Pullman Miri Waterfront 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 3 262

Гарантия
лучшей цены
Pullman Miri Waterfront - Image 1
Pullman Miri Waterfront - Image 2
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Pullman Miri Waterfront - Image 4
Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Малайзия

Описание

Особенности отеля

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

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Расположение отеля

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Малайзия

GPS:4.398145, 113.985265

Телефон
Факс +60 85-323 999

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 3 262

Рейтинг TripAdvisor  3.9/5  Отзывов: 644

Примечание: отзывы клиентов 4.5/5

Igor S. Семьи - Проверенные отзывы - ALL

Менеджер при заезде предоставил нам, повысив уровень заказанного номера, один из лучших больших номеров с видом на море. Уборка номеров ежедневная. Первые два дня на новогодние праздники были вопросы к персоналу, после повторного разговора с менеджером все исправилось. Завтраки хорошие. Качественное обслуживание в лаунж-зоне было предоставлено для нас, обладающих платиновой картой системв АЛЛ. Оттуда, сверху прекрасные виды на море и город. Кровати удобные. Огромное помещение, фойе, на рецепшен и ресторан на первом этаже черезмерно, по нашему мнению, охлаждаются кондиционерами. На завтрак приходилось идти, утеплившись. Хороший бассейн и фитнес-зал. Отель находится в центре. Пешком можно пройти к главным торговым центрам и множеству достопримечательностей.

Dear Igor S., Thank you for your incredibly detailed and thoughtful feedback following your recent stay. We are delighted to hear that you enjoyed the upgraded sea-view room, daily cleaning, comfortable beds, the beautiful views from the lounge, and our central location within walking distance to shopping and attractions. We are especially pleased that our management team could promptly resolve the service issues you experienced during the holiday period and that you appreciated the high-quality lounge service as valued Platinum ALL members. We will certainly share your kind words with them. We have also noted your feedback regarding the air conditioning in the public areas being too cool. We will review this to ensure a more comfortable environment for all our guests. It was a genuine pleasure to host you, and we sincerely hope to welcome you back for another exceptional stay. Warm regards, Jean Wong, Guest Experience Manager

Indulgence

Примечание: Tripadvisor 5.0/5

lee c Реальные отзывы TripAdvisor

Very big room. Confortable bed. Big bathroom with bath tub. Nice river and sea view. Ample free covered parking. Friendly and helpful staff. Value for a little bit more money. Many eateries and pub nearby. In front of Miri waterfront with sea horse statue.

Dear Valued Guest, Thank you for your fantastic and detailed feedback! We are thrilled to hear that you enjoyed our very spacious room, comfortable bed, large bathroom with tub, and the beautiful river and sea view. We are also delighted that you found our staff friendly and helpful, appreciated the ample covered parking, and enjoyed the convenience of our prime location near the waterfront, eateries, and pubs. It is wonderful to know you found the experience to be great value. We look forward to welcoming you back for another excellent stay. Sincerely, Jean Wong, Guest Experience Manager

Great Service, Room Cleanliness Could Improve

Примечание: Tripadvisor 4.0/5

Anna7487 Реальные отзывы TripAdvisor

I had a good stay at Pullman Miri Waterfront. Upon arrival, Bellman Raymond was welcoming and helpful. Check-in was smooth with Mary and Balqis. The first room was not clean, but Jean promptly arranged a room upgrade, which I appreciated. Bellmen Canninius and Max were also very helpful. Service was excellent as always, though room cleanliness could be improved as the floor was dusty and a few areas were not properly cleaned. Overall, it was a pleasant stay.

Dear Anna7487, Thank you for your feedback regarding your recent stay at Pullman Miri Waterfront. I am pleased to hear that our team, including Bellman Raymond, Mary, Balqis, Canninius, and Max, contributed positively to your experience. Your comments about room cleanliness are duly noted. We strive to maintain high standards, and I apologize for any oversight during your stay. Your feedback is invaluable as it helps us improve our services and ensure a better experience for our guests in the future. Thank you once again for your review, and we look forward to welcoming you back. Jean Wong, Guest Experience Manager.

Wonderful place to relax, unwind and enjoy a peaceful stay.

Примечание: Tripadvisor 4.0/5

IsmaFaridIsmail Реальные отзывы TripAdvisor

Review for Pullman Hotel Stay (3rd to 6th December 2025) We have stayed at Pullman Hotel countless times I cant even remember how many visits my wife and I have made. The hotel has always been amazing. Our kids love the swimming pool and it is truly a wonderful place to relax, unwind and enjoy a peaceful stay. However, during this visit, there was one issue. At our first check in, the baby cot we requested was not delivered as promised. We stayed for 3 nights, yet the baby cot never arrived. I would like to extend my appreciation to Izzad and Max for helping us carry our luggage to the lobby. Thank you for being such kind and amazing people. Until next time, Pullman Hotel Miri!

Dear IsmaFaridIsmail, Thank you for taking the time to share your review of your recent stay with us at Pullman Hotel Miri, from the 3rd to the 6th of December. First and foremost, it brings us immense joy to read that you and your family have chosen us as your preferred hotel "countless times," and that you consistently find our pool and environment wonderful for relaxation and family enjoyment. We are truly grateful for your longstanding loyalty and trust. However, please accept our most sincere apologies regarding the baby cot that was not delivered as promised. This is not reflective of our usual standards of service and reliability, especially for a valued repeat guest like yourself. We have already addressed this internally with our Housekeeping and Front Office teams to understand the breakdown in communication and to ensure it is not repeated. We deeply regret the inconvenience this caused you and your family during your stay. On a brighter note, we are delighted to hear your kind words for Izzad and Max. We are very proud to have such dedicated and caring individuals on our team, and we will be sure to share your compliments with them. They, and all of us, are motivated by our guests' happiness. Your feedback is crucial in helping us improve. We truly hope for the opportunity to welcome you and your family back, to provide you with the seamless and exceptional experience you have come to expect from us, and indeed deserve. Until next time, we remain at your service. Warm regards, Jean Wong, Guest Experience Manager

Service has deteriorated

Примечание: Tripadvisor 3.0/5

elenasP6097VL Реальные отзывы TripAdvisor

I am a regular customer at Pullman Miri Waterfront. The service has deteriorated. I requested for housekeeping since 12 noon. Waited for 2 and a half hours and still no sign of cleaning the room. I noticed when I entered my room, the room opposite had empty plates outside. That was yesterday afternoon. I saw some hotel staff along the corridor but none bothered to clear the empty room service plates. What has become of Pullman Miri hotel?

Dear Elena, Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the delays you experienced with housekeeping and the cleanliness of the common areas. We strive to provide our guests with a high standard of service, and I regret that we did not meet your expectations on this occasion. Your concerns regarding the room service plates and the responsiveness of our staff have been noted. We value your loyalty as a regular customer and are committed to enhancing the guest experience. Kind regards, Jean Wong, Guest Experience Manager.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 224 Отзывов 9.6/10 Расположение
  • 3 305 Отзывов 7.2/10 Номер
  • 2 112 Отзывов 8/10 Сервис
  • 64 Отзывов 8.6/10 Интернет
  • 1 599 Отзывов 7.8/10 Комфорт
  • 1 418 Отзывов 4.8/10 Чистота
  • 804 Отзывов 8.2/10 Завтрак
  • 802 Отзывов 7.3/10 Удобства

В сотрудничестве с Trustyou

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