Mercure Villeneuve-Loubet Plage hotel 4성

고객 평점 (ALL 평가) 4.5/5 782 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Villeneuve-Loubet Plage hotel - Image 1
Mercure Villeneuve-Loubet Plage hotel - Image 2
Mercure Villeneuve-Loubet Plage hotel - Image 3
Mercure Villeneuve-Loubet Plage hotel - Image 4
215 Boulevard Eric Tabarly, 06270 VILLENEUVE-LOUBET, France

호텔설명

호텔 추가 정보

  • Restaurant "Le Syracuse" with its panoramic view and its new concept

  • Swimming pool on the rooftop!

  • Green Key certificate

  • Parking lot

숙박

호텔 위치

Mercure Villeneuve-Loubet Plage hotel

215 Boulevard Eric Tabarly
06270 VILLENEUVE-LOUBET
France

GPS:43.637861, 7.140443

전화
팩스 +33 4 92 02 02 27

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
호텔 인근
  • 주차장

Le Syracuse

Le Syracuse is an exquisite restaurant and rooftop in Villeneuve-Loubet where its Mediterranean dishes are served by the poolside in an exceptional setting overlooking the sea.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  782 리뷰

TripAdvisor 평가  3.5/5  223 리뷰

2023으뜸 시설

worst restaurant award in the refurbished and recently reopened hotel Mercure

트립어드바이저 평점 1.0/5

regisept TripAdvisor 인증 리뷰

This is to describe our experience in the restaurant: BAD !!! went there to celebrate with the friends to discover a new dinner menu and a very modest service!! nothing to chose from bad overcooked pasta and terrible "veloute". big disappointment and a shame to run such a restaurant in a newly refurbished hotel

Not this hotel - definitely not

트립어드바이저 평점 1.0/5

Amie L TripAdvisor 인증 리뷰

My husband and I went for a long weekend. Price-quality balance is not existent. That is not a 4 star hotel. The (we had a Privilege room) room was basic so small 2 people struggle with it. If that is how a Privilege room looks like I wonder how much worst another room is there. No courtesy, no sound insulation (you could hear next door having intercourse). Despite there being a "do not disturb" on the door they entered our room twice Once whist we were sleeping and once when we were away. They excuse was that "wind" too it away. If such problem exists perhaps a heavier hanger may be ideal. Whilst we were away the cleaner decided that how we arranged OUR items in the room is not right so she took upon herself to do it how SHE though we should have OUR belongings in the room. When I complained I was told by a person who claimed to be accommodation manager "what would you like me to do". Well I was there to present a problem and HIS job (not mine) is to come with a solution. In the evening in the bar (upstairs - their pride and joy) was so unfriendly and so unaccommodating. Welcome drinks for members are per tier but for this allegedly 4 star hotel does not matter. NEVER AGAIN

Dear Madam, We regret to see that you did not enjoy your stay in our hotel. First of all, we would like to apologize for the incident you mentioned. Unfortunately, it seems to have annihilated all subjectivity in your judgment of our establishment and its staff. On this particularly windy day, as one might imagine at the seaside, the “do not disturb” sign actually fell off the door, and we couldn’t find it again. Our maid (who has worked with us for 10 years) came around 11 a.m. and not having noticed or had any contraindication to cleaning it, she entered to carry out her meticulous, daily work and to put your room in order. When she came in, no one was there and you surprised her by walking in doing her work. The rest of the story is quite unrealistic. You began to literally yell at her, calling her a thief, bordering on insulting and intolerable without any conclusive evidence allowing you to do so. Our housekeeper has worked in this hotel for many years, she has exemplary behavior and her integrity has never been called into question. She tried to apologize to no avail. Our manager intervened and before he even spoke, you reserved the same fate for him. You also yelled at him without any words being able to be said. Despite numerous apologies and attempts to explain the situation, after more than 10 minutes of continuous yelling, in monologue, in the corridors, and lobby of the hotel, our management staff had to warn you, because you were disturbing the peace of other customers, which you did not appreciate. Today we see that we are suffering the slander of your frustration. We have also noted that you regularly encounter conflicts in different establishments, which leaves us perplexed as to your judgment and the reality of the situation. Finally, when you indicate the other elements, note that in addition to being part of a serious and world-renowned hotel chain, we are constantly monitored by different organizations, that we are labeled “Green Key” and have received numerous distinctions . Fortunately, the hundreds of comments and ratings from our customers definitively attest to the quality of our services and our staff. Your intransigence and anger despite our repeated apologies and attempts at dialogue is totally disproportionate to the situation and we regret it. We have never encountered such a situation from our visitors and it is regrettable that you have not managed to regain your calm. We advise you for your next stays to specify when you arrive at the reception of a hotel that you do not want cleaning service. We wish you excellent continuation.

Avoid this hotel

트립어드바이저 평점 1.0/5

TravelingCelt Couples - TripAdvisor 인증 리뷰

We booked a superior room with terrace and sea view. We were very disappointed that this was located in the older of the buildings. As for the sea view, well we could see the sea, but only over the terrace on the newer buidilng, which is currently a building site (photo attached). We wanted to eat dinner in the restaurant, but it was closed. No reason or apolgy was given. We had to walk to a nearby restaurant, which is not what we wanted to do. The advertised room service didn't exist either. We didn't take breakfast, partly as it was served in very dark and pokey space. A coffee on our balcony would have nice, but the Nespresso machine was broken. So s dreadful experience. Certainly not worth 250 Euro

Average hotel

트립어드바이저 평점 3.0/5

AntonellaD785 TripAdvisor 인증 리뷰

The hotel is very basic- rooms are tights, there are no amenities in the bathrooms, breakfast is ok. There is an outdoor parking unsurveilled, or a paid parking. Overpriced for what you pay the quality of the hotel is quite poor - and the pictures in internet make it looks a lot nicer than what it is

편리한 주차, 해변가 위치

고객 평점 5.0/5

Yc 가족 - 전체(All) 통지 확인

매우 친절한 스태프와 해변가 바로 옆에하여 쉴수 있는 점이 좋았고 차를 가지고 이동하는 경우 호텔 옆 별도 주차시설이 무료 주차가 가능합니다. 객실도 깨끗하고 잘 관리되어 있어요. 적극 추천합니다.

C. YEOJIN님께, Hôtel Mercure Villeneuve-Loubet Plage 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 312 리뷰 9.5/10 위치
  • 397 리뷰 7.7/10 객실
  • 443 리뷰 9.1/10 서비스
  • 10 리뷰 1.4/10 인터넷 가격
  • 181 리뷰 5.8/10 조식
  • 119 리뷰 6.8/10 청결도

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