Fairmont Scottsdale Princess 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 5 262

Гарантия
лучшей цены
Fairmont Scottsdale Princess - Image 1
Fairmont Scottsdale Princess - Image 2
Fairmont Scottsdale Princess - Image 3
Fairmont Scottsdale Princess - Image 4
7575 East Princess Drive, 85255 СКОТТСДЕЙЛ, США

Описание

Особенности отеля

  • Архитектура в стиле испанской гасиенды в окружении потрясающей пустыни Сонора.

  • 5-звездочные конференц-залы, включая два бальных зала и 21 площадку на открытом воздухе.

  • Роскошный спа-центр с водопадом-гротом и бассейном на крыше только для взрослых.

  • Доступ к полям для гольфа уровня PGA Tour в близлежащем TPC Scottsdale.

Наши номера

Расположение отеля

Fairmont Scottsdale Princess

7575 East Princess Drive
85255 СКОТТСДЕЙЛ
США

GPS:33.645647, -111.917102

Телефон
Факс +1 480-502-9492

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 5 262

Рейтинг TripAdvisor  4.3/5  Отзывов: 5 446

Сертификат качества 2025

Scottsdale Princess-No Five Star Resort

Примечание: Tripadvisor 3.0/5

Kevin N Реальные отзывы TripAdvisor

This is not a 5 star hotel pure and simple. We had the second best room in all of the resort (only because we were told our room was going to hear loud music until almost 11 pm) due to the Christmas event. I thanked them for sharing but the room they suggested was much more costly. I asked for some relief and they would not discount it but it cost me a $1000 more a night and I accepted it.. I started listening to every person who was checking in and it seems there was a bait and switch system going on with a similar story as they told me to each person checking in as well. We had to call Concierge to have our room cleaned. (Second best room level below Presidential Suite and that’s what we have to do?) We had passive service from our concierge and asked for a one hour later check out and they said NO. There was a $130 vehicle charge which did not come with the room at that level. It was only until we complained where this was adjusted. No restocking of the amenities in the room. It seems the management does not care about loyalty. I have stayed at 5 stars and other quality Fairmonts and this is not one of them One of the front desk supervisors asked me how he could remedy our stay. I told him I am not looking to get a free stay but it was up to them. I never heard back. There are many other high quality resorts in Scottsdale. But it does seem they love the Christmas season because the massive amounts of people who attend the holiday event and it looks nice. And this is the first time I have ever written such a complaint that I remember.

Very disappointing customer service

Примечание: Tripadvisor 1.0/5

gil m Реальные отзывы TripAdvisor

We were sent a discount for their Christmas celebration after some family went last week. I had trouble using it so I reached out. Spoke with Reese who said she would look into it and reach back out. Well she never reached back out. So I followed up and heard from another rep who told me the discount code is no longer valid. Well that sucks because now its unaffordable for me to bring the 9 members of my family. Would be nice if people follow through with what they say they will.

Dear gill582, Thank you for sharing your feedback with us. We are truly sorry to learn that your experience did not meet expectations, and we sincerely apologize for the service shortcomings you encountered during your stay. While we are glad to hear you found the resort beautiful and enjoyed select experiences, it is disappointing to know that several interactions fell short of the level of hospitality we strive to provide. Your comments regarding front desk communication, cleanliness, and bar service are concerning and will be addressed with our teams to ensure improvement. We appreciate you recognizing the colleagues who positively impacted your visit, and your feedback is invaluable as we continue to enhance the overall guest experience. Should you wish to discuss your experience further or allow us the opportunity to assist you personally, please feel free to contact Anna Yuryeva at anna.yuryeva@fairmont.com. Thank you again for taking the time to share your thoughts. Kind regards, Fairmont Scottsdale Princess

DO NOT go to Bourbon Steak house.

Примечание: Tripadvisor 2.0/5

Conrad M Реальные отзывы TripAdvisor

Christmas at the Princess was a magical experience a few years ago, this year was not. We ate at Bourbon Steak house and it was absolutely terrible. The service was very slow but only to our table, the table next to us had multiple servers and were always taken care of. The food was abysmal, DO NOT go for the Lobster PotPie, not worth the $135. The wagyu steak also came out cold. The restaurants fix to that was giving us a shot of tomato soup? The server we had was disrespectful and inadequate. Now back to the actual hotel, the room stayed a cool 75 degrees so if you run hot then you will sweating during the night. Overall the princess is a good stay but please do not go to Bourbon Steak.

Never again

Примечание: Tripadvisor 1.0/5

loriw93 Реальные отзывы TripAdvisor

Major disappointment! Staff is rude, wait times are equivalent to Disney rides, lights were not impressive and everything is ridiculously priced. Save your money, not worth it.

Dear loriw93, Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet expectations. This is not the level of service or enjoyment we strive to provide. We would appreciate the opportunity to discuss your visit further and address your concerns. Anthony from our team can be reached directly at anthony.dennis@fairmont.com. Kind regards, Fairmont Scottsdale Princess

Christmas at the princess

Примечание: Tripadvisor 5.0/5

748scottj Реальные отзывы TripAdvisor

Christmas at the princess is truly magical. The activity’s and Christmas decor all over the resort are top tier. Service and accommodations at the hotel are amazing per usual. This is an experience that my family will remember and cherish forever. The amount of work they put into the Christmas theme is truly unbelievable. I don’t think even Disney puts this much effort into the Christmas theme. We have made it tradition to spend thanksgiving week at the princess and it just seems to get better every year. The thanksgiving day brunch was truly spectacular as well. The service is always where this resort shines. Keith at bell services, Filasita at fire and ice, and Justin in VIP services all did a phenomenal job with accommodating us and making us feel like family. We are already planning our next year’s trip to Christmas at the princess.

Dear 748scottj, Thank you for the perfect score and for sharing your wonderful review! We are thrilled to hear that Christmas at the Princess continues to create magical memories for your family and that our team Keith, Filasita, and Justin made your stay feel so special. It is fantastic to know that our holiday decorations, activities, and Thanksgiving brunch exceeded your expectations. We look forward to welcoming you back next year for another unforgettable experience. Kind regards, Fairmont Scottsdale Princess

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 623 Отзывов 8.3/10 Расположение
  • 1 691 Отзывов 7.4/10 Номер
  • 2 187 Отзывов 8.4/10 Сервис
  • 24 Отзывов 2.4/10 Интернет
  • 1 100 Отзывов 8.3/10 Удобства
  • 788 Отзывов 7.9/10 Еда
  • 561 Отзывов 8.3/10 Атмосфера
  • 455 Отзывов 6.6/10 Комфорт

В сотрудничестве с Trustyou

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.