호텔 머큐어 파리 17 바티뇰 4성

고객 평점 (ALL 평가) 4.6/5 1,480 리뷰

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호텔 머큐어 파리 17 바티뇰

118 Rue De Tocqueville
75017 파리
프랑스

GPS:48.888137, 2.306853

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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BAR À BOURGOGNE

버건디의 와인을 즐겨보세요. Le Vougeot 바는 샤도네이 및 피노 누아를 포함하여 지역의 아름다운 특산품을 즐길 수 있는 이상적인 공간입니다.

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자세히 보기

ALL 평가  4.6/5  1,480 리뷰

TripAdvisor 평가  4.5/5  248 리뷰

2023으뜸 시설

Quiet efficient hotel

트립어드바이저 평점 5.0/5

JoeyMToronto_Ontario Couples - TripAdvisor 인증 리뷰

We stayed 3 nights. We arrived at 10:00 AM and our room was ready - an unexpected surprise. Pleasant 8 minute walk to the Metro. Staff were pleasant and helpful. Room was clean and tidy. Breakfast had pretty much every you could want. There is a nice courtyard where you can have breakfast weather permitting. It’s about a 25 minute walk to the Champs Élysées which we did once since the weather was nice.

Dear JoeyM, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

A great holiday in Paris

트립어드바이저 평점 4.0/5

patientx2021 TripAdvisor 인증 리뷰

A small modern lovely boutique hotel close to the Metro, lovely comfortable bed and great breakfast, but room lacks storage for clothing and other items. There is a need for regular maintenance as the bathroom door broke twice on our stay for four days. Drinks machine generally out of order at reception. Certain staff not too friendly, others were fine, but that's expected in Paris. Holiday was great though including trip to Eurodisney.

Dear Patientx2021, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Good choice for business trip in Paris

트립어드바이저 평점 4.0/5

jacques2018i 비즈니스 - TripAdvisor 인증 리뷰

Good hotel, nice rooms, good breakfast and nice staff. I was actually 2 times in Paris in 2022 and both of them I was staying in this hotel. Location is not so good but I would always choose this hotel and reccomend to anyone. The only problem was at the reception when I was requesting a company invoice and it was the only thing that was a bit complicated. Everything else is great!

Dear Jacques, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Lovely room, attention to detail needs work

트립어드바이저 평점 3.0/5

lucymercer7 Couples - TripAdvisor 인증 리뷰

Stayed here for the last 3 nights of our honeymoon whilst driving back to the UK from our wedding in Italy. We stayed in one of the duplex suites with a double balcony, which was gorgeous and had a lovely view. The lady who checked us in was lovely, noting that it was our honeymoon and congratulating us. Unfortunately when we checked in, there was litter on the floor in the room and an unpleasant smell. Little details weren’t looked after e.g. only one coffee pod for the coffee machine. The air con was a little temperamental - it went off when you opened the balcony door (fair enough) but the handle was dodgy and the air con thought the door was open when it wasn’t, resulting in a poor nights sleep the first night and having to sleep with all the windows open. This was fixed the following day. The area of the hotel is nice with plenty of patisseries and restaurants around, and good access to central Paris if using a bike/e scooter - we found it took us around half an hour each night to get an Uber to pick us up (the hotel could not get a taxi for us). On our final morning, my husband made a coffee and the little milk sachet was out of date and stank of cheese. Obviously UHT milk lasts years and years so this was quite the feat. On check out, the receptionist (young lady with glasses) asked if our stay had been ok, so I answered honestly. It turned out she didn’t want our feedback at all - and responded only with ‘did you mention it on check in?’. I said we’d mentioned the air con, but obviously it seemed petty to come down and mention litter on the floor - we just picked it up and threw it away and moved on with our day. No apology was offered, we weren’t given an itemised bill for our extras and were just told ‘goodbye’. My husband then went to take our car out of the garage (very tight entrance if you have a large car, but the car felt safe and secure in there with all our belongings from our wedding) - I asked her to open the garage door and was told we had to call from downstairs and a strange power struggle ensued as to why she couldn’t just open it there and then as my husband was sat on the other side of the garage door in the car waiting. Very bizarre - she finally opened it after I knocked on the front window. The receptionist had obviously woken up on the wrong side of the bed, but IMO shouldn’t be working in customer service. Other than that, our stay was adequate and we would consider staying again if small improvements were made.

Dear Lucymercer7, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Awful

트립어드바이저 평점 2.0/5

SarahGowdy TripAdvisor 인증 리뷰

I stayed with my family as s birthday treat and went to see moulin rouge. We returned to the hotel At 11pm and wanted a drink before we went to bed we waited 10 mins for the lady on the desk to check people in then was told the bar was closed. We enquired about room service and was told the staff had gone home. Unacceptable for a hotel in Paris to close before midnight, other guests also wanted drinks.

Dear Mrs Gowdy, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

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그 외 웹 사용자 평가 등급

  • 447 리뷰 8.9/10 위치
  • 808 리뷰 7.8/10 객실
  • 743 리뷰 8.5/10 서비스
  • 8 리뷰 7.1/10 인터넷 가격
  • 490 리뷰 8/10 안락함
  • 322 리뷰 7.5/10 청결도
  • 298 리뷰 8.2/10 조식
  • 195 리뷰 9.3/10 분위기

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