf, spa, winery, polo club, plus it’s very safe and secure to walk around. Rooms are spacious, well equipped, great balcony, fridge and free on site parking. Staff all friendly and super helpful.
Dear Nicki G I are truly delighted to hear that my team and I had a positive impact during your stay at pearl Valley Hotel by Mantis. We will continue to strive for perfection and to work towards making every single guest visit a memorable one. I am blessed to have a team that is consistently willing to better themselves. We all hope that we will be able to welcome you back very soon. Seasons Greetings Kind regards Mynhardt de Jongh General Manager
ile iş birliği içinde TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price