Fairmont Royal Pavilion 5성

고객 평점 (ALL 평가) 4.4/5 672 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Fairmont Royal Pavilion - Image 1
Fairmont Royal Pavilion - Image 2
Fairmont Royal Pavilion - Image 3
Fairmont Royal Pavilion - Image 4
Fairmont Royal Pavilion, BB24051 ST JAMES, 바베이도스

호텔설명

호텔 추가 정보

  • Labeled ALLSAFE

  • An unparalleled Platinum Coast location overlooking the sea, right on the white-sand beach

  • 72 luxurious rooms and suites with Caribbean Sea views

  • Two restaurants serving locally inspired cuisine with terraces looking out over the sea

  • Rejuvenating spa treatments and a state-of-the-art, 24-hour fitness center with sea views

숙박

호텔 위치

Fairmont Royal Pavilion

Fairmont Royal Pavilion
BB24051 ST JAMES
바베이도스

GPS:13.200975, -59.639516

전화
팩스 +246 4220118

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  672 리뷰

TripAdvisor 평가  4.5/5  1,897 리뷰

2025으뜸 시설

Good but could be great

트립어드바이저 평점 4.0/5

lucydogKent TripAdvisor 인증 리뷰

Overall we enjoyed our stay. Rooms and exterior of hotel painted last year so all looks fresh. However the rooms and bathrooms in particular need renovating. All perfectly usable but in our opinion not 5 star in it's current form. We had a ground floor ocean suite and it is worth the extra money to walk out on to the private deck and beach. Included is butler service and both Dawn and Renico were great. Views over the ocean from palm restaurant were beautiful. Hopefully when the new general manager is in place and the bathrooms in particular renovated this will again be a special hotel with its setting right on the beach. Would recommend

Overall great week

트립어드바이저 평점 4.0/5

alison a TripAdvisor 인증 리뷰

Overall we had a very nice stay at the Fairmont Royal Pavilion. We stayed in a beachfront suite, which had its own little deck and lounger area looking over the water. We really enjoyed easily being able to pop back into our room for things and having designated loungers. Michael was great and friendly helping set up our loungers each morning and making sure we had towels. He also would walk by and make sure we didn't need anything else throughout the day. The room itself could use a little updating. The couch and carpet had some staining and a tile in the shower was broken, but the rooms were very clean and housekeeping made sure we had anything we needed throughout the week from extra pillows to tea. Where the hotel really shines is its employees. From Ashlee in the restaurant with her welcoming smile morning or night, to Nicole and Crystal taking care of us on the beach, to our butler Renico who was so nice and always happy to help, everyone was great to interact with. Renico always checked in with us, made sure our afternoon tea was delivered daily, provided recommendations of places to see on the island, as well as giving us a map. He is a real asset to the hotel. The hotel is conveniently located. You can walk to Lone Star for a great meal, or a short taxi ride to Holetown and many other restaurants. Overall I would recommend this hotel, but with a few updates it would really be top notch.

Dear 418AlisonA, Thank you for taking the time to share such thoughtful feedback following your stay at Fairmont Royal Pavilion. We are delighted to hear that you enjoyed your beachfront suite, the convenience of the location, and the personal touches that made your time with us memorable. It is especially rewarding to know that our team made a positive impression. Your kind recognition of Michael, Ashlee, Nicole, Crystal, and Renico has been shared with them and our leadership team. Renico will be particularly pleased to know his care and attention enhanced your experience—he is indeed a valued member of our team. We also appreciate your constructive comments regarding the accommodations. Please be assured that these observations are noted and form part of our ongoing efforts to enhance and refresh the property. We truly appreciate you recommending our property and hope to welcome you back in the future for an enhanced experience.

Best staff on the island

트립어드바이저 평점 5.0/5

Love001 TripAdvisor 인증 리뷰

We have stayed at the Fairmont in Barbados 29 times since 2006 - the staff are so lovely. From the warmest of welcomes when you arrive to the friendly chats during your stay. They really make the stay. The beach guys cannot do enough for you. Special call out to Michael Sealy, Odvin, Twanda, Deirdrianna, Leroy, David, St Clair, Andre, Ralph, Sabrina, Alison, Shane, Ryan and Nathan. And most of all the best housekeeper ever - Serina! Looking forward to come back soon.

Dear Love001, Thank you for your wonderful review and for being a loyal guest at Fairmont Royal Pavilion. We are thrilled to hear that our staff continue to make a significant impact on your stay, and we appreciate your kind recognition of their efforts. It is always our aim to create a warm and welcoming atmosphere for our guests. We look forward to welcoming you back for your 30th visit and continuing to provide you with exceptional service.

Rude, Surly staff

트립어드바이저 평점 1.0/5

Manctripper2014 TripAdvisor 인증 리뷰

The majority of staff at this hotel must be costing the business millions in repeat bookings. Hardly any staff smile at you, you are treated like an inconvenience despite being overly polite yourself. I think there are a few influential staff that make their understudies feel that it is 'not cool' to be friendly and accomodating - we won't be back, as I'm sure many other guests I've seen rolling their eyes at the lack of customer service won't either. There is one lady, I think she is called Alison, that served us at dinner pool restaurant who is very rude, she told us that a reservation was not a reservation, it was just to inform the restaurant who might be coming! She also scolded my wife at breakfast this morning for daring to suggest that the table.might be large enough for four "I do know what I am saying!" before slamming down place settings in a temper - she is called Alison, I guess that she has lots of complaints made about her, I wouldn't pay her in washers...

Dear Manctipper2014, Thank you for your candor. We are truly sorry for the manner in which you and your wife were treated during your stay. The behavior you describe falls well below the standards of courtesy, professionalism, and warmth that our guests should always expect. We regret that interactions with our team left you feeling unwelcome or dismissed, and we are especially concerned by your comments regarding conduct in our dining venues. This is not the culture we strive to foster, and your feedback has been escalated for immediate review. While we appreciate you acknowledging those team members who were polite, we sincerely apologize that these positive moments were overshadowed by repeated service failures. While we understand that you do not wish to return, we would love to have the opportunity to welcome you back to provide you an experience that is truly excellent in all aspects.

Sub par hotel that needs desperate intervention

트립어드바이저 평점 2.0/5

Sarah A TripAdvisor 인증 리뷰

I’ll be honest and frank with this. Chose this hotel because our cruise line (Seabourn) recommended it. $1500 plus a night for our two night stay. Firstly the room: King bed oceanfront. Nice room, comfortable and clean, certainly not outstanding in any way, view is lovely. Kettle don’t work in room and no room service menu. I asked a total of FIVE times for one to be provided. Still did not get one. Pool restaurant: Went there at 5.30pm, barely greeted by hostess, told to sit at a table that had no chairs.. Ordered food. Two appetizers and two cokes came to $188!!!!!!’ Food ordered. Nachos and crab cakes. Breakfast Buffett: Nice location and view . That’s the good part. Went to station to order eggs . Omelette took twenty mins to appear, husband two ro eggs took over thirty. Tea was lukewarm. Ketchup took a while to appear Breakfast was included and I’m glad it was. $160 was the charge if we didn’t have it included. Room service: just ordered two burgers and fries with two cokes. $168 for two burgers. Food was inedible. I’ve had better food from a gas station. All in all this hotel is below average in the service and food areas. Way too high prices for food that honestly isn’t up to McDonald’s standards if I’m being totally truthful. Staff are polite and pool guys are attentive BUT service is lacking in many areas and I would not stay here again or recommend it to anyone. Overpriced and underdeliver comes to mind

Dear S8388DUsarah, Thank you for taking the time to share your candid feedback after your recent visit to Fairmont Royal Pavilion. We are genuinely sorry that your experience fell short of the standards expected of our hotel, particularly given your trust in a recommendation and the level of investment in your stay. Your comments regarding room amenities, service responsiveness, dining quality, and value for money are deeply concerning and not reflective of the experience we aim to provide. Please accept our sincere apologies for the repeated lapses you encountered, especially where requests and service delivery were not handled with the care and urgency they deserved. We appreciate your acknowledgment of our team members who were attentive, and we regret that this was not consistent across your stay. Your feedback has been taken seriously and will be addressed with our leadership teams to ensure meaningful improvement. Thank you again for your honesty however we hope to gain your trust back and you consider a future visit.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 187 리뷰 9.1/10 위치
  • 303 리뷰 7.7/10 객실
  • 472 리뷰 7.6/10 서비스
  • 237 리뷰 5.6/10 레스토랑
  • 188 리뷰 9.3/10 해변
  • 102 리뷰 6.5/10 조식
  • 80 리뷰 5.9/10 청결도
  • 68 리뷰 6.2/10 안락함

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