Pearl Valley Hotel by Mantis 4 つ星

Our group of 12 people arrived for a family wedding. We booked for three nights.. Lovely looking hotel, spacious rooms, BUT the hotel had no water for us to have a shower for over 6 hours after our arrival! Late the evening we had a warm shower 😅. The next day - we had the same issue. Luckily the wedding was not at the hotel, but at a neighbouring wine farm. A Municipal water issue apparently. Surely a 4 star hotel has something in place for international guests arriving from long haul flights, Spain and Boston USA? The Hotel Manager Mynhardt did not deal with the matter in a realistic way with his offers put on table. The booking lady Gail Roux ignored my emails and phone calls post our stay. Poor communication! We will not recommend this Hotel to anyone based on our stay and experience.

We had the most wonderful 3-night stay at Pearl Valley Hotel! From the moment we arrived, the experience was seamless and luxurious. Our room overlooked the golf course and was beautifully appointed—calm, elegant, and incredibly comfortable. We especially appreciated the block-out blinds for a great night’s sleep and the spacious bathroom, which added to the overall sense of comfort and relaxation. A highlight was the excellent service, especially from Mynhardt, the General Manager. He was incredibly attentive, and clearly passionate about ensuring guests have the best experience possible. We really made the most of the facilities—played padel twice, enjoyed great workouts at the gym, and took full advantage of both pools. Breakfasts and dinners at the restaurants were excellent, with a great mix of options for whatever we felt like. We also had some lovely evenings at the bar—great drinks and even better atmosphere. Can’t recommend this property enough for anyone looking for a relaxing and high-end stay in the Winelands. We'll definitely be back! Thank you Mynhardt and team! Now we just need to learn how to play golf

This is a gorgeous property with 2 pools, tennis courts, golf course and a small bar/restaurant plus a much larger bar and restaurant area that was excellent. The rooms were spacious and very well furnished with a large bathroom and a bath with separate walk-in shower. A large balcony with lovely views was also fabulous. Overall, it was lovely, although we were perplexed why there was a full kitchen range and appliances but we were given a letter on arrival saying that none of this was working? It didn't affect us as we didn't intend to cook but it may affect others? The complex has access gate security and that's a bit of a pain to navigate each time you enter, where most places after the initial checks prior to check-in will let you through simply by showing your room key, here each time you re-enter you have to go through the whole process again. Irritating when you're on holiday and want to get on with your day. Another irritation was for some reason getting pool towels here was ridiculously difficult. On our first day, after unpacking etc we wanted to swim and unwind , we went to the smaller pool which was close to our room and asked for pool towels and were told they'd run out but he'd ask for some more....they never came. Day 2 at the larger pool, asked for towels and were told that they don't have them there, we have to get them from reception. So we go back over there, to be told they don't have any either! Gentleman on reception makes a call and 10 minutes later someone turned up with 2 towels. (What about the next guests?) It seems a hotel this big and this nice could easily sort this out? Are they really concerned that guests staying in this calibre of hotel are going to steal some cheap towels? Overall though this is a lovely hotel, with great facilities and a nice restaurant and bar set up and we would both return and recommend.

We really enjoyed our visit to the Pear Valley hotel. Location is good, 45 mins from the airport and 20 mins to the wine farms. We were there to play golf and thoroughly enjoyed the course. Our room was spacious and high quality with a lovely view of water with lots of ducks and birds around. We didn’t experience any of the difficulties mentioned about the gatehouse - entry and exit was easy. The main hotel restaurant has lots of different spaces and the varied menu worked at different times of the day. Breakfast was excellent, , sushi good for snacks or starters and lots of tasty mains. The restaurant staff were very friendly and good at what they do. Overall it was very good and would return for the hotel and the golf.

Loved the apartment we got. Very spacious with plenty of light. Rooms had air conditioning however common sitting area didn’t have air condition. There was a small spare room in the apartment which could have easily fit a washing machine and dryer and been converted to a laundry room. The kitchenette was fully equipped. Bathrooms were clean. Food at the restaurant was very nice and staff very friendly especially Rohan who went out of his way to ensure our food would be served on time to us. Set on a golf course and not far from many of the well known wineries