Angsana Hangzhou 5 yıldız

Tripadvisor puanı 4.9/5 1.941 görüş

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8 Westbrook Resort, Hangzhou, 310030 HANGZHOU, Çin

Açıklama

Otel ekstraları

  • Spa and wellness centre

  • Outdoor swimming pool

  • Meeting Facilities

Konaklama olanaklarımız

Otelin konumu

Angsana Hangzhou

8 Westbrook Resort, Hangzhou
310030 HANGZHOU
Çin

GPS:30.267127, 120.087051

Telefon
Faks +86 571 8500 2111

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

TripAdvisor Derecesi  4.9/5  1.941 görüş

Lovely Hotel in a Scenic Area

Tripadvisor puanı 4.0/5

MichaelC7622 Couples - TripAdvisor onaylı yorum

Located in the Xixi Wetlands, this is a beautiful place if u like to be close to nature! the Wetlands parks offer a variety of experiences, from leisurely strolls to boat rides. Morning runs within the area is a great experience, where the air is fresh! The hotel restaurant is quite good, and there are also plenty of other restaurants nearby as well.

亲爱的朋友，您好！感谢您选择下榻杭州西溪悦椿度假酒店并与我们分享您的入住感受。十分开心得知您对我们员工专业的服务水平赞扬。酒店毗邻西溪湿地公园，临河而立，独揽自然田园的西溪风光，让每一位旅客在这里都能度过一个悠然的假期。期待再相遇，暖暖地问候一声：“欢迎您回来”！

Underwhelming

Tripadvisor puanı 3.0/5

aaronL5927NT Friends getaway - TripAdvisor onaylı yorum

Hotel was fine. Nothing spectacular. At multiple times throughout my 2-day stay, I’d say 4/5 of the lobby staff wasn’t wearing a mask, or had it on below the chin. Unlike other hotels, nobody took peoples’ temperature upon arrival, something that seems like it should be the norm. At night a dinner party came in and out of the lobby, some of them smoking openly. Room was nice, albeit located in a shopping area without the feel of being in a Wetland. Rooftop pool was closed due to light rain, understandably so. Breakfast was fine. Overall, the location is nice if you want a change from West Lake and can get to enjoy the wetlands. I have 50+ nights in different hotels this year, and overall, I was underwhelmed by the Angsana here and also in Xian. You’re paying for the name brand I think. You can get better service, food, accommodations in some of the lower levels of Accor hotels.

You have serious problems, Banyan Tree..

Tripadvisor puanı 1.0/5

Jtan8992 Aileler - TripAdvisor onaylı yorum

I’m appalled by the poor level of service in this Hotel... especially the breakfast operations in their cafe. The kitchen and service staff are not trained at all to serve foreign guests. Our expectation of the banyan tree experience have been seriously eroded with such bad service attitude we experienced in this property. (We did get some decent service from the Front Desk staff though). Pls, Banyan Tree Mgmt, go conduct a MS audit and find out what serious problems you’re having in this property. And pls, if you assign the Chef as the Duty manager, at least put him in a proper black suit. Definitely not going back there any time soon.

This place needs more newer reviews; it is not 5/5 by any stretch of the imagination

Tripadvisor puanı 2.0/5

ybouc Couples - TripAdvisor onaylı yorum

Let me start with a quick summary, and then dig further. In short, if you want to size up this hotel, imagine a 5-star that was opened 10 years ago, and has had only the strict minimum upkeep since then. And the Banyan Tree nearby uses this as a “cheap overflow annex”. That’s a good picture of Angsana Hangzhou. Pros: - Very nice lobby and entrance (of course; you need at least a good first impression) - Parking is free (and it should be, if you look at it) Cons: just about everything else: - Tired property, needs better maintenance all around: bad painting here and there, stains on walls, carpets not in great shape, tired and noisy elevators, etc. - Room design originally attractive, but air conditioning does not work well (central override?), bathroom is slippery with no mat, amenities come in unbranded plastic pump containers (good for environment, but what am I using?) - Breakfast is ok, but ran out of options an hour before close - No acknowledgement of being an Accor Platinum member. Did I get an upgrade? No idea. Did I get any perks? No idea. No one even mentioned the membership. (Even though i booked direct from the Accor app) - Most staff, although they’re trying their best, are clearly very inexperienced. We come to Hangzhou often, and we usually try different hotels depending on our mood. This one was a big disappointment. Within the same price range (and even lower), there are literally at least a dozen better options in town. This hotel absolutely does not belong in the top 10 hotels in Hangzhou, not even top 20. I guess most positive reviews are quite a bit older, if you look at the dates they were posted. That might have reflected the reality then, but it certainly does not reflect the reality as of 2019. A real shame.

Fawlty Towers comes to China

Tripadvisor puanı 3.0/5

Colin B Couples - TripAdvisor onaylı yorum

The actual hotel is in a good location and has a pleasant cultural theme. However we had some problems- * the toilet did not work after the first flush. * we are senior citizens so transparent doors to the bathroom and toilet are no longer groovy. *we needed people who spoke better English- my wife got frustrated with some staff and so senior management from the other Banyan hotel needed to intervene to save the day. *I am still unsure of whether I was billed correctly. *There are many areas that need painting and maintenance.

Dear guest,thank you for choosing Angsana Hangzhou and sharing your experience with us.We are sorry to hear that you have some troubles with us.About your suggestions,we have already conveyed it to the managers and they will follow up.Thank you again,looking forward to seeing you again.

ile iş birliği içinde TripAdvisor

Yakınlardaki diğer tesislerimiz

Hangzhou şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.